Ive been going to great clips for years and have never really known how I wanted to do my hair. Well, one day I came in and told Leiloni "just make me look good I dont care what you do" and it turned out great!!! Whenever she cuts my hair, I get compliments on it from all my friends at the gym AND my coworkers. Lei is the BOMMB!!! read more

I checked in online, as I always do. I was recently diagnosed with cancer, was wearing sweat pants and a tee shirt. My wife and I were on our way to see doctors. The people who walked in and checked in after me were taken for their haircuts as I sat there. They had 5 people cutting hair. I felt that they had profiled me for a homeless person,so I didn't count. I will never forget this experience and tell everyone I know about this incident. I have been going there for years. Your staff should not be judgmental. Their degree of rudeness really stood out. Please avoid this business. Support your local barber,not these or of towner's. I would give them a zero, if the was an option. read more

I've been a customer for a while. Had an excellent cut by Michelle several months ago. My visit March 2 with Rebecca didn't go as well. She read the notes from my last cut, "slight trim, rounded". I said no, I wanted about three inches off. I came in with my curly hair damp but but not wet. She sprayed it some but not enough for it to relax. Then she started pruning. I said, "I have had a few haircuts and I've never had anyone do it this way. Generally they clip up the top and start cutting from the bottom." "I'm just going to cut the length off, " she said. She didn't pull down, cut in sections, or even compare sides. She just started whacking on one side and went to the other. After some confusion about the term "under cut," we clarified that I like it layered so the underside is slightly shorter than the top so the bottom edge isn't so thick. When she was done whacking the length off, she did clip my hair up, take and inch it so off a small amount of the back, and say, "is this enough?" Weirdest thing Then she spun me around and I saw that it was not rounded at all. Straight across with maybe the front a little longer than the back. I asked for a little more rounding. Whack whack. "Better?" Sure. I just wanted to get out of the chair so, after she did a little blow drying (no attempt at styling or even controlling the curl, just blowing the moisture out some), I put my hair in a pony tail and left. When I got home and brushed it out, the right front was easily three inches longer than the left and definitely longer than the back. Like an A Line gone wrong. I'm talking a fistful, not a few strands. I cut off a large cupful of hair (i have pics if anyone wants to see) and it's STILL longer so II'm about to attempt to even it out. Never once did she check the lengths on each side. She didn't even comb it out straight to make sure her lines were straight. I was tempted to see if Michelle could fix it. She's very careful but I think I'm done. I'll straighten it out as best I can and make an appointment with a different stylist near me. read more

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I take a lot of pride in searching for the best deal - price and quality included. And I had great (no pun intended) results at my first THREE haircuts here. Well, that was a few years ago. Where have the great hair cutters gone? My last four or five haircuts have sucked! Only thing allowing me to go back are their coupons or after a few weeks, I look pretty good again. But I think I'll get my next haircut planned around a trip to Sacramento. There's a really good Great Clips FYI in Gold River. Been there before - time to return ... when my hair grows out a little bit more. read more

I was getting a haircut and the entire time I was there the manager,Ellie, was bad taking her employees and other patrons after they left. This behavior is disgusting! I will NEVER return. I hope the general manager reads this review. read more

I brought my daughter in for a simple trim, but unfortunately, the stylist cut far more than we asked for. We were very specific about wanting just a light trim, but she didn't listen, and now my daughter's hair is much shorter than we were comfortable with. This was really disappointing, and we won't be returning. read more

By far the WORST haircut i have ever received. This haircut was so awful, i left the store speechless. How this person has a hair cutting certificate... i have not a clue. I almost wonder if she gave me a bad haircut on purpose... i can't believe anyone could do such a bad job, let alone a licensed professional. Do not chance going here. This haircut was one of the worst things that happened to me this year. read more

I went in with specific instructions of "a quarter inch trim" and left with way more cut off. The stylist also added layers because she thought it would "help my natural curl". I hate my curly hair and never wanted layers. The layers have made my hair super thin and now I feel like I'd be better off chopping inches just to get rid of them. read more

Great Clips - The day before getting my hair cut vs 9 days later. My ponytail is so thin. - Hair Salons Near Me - Jackson, California

Couldn't execute a shaved head. Asked for a shaved head (same guard length on the whole thing, and short), and the stylist claimed that it was easy and hard to get wrong. After a quick pass, she handed me the mirror, and I pointed out the many places she had missed. She apologized and said that there are always some spots you miss with a shave, and tried to fix it up. She didn't give the mirror back this time, and when I got to my car, I found 8 spots that she had missed, including my sideburns and behind my ear. Will not be returning. read more

Meshell did my hair and I loved it ! Gotta stay with ur hairstyle that knows u and ur hair .

