I'm sad to say L15 really ruined my hair and didn't at all match the color I showed them I wanted. Worst of all they never called me back to fix it. This is the worse hair experience I've had. I wanted to deep dark brunette color, and I already had medium/dark brown hair. The stylist asked me how I felt about a little red in my color and I said why not. It has been one week and ALL of the red dye and brown dye washed out of my hair. Each time I washed it with my expensive color care products more and more dye came out. The dye is all over my towels. Now I have brassy light brown hair. I'm devastated. I don't have endless money to fix this. It was $273. I called the salon and left a message. They never returned my call to offer to fix it. Bad, bad experience. I'm not naming names bc that's not cool, but please heed my warning. They don't know what they're doing. read more

L15 Salon & Spa - The day of. Before the dye washed out. - Hair Salons Near Me - Issaquah, Washington

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Macie is an AMAZING stylist. I have never had a haircut that I have been able to style myself. She was patient and taught me how to blow out and curl my hair and what products would help most! Call and ask for Macie, you will NOT be disappointed! read more

Terrible Experience I want to share my recent experience at this place to ensure that no one else goes through the horror that I endured. It was an absolutely dreadful experience! I initially called them expressing my excitement to try out their services as I am new to the area and was looking for a trusted salon. I scheduled an appointment and was quoted a price of $370 over the phone for highlights, root touch-up, and a haircut. Upon arriving at the salon, showing pictures to the hairdresser of how I wanted my hair and staying there for 5 hours, I left without the promised highlights, ending up with darker hair instead of the blonde I desired. To add insult to injury, my haircut was atrocious, and the blowout and finishing touches were of poor quality. Attempts to rectify the situation were futile. I tried to speak with the manager, but she was unavailable, receptionist could get her on the phone after a while to talk to me . The manager's sole concern seemed to be collecting payment, with promises to assess my hair later and offer a refund or not if I payed and come back on the next day to repair it. However, my hair is beyond repair once it has been dyed. My hair left the salon damaged, with an unappealing blowout. I spent a considerable amount of time on the phone with the manager, disputing the exorbitant $450 total they demanded for a service I did not receive. Eventually, the manager charged me for the root touch-up, color, and cut, despite the fact that I should not have been charged at all. Upon returning home, I washed my hair and attempted to dry it, only to find it severely damaged and broken. Not only did I have to endure a terrible haircut and leave the salon with the wrong hair color, but I also incurred additional costs as I now have to seek treatment elsewhere to repair the damage. I highly advise against patronizing this place and urge others to avoid the nightmare I experienced. No one should have to leave a salon being asked to pay $450 for a service that I did not receive, only to end up with damaged hair. The customer service was appalling, and the manager's conduct was even worse, solely focusing on payment. I was asked to return today to show my hair to the manager, but I have no desire to set foot in that establishment again, nor do I recommend it to anyone else. read more

Lena does not know the basic of customer service, she's also very average in hair color's science. I had to schedule a last minute appointment with her for the first time due to a cancellation of my stylist before a wedding party I was invited to. I had heavy blonde highlights , washed out with my natural medium dark brown. I asked her for root color and toner on highlights. She gave me an unfriendly speech and wanted me to sign an agreement before she does my hair because she couldn't keep my hair as blonde as is and wanted to go 1-2 levels down, while I ensured her I understand hair color job and it's okay because I only had 1.5 hours time. She even brought a paper and a pen for signing. I must say the owner looked a nice and reasonable person, the owner came last minute and said signature is not necessary perhaps because she saw I was talking with her loyal customer there and we knew each other. So be aware if you're new to their salon Lena's behavior may be insulting. Next, I explained Lena it's okay to go darker but don't like green tone. I told her I do not have orange or red pigments in my natural or colored hair so if you're using darker shades with blue base, use your techniques to avoid any green. She acted like that's not my place to explain her that and selfishly gave me an olive dark brown hair. I didn't have time to escalate it to manager so I let it go because my hair was healthy and the low light was clean and well done. But she obviously didn't know how to work with color tonnage of blonde bleached hair on dark hairs , and she was zero welcoming to me who doesn't look like of her usual customers. Lena, would you sign a contract with your customer to give the service they want the way you expected me to do so? read more