I am absolutely pissed at the haircut my daughter received today. She wanted a short cut with bangs and the bangs are completely uneven and I had to try to fix them because there were hairs still long touching her nose. Then I look in the back and she has a whole tail in the back where the woman just left hair. Also one side of her bob is noticeably longer than the other. This woman is horrible at cutting hair. I am really sad because the salon that usually cuts my daughters hair was book for a while so we decided to give this place a try and I wish I never stepped foot in there. I don't want to even begin to talk about the rude comments of the blonde woman cutting my oldest sons hair. The only good stylist there was the pregnant woman that cut my younger sons hair, I would give her 5 stars. read more

Great Clips - Hair Salons Near Me - Jackson, California

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When I first "checked in" the time said 8 minutes. After waiting 25 additional minutes I was finally called. The hair cut was cute but they really need to update that slow ass system I almost left read more

I got my hair cut by an asian lady . I don't know her name though. It was bad, and it was NOTTHINGGGGGG like what i wanted. Crooked, WAYYYY too short, eugh. Barf. I cried. I HATE this place. read more

My boy what have you done with my boy. He wanted to look nice for prom ended up looking bald headed. That goth girl don't go to her or she'll mess you up. I want a refund for my man so we can go to a better barber next time never going again very mad read more

Great Clips - Hair Salons Near Me - Jackson, California

I said I want my hair at shoulder length with one tapered layer above it. The first thing this person with blue hair did was wacked it off in the back. She cut my hair so short that next thing I knew she was getting out the razor to shave my neck. My hair is now up short at my ears.!!! And on top of that she left overkill of long globs of hair. If she spent more than 15 min cut my hair I would be shocked. Everything was uneven. There was nothing I could do once she wacked off the back. And she didn't even try to clean it up. Disgusting !! read more

I got a buzz cut you know something simple right... nah they pushed my hairline up two inches bro they didn't even fade it I had wear a hat.

I checked in on line, estimated time 39 minutes. Cool. Walk in and am greeted, I told the lady I would like to wait for Michel. Cool. The next lady calls me, again waiting for Michel. Cool. The third lady calls me and says your waiting for Michel? I said yes. She then tells me; Michel has to go to lunch at 1:00PM and by the time she returns she will be off at 2:00PM. It is mandated by LAW! The store opens at 9:00AM she is off at 2:00PM. WHY was this not brought up when I walked in. The ladies had clear view of the wait list, know the lunch schedule, and know how long it takes the average hair cut time. I will not be back to any Great Clips! read more

In response to your comment of me giving you a second chance I've already done that, three times! Three separate haircuts and and each separate stylist did butchered, uneven haircuts every time! I will not be back. read more

Signed in on line, got to the location and was next up ... And was passed for a family of 3. Guess she figured better tip from multiple person party. I will be looking elsewhere for getting hair cuts in the future. read more

Sometimes convenience isn't everything, I stopped because there was no wait time... cut went ok , the lady was very nice but when I got home I had long hairs behind my ear and my lines were messed up. I figured I would try them one more time since a lady messed my hair up before. Nope still just as bad and for 22 I should have it done right.. unfortunately my wife took our son there before I could say no and omg it was just as bad ... she didn't even fade his hair or use clippers!! Wth ... now I have to pay a barber just to fix what they have done... I suggest not going there for a good haircut even if there is no wait times... like I said the lady was nice .. but there needs to be more oversight on trainings apparently read more

We checked in and it said 50 min wait. We came in around 50 min and then they said my husband was next in 5 minutes. My husband was so patient. 20 minutes later he asked how much longer and they said 5 minutes. But another fifteen minutes passed. They also joked around about one of the customers having lice. That was the last straw, don't joke like that. Gross and unprofessional and they were going way too slow. And the way they were taking joking about love gross. read more

This is the only place we come to get our hair cut. The staff is always friendly and never been disappointed by the cuts they do. We always use the online check in to get in faster. read more

Great Clips - Hair Salons Near Me - Jackson, California

Once you find a hair stylist you don't wanna deviate from them because they already know what you want. Leiloni has been the only one cutting my hair for a bit now, this time I went in and wanted something totally different and I was nervous but I knew she would take care of me and let me tell you, she DELIVERED, I got so many compliments on my hair so I told everyone where I got it done and by who. I'll be making sure to go back every time as long as she's there thank you so much Leiloni read more

I haven't gotten my hair cut in a long time and I was super nervous but decided to just go for it and I really liked this salon! Leiloni fixed my horrible hair and she was super friendly! I usually never like how my hair looks when someone cuts it but I LOVE it! I will definitely go back. read more

First time going there was Saturday. Anna did a fantastic job! Great customer service as well!