Both times I booked an appointment I received calls the day of stating the stylists were cancelling after having waited 2 weeks for both appointments. Website states walk ins are accepted. I called and receptionist stated they do not. Please update the website. read more

Audrey is the best. she truly listens to what I want, and isn't afraid to tell if it won't work. She listens to what I need and delivers. When I asked for "pinkish purple hair that wasn't too purple" she made my mid-life crisis happen in an amazing way. Her cuts grow out beautifully. I've always been lazy about hair maintenance, but I love Audrey's work so much that I have become a regular for the first time in my life. read more

I went in for a full highlight. Waited for an hour past my appointment time, and was getting my hair done for 5 hours. Unfortunately, my hair was darker than when I went in. I just went and had it fixed at another salon, and the stylist was appalled at the quality of work on my hair. Paid $400, super disappointed. Not sure if this was a new stylist, or one in training, but will never return unfortunately. read more

I have been bouncing around from salon to salon trying to find someone that knows how to cut short hair. Finally, my husband said stop going to Bellevue and try someone local. The first salon that came up was "L15 Salon and Spa" in Issaquah. When I explained to the young lady that answered my problem, she referred me to "Tempe". Tempe was wonderful, kind, attentive and above all, knows how to cut short hair! I would recommend her to anyone. She is amazing! Thank you very much Tempe. It was a pleasure meeting you and looking forward to seeing you again next month. Nancy, read more

Lena was charming, delightful, skilled, and gave me one of the best haircuts I've ever had--for well under $100. Highly recommend.

This review is particularly for Morgan. She's amazing at hair and knows what she's doing. I've been coming here about a year and have always had a good experience. Her skills and relationship with clients are what keep me coming back. She's very personable and takes the time to get to know you. Not to mention, she's amazing with color, cut, styling, and even hand tied extensions. The salon itself is cozy and cute. It can be crowded and loud inside though. The prices are on the mid-high end but the quality is worth it. read more

L15 Salon & Spa - Blonding, hand tied extensions - Hair Salons Near Me - Issaquah, Washington

Really appreciate this salon and the owner for reaching out to me to help me. They really went above and beyond to help me achieve my blonde and they were so gracious and amazing. Grateful for salons that really care about their clients and are willing to help them achieve the look they want . Will definitely be returning , thanks L15 Salon read more

DO NOT GO TO THIS SALON. This was my first time going to see someone new in a long time so naturally I was nervous. With that said first thing I noticed was the front desk staff was not welcoming or friendly at all girl was not friendly at all. I saw Morgan who was really kind and sweet, I'll be honest at first glance I felt she did a wonderful job on my hair however after I washed and straightened my hair was not happy with what I was seeing. Areas in the back of my hair that were not done, many parts that are brassy and it's like foils were just not left in enough. My hair looks like it's already grown out and needs to be done again, which is not what I asked for. I asked for something that would include some of my natural root but grow out more natural (not something that already looks grown out) I asked for more highlights all around especially when I wear my hair up and now I just have this line of my natural hair all the way around, not blended at all. It's unfortunate because one of the things she pointed out was that the person who did my hair last left a pretty large chunk of my hair untouched that should've been foiled and yet she did the same thing.. so thats a bit frustrating. Looking back she did ask me if she could curl my hair which I realize now was to hide what I am now currently seeing, with that said I want to give her the benefit of the doubt because I do have very long, thick hair and I believe it needed more time to process that she didn't have the time for. However I spent $411 on this which is the most I've ever spend and I do not feel at all that it was worth it. I also messaged Morgan to let her know of my concerns and she read my message and did not respond. (Update she did respond to my message not bothered at all that a client of hers to paid that much money to get her hair done and I asked for it to be fixed and she wouldn't fix it, just for me to make another appointment in the future) SUPER PROFESSIONAL Anyway For the price I paid and the quality of work I got.. and the unprofessionalism of the staff I will not be returning and I do not recommend this place to anyone else. I'm addition I found out I was charged for a gloss that I don't ask for. She didn't do the layers I asked so I ended up doing my own. Overall I'm just very disappointed. I was hoping to find a new person I could trust with my hair. read more

I feel awful writing this review. The stylist we went to was available the week after the closure. There is a reason. I took my teenage son in for a hair cut. The salon we usually go to was booked for a month. He needed a cut as soon as possible. We took in a picture of what we wanted. It was a picture of him before the closure. She looked at the picture and she said okay happily. What she did to his hair was not even close to the picture or what he wanted. He is so upset. I am not sure what a stylist should say if they aren't capable of doing what you want. Tough spot to be in. She was very nice. The salon is beautiful. I love the products they carry. The cut is awful. read more

I drove past this cute salon a couple years ago and was always curious to check it out. I finally did today,and so happy I did! I saw Asia for a partial bolyage and cut. She is awesome and honest on how to achieve hair color goals. We had a mini consult at the beginning of the appt. and a game plan set at the end. Everyone is professional and friendly, and the salon is clean and cute. They follow proper covid precautions and I felt safe. I'm in the Healthcare field, and was happy to see that they do follow all the regulations/requirements. Highly recommend! read more

If you're looking for a great colorist, Alicia does a wonderful job. Ive had two balayage sessions with her now and was very happy with the results. The salon is very clean and has a great atmosphere with friendly stylists. Highly recommend! read more

L15 Salon & Spa - Hair Salons Near Me - Issaquah, Washington

I had the best experience at this salon!!! Asia is amazing and so talented! I went in and she did a blond foilyage on me and I'm in love! She was super sweet and the overall service was amazing. I will be returning for all my hair needs! Cannot say enough great things! read more

L15 Salon & Spa - Hair Salons Near Me - Issaquah, Washington

My entire family has been a client of L15 since they opened in 2012! Our stylist is the owner Lindsay and her work speaks for itself. She is open to what you want, but also will tell you from her expertise what will work with your coloring and how much maintenance it will require. I am constantly complimented on my hair even if it's been a month since my last appointment! The salon is a great environment clean, calm and always smells amazing. The front desk staff always works with me a to find a way to accommodate my schedule and my husbands that can be really tricky! Over the years when Lindsay has been unavailable we've seen other stylists too and they do a great job. Highly recommend L15! read more

Like other Issaquah residents, I watched the transition from an old home to a salon, and wondered what the result would be like. When my husband wanted to try something new with his hair, I made an appointment for him with Jeremy based on other Yelp reviews. He has had salon cuts before but frequently shied away from the price and the drive to Redmond's Gene Juarez. I'm happy to report that he got a great cut from Jeremy, and felt comfortable with the entire experience. One of our friends even told him he looks younger with this new "do." Encouraged by his experience, I thought I would give them a chance as well. My own experience was more frustrating - I tried calling to get a recommendation from the receptionist on who would be best for my hair type, and no one answered (it was the middle of a business day.) Next I tried to forge bravely on ahead and reserve through their partner website, as I had done for my husband, and got an error message. I tried calling again, got an answer (yay!) and then promptly was put on hold. I was working so didn't mind, but after more than 20 minutes on hold, gave up on L15 altogether. It shouldn't be that hard to give someone my business. Other thoughts - They have a tiny parking lot, so I frequently see people have parked just off of the busy Newport Way because their "lot" is full. I advise against taking a giant vehicle if you can help it. read more

I have been going here for a few months now and am ready to review this salon. I know there have been negative comments about the front of house staff but either they have been replaced or retrained because in the many times I have phoned to make or change an appointment they have been nothing but polite and helpful. They were also polite when I was actually in the salon too. Love the option of having a wine while having my hair done! Larissa has been doing my hair and I have to say she has been wonderful to my hair. She listens to what I want and makes appropriate suggestions. I love the color and highlights she has done to my hair. read more