What a joke! The call ahead app. Is ridiculous I went from 40 mins to 20 to 0 to 15 to 3 min totally made up. Then I get to the chair and from start of my cut to the end of my cut was 3 1/2 minutes!!!! How is it possible to get a good haircut in 3 1/2 minutes! Answer YOU CANT!! Do yourself a favor find a different place to go. REALLY sad that people file in and file out and the salon take little to no pride in there work. read more

I just had my haircut at the Great clips in Martell the woman cut it terrible it's all uneven she paid no attention to what I asked her to do I'm very dissatisfied read more

I got the worst haircut of my life! I asked for a shoulder length haircut and I showed the woman THREE photos. She repeated to me that I wanted a cut like the three pictures, shoulder length. When she was finished my hair was 2" long on top and 1" to 1 /2" in back. I look terrible! I do not like short hair on me. My hair grows slowly, so I will have short hair for a very long time. I do not know why she disregarded my wishes and gave me a cut that I did not want. Now I have to live with it. Besides the short length, it is a bad, unflattering cut. I will have to go somewhere else and see if there is anything that another hairdresser can do to improve my cut. I am an extremely unhappy customer! And I am angry at the woman for completely disregarding what I asked for as my haircut. read more

Great customer service. Welcomed when I first walked in. I had Lindsey who was really nice. Told me exactly what she was going to do to my hair. I wanted to keep the length and even out the layers. Hair looks good so I left happy. read more

I just got a hair cut and asked the bitch to cut off 3 inches from the top before we go shorter she then proceeded to ask me if the amount in her fingers were goOd I said yes and then she just started fucking chopping away without asking about anything. My hair went from about 8 inches to fucking 2. 2 motherFucker. I asked to SEE 3 not cut off 5 for fucksake. This bitch should work at a butcher shop not greatclips read more

I called the Great Clips location in Jackson at 2:30 to see about getting an appointment that afternoon . (I was driving and calling with Bluetooth) I was informed that they do not except reservations over the phone. They said I could reserve a spot online. They also said I could walk in and that they were open until 9:00 PM. I still had to go to my office and run a few other errands so I did that and then showed up around 6:00 PM. I was told I would have about an hour wait. I put my name in and asked if I could go get something to eat and was and was told that would be fine. I was also told that to get my hair washed and dried with a blowout would be $45 +7 dollars for the washing I agreed that I would pay that price because I was working out of town but was surprised at the high price for this type of salon. I don't pay that much at an Aveda salon where I get much more of a spa feel. I went next-door and got something to eat and then came down and sat to wait. I was impressed to see that they had a monitor with names and Queue with those names in the order in which they either came in or made their online reservation. I waited until 7:40 PM my name was at the top of the list and a man was called ahead of me his name wasn't directly behind mine and may have been too behind mine I'm not sure. I understand that I have long hair and that perhaps they thought they could get him in and out and didn't want him to wait and I probably would have been happy to agree to such if I had been asked, but I felt it was extremely unprofessional and extremely poor customer service to ignore me and act as though none of us could see the queue. No one acknowledged that someone was being taken out of order or that I would be .waiting longer. I walked out. I should say at this point that they had taken my number and could have called to apologize or ask if I was planning to return. Nothing . So disappointing. read more

OMG...I wish I had read these reviews. Just start by reading all the one stars and you have my review! I went in for a trim and got razored by Chris!! I need a wig for 6 months. read more

I checked in online at 6:20 and was given a 50 minute estimate. I got to the store at 7:00 and was told it would still be another 30 minutes. We sat there until 8:00 and still no haircut. The hair dresser in the front made it clear she was unhappy that we were still waiting and even joked with her costumer that haircuts done after 8:00 would be messed up. We have been customers at this store for years because it was always convenient, even though the haircuts were mediocre at best. Thank you for being rude enough to finally make me go elsewhere. It's one thing to be busy and want to go home, but to be unprofessional and openly talk about people who have been sitting there patiently for an hour is unacceptable business practice. read more

The people are SUPER nice great customer service and great work on curling your hair and all that but as far as hair cut goes it looks