L15 Salon & Spa - Hair Salons Near Me - Issaquah, Washington

Beautiful salon! It is a high end yet intimate feeling. I hate the assembly line feeling you get at some of the larger high end salons. This salon is very friendly, personable and nice feeling. I have visited this salon exactly twice and the first visit was good. I left happy enough to book a second appointment. However, my second visit was not great. I asked for bright blonde chunky highlights and a trim. I left with a completely blended, orange/gold colored hair with layers from hell after having no layers. My hair was under processed and then a toner was slapped on to try to disguise all he orange and gold tones. The toner was such an unnatural and unflattering color that I couldn't wait for it to wash out. My haircut was so overly layered on the sides that I had to go to another salon and cut off 4 inches to even it out. My stylist must have forgotten that I was trying to grow my hair out :( There was not one aspect of my hair that I remotely liked when I left that day. I am not super picky about my hair but everything was completely opposite from what we discussed in the consultation. The foils were not tight, looked like I needed color again after a couple weeks. I would have expected something like this visiting a beauty school and having student work done, not a high end salon. I'm sure this salon has some great stylists. Unfortunately, the woman who did my hair either forgot what we had discussed or needs some more training. I really wanted to like this salon. Yes, I could have called and asked for a redo but I really had lost all confidence when both my cut and color were awful. Proceed with caution and do your research when booking a specific stylist at this salon. read more

Love this salon! It was recommended to me by a friend who has gone there for a while. I was super nervous about finding a new hair stylist because mine was moving out of state, and I am not a natural blonde! When I called the receptionist was super friendly and made sure to book me with someone who's great with color. I saw Brianna and we immediately hit it off (personality is hugely important in a hair stylist, I think!) She did a great job following my color formula and listening to what I wanted for the cut. The salon itself is super adorable. It feels high end but also really welcoming. They also offer you refreshments including wine and beer, which is a nice touch. Plus the prices are reasonable. I'll be looking forward to my next appointment! read more

Just moved to the area a few months ago and it was time to find a new salon. I booked an appointment with Tammie for a cut and balayage. The salon is super cute and chic. Everyone was friendly. Tammie was amazing...I loved my cut and color!! Staff is professional and friendly. Environment is inviting. Prices are reasonable, market rate. They have tasty beverages to offer. I would highly recommend. I can't wait to go back for a touch up. read more

AMAZING!!! I will never go anywhere else! everyone here is amazing! no one had disappointed me. if the stylist u pick doesn't feel comfortable they will have u scheduled with someone else! I love the honesty! no money hungry ppl here! highly recommend read more

Beautiful boutique salon converted from an old junker house. They went all out. Gorgeous hardwood floors, custom wood tables, extremely friendly staff, clean bathrooms and they will give you wine or beer as well!!! As for Elaine, she did a perfect job cutting my hair and has a wonderful personality. Highly recommend this salon if you're in the Issaquah area. You won't be disappointed. read more

Alicia rocks my world! The L15 salon is such a cute place to go and I'm glad they gained her as a stylist because I will travel anywhere to see her. She genuinely cares about her clients and making them look and feel beautiful. I have always struggled with my hair but Alicia works her magic every time and makes it 3000x times better. I never have to even tell her what I want, she just knows and performs miracles! Put your trust and your hair in Alicia's hands read more

L15 Salon & Spa - My hair after Alicia worked her magic - Hair Salons Near Me - Issaquah, Washington

I LOVE this Salon. I've been going to Lindsay for all my hair needs since the week the salon opened, and have no complaints. Sure, they're a little pricey but I'm a firm believer that you get what you pay for. Anytime I walk in the door, the receptionist is always friendly and quick to offer to take my coat and get a refreshment while I wait. Lindsay is incredible, attentive, and very pleasant to talk to. She has helped me transition from dark to very blonde, from long hair to a pixie and now on my way to long again. All without the dreaded "awkward" stages that usually come between haircuts or colorings. The parking lot is small, but I've personally never had to park on the street. Also, it's good to keep in mind that this place transitioned from an old house to a beautiful salon so the parking is really what would have been driveway/yard space for a residential building. The only person I trust with my hair or brows nowadays is Lindsay, and I always look forward to my next appointment with her. read more

I love this salon! Their hair stylists are great. I've had 2 different ones and both did a really good job on my hair. Today Asia took care of my bad roots and listened to my concerns. She ended up doing some balayage and some foils to brighten up my hair because I wanted more blonde. Highly recommend this salon read more

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I have been going to see Veronica at L15 Salon for the past two years for my color and haircuts. She does a great job on my hair each and every time, whereas I always get compliments on my hair once she has worked her magic. Her skills and her amazing personality are top notch. Two of my friends also visit Veronica for their cut and color. I wouldn't consider going to anyone else. Cheers to Veronica! read more

Jeremy is a talented colorist and always cuts my hair perfectly. I was thrilled when I found him after he left his previous salon. It's very hard to find someone who does great color *and* cut! He always listens to what I want my hair to do and look like. He offers great suggestions for everything from suitable cut for my hair, length, color and has always been spot on. I always love my hair after I see Jeremy. I love this salon -great atmosphere, friendly people, and Jeremy! read more

I had an appointment for a haircut and sent a family member in for a haircut several days later. My cut and condition was $90 and I was sent out the door with completely wet hair. The other cut was $70 and their hair was blow dried. I got to admit I am a little confused on why the cheaper one included a blow dry? It was really awkward to walk out of a salon with wet hair and go about doing errands that way afterwards. read more

Tammie was great! She was able to cut my hair exactly how I described it and make it look like the image I had in my mind of it. Price is about on par with other salons that offer mens cuts, and it was a clean, welcoming environment. I can't speak for all hair types, but if you're a male with longer hair, go see Tammie at L15! read more

I made an appointment for a haircut and did not have a specific stylist. They recommended Tempe to me and I am glad they did. She is a lovely lady and listened to exactly what I wanted. She did a great, very short, spiky, cut which was a little bit different than I had previously. It looks great and I am confident it will grow out well. The pricing is a little more than I typically pay, but the work is definitely reflected in the price! read more

They were willing to make an exception and did not require me to give them a cc#, which I appreciated. My daughter and I have been going for over a year now and I love the salon setting...and Alicia's cut/colors. I feel their services are very high quality...at a more reasonable price than some other local salons. read more

I've gone to L15 since they opened. The shop is clean, cheerful and fun to go in. Lindsay, the owner, has given consistently fabulous hair cuts and color for years. I will not go to any other place. read more

For all the fellow blondes/or people who desire to be blonde Asia is a MUST!!! She throughly answered all my questions- she is so kind and patient! I am a natural wheat colored blonde and I wanted to bright up my blonde locks. We talked thru balayage vs partial highlight as I am growing out some icy ends. I didn't want any warms tones as my natural base is ashy. I wanted to keep my natural base with a few bright face framing pieces and for it to blend as I am growing the icy out. She recommended a partial highlight due to the fact that I did not want to see multiple warm tones and when painting the hair it can pull different colors vs placing in a foil and it being saturated. The highlight came out AMAZING! She lifted to the correct color of blonde and the place of highlights look so natural. My long hair is so soft and smooth. Book with her- she is a gem & works blonde magic!! read more

This was the worst balayage I have ever gotten. I went with Tammie and told her I wanted a really natural balayage to blend in about 6 months of regrowth with my blonde ends. I was there for 3 hours and the final result was streaks of blonde all over. It wasn't a smooth blend like it's supposed to be, it wasn't even blended at all. It was like I went back in time when stripy highlights were in, it was terrible! I had to go to the store after for brown hair dye and blend the blonde in myself! A complete waste of $175, I should have stayed at my other salon. read more

I had my reservations about writing this review because I'm really not that type of person but I have just felt so unsettled by my whole experience there. I was recommended by several people to a gal named Morgan at this salon. I was super excited because I was hoping she would finally understand what I wanted. I have been working for the last year and a half trying to get my hair healthy with less breakage babying it like crazy. I booked the appt right before Xmas and went in told her to the best of my knowledge what I wanted and that my hair had been through a lot. I was specific about how I like my hair foiled pretty even (baby lights) not stripey and that I have a spot along my part that's difficult. When I finished the process of foils and toner and so on I knew almost immediately that it wasn't enough along my part and crown and I told her I thought I'd need more foils. She went from lovely to seriously angry slamming products and doors needless to say I was mortified. I was so embarrassed and uncomfortable I wanted to leave. She added a few more foils along my part and put me in a chair to process. When finished she didn't leave it on long enough and I left with orangey yuck to my part line. I left feeling sick to my stomach and got home upset. I waited a few hours and called and she scheduled me to come back to fix it. When I got there she made me sign something which I've never done ever in my life! Like a waiver in case she screws up again I can't come after her. It was weird!!! She asked me what I wanted again and I thought by now she'd get it but nope again she started foiling and this time bringing bleach down on my ends that I already expressed couldn't handle it and I ended up with more orange roots and breakage. I am completely shattered over the whole experience cause not only am I out 300 plus dollars but now I have to start all over babying my hair again. Please proceed wIith caution with this stylist she's young and I feel doesn't have enough experience and definitely cannot take any critism what so ever.. I feel the owner should be more involved in making sure the clients that come in and out of there are satisfied it's her reputation. read more

I took a deep breath and made an appointment with a new stylist, Tempe, at a new salon. I took a picture of a short haircut I wanted. Tempe was wonderful. I've never walked out with the actual haircut from a picture. Not only did I get it, Tempe gave me exact instructions so I could do it myself. I just washed it for the first time and Tempe would be proud to know I easily created the hair style thanks to her instructions. I look forward to continuing to see Tempe. read more

This place was awesome! Love the products they used and Kelli was awesome! She knew what to do with curly hair which is a hard find :)

I am extremely disappointed with L15 Salon. I have tried them multiple times, and in the end, I just feel disrespected and overcharged. I first made an appt at L15 to get my haircut after my old Hair Stylist went back to school. L15 placed me with Alexis, who is nice, but overall I didn't think was the right fit for my hair. My haircut was also expensive for the quality. I also decided to get my eyebrows waxed here too after my hair-cut. The girl did a good job, and I was happy and made a follow-up appt. As I was driving home, I ran my fingers through my hair to discover that there was wax all through-out my hair. You know how your hair never looks as good as when it's first cut? Yeah, I didn't get to experience that since I had to wash out all of the wax. I emailed the owner, Lindsay, and she was very apologetic and offered to comp me the cost of my eyebrow wax, and give me a Blow out. The girl who did my eyebrows also called and was extremely apologetic. I thought they handled it well, and I was happy to try them out again. The next time I showed up, apparently the eyebrow waxing person had quit, and they had called to reschedule, but I never got the message. I gave them the benefit of the doubt, and rescheduled another appt with Lindsay herself, she gave me a discount for the inconvenience. I ended up getting another hair cut from Alexis, which was once again not what I really wanted, and the new eyebrow waxer, Elaine, just didn't do as good of a job. The final straw was when I showed up for my appt to get my eyebrows waxed and I sat in the lobby for 20 minutes waiting for an appt that only takes 10. The receptionist was unapologetic, and didn't even seem surprised when I said I was waiting for 20 minutes and wanted to cancel my appt. She asked me if I wanted to re-schedule, and I told her no, and to cancel all my future appts. On top of all of that, the parking lot is TINY, can fit maybe 6-7 cars, so everyone is forced to park on the busy street. You may have better luck with other stylists, but I was unimpressed with the business. read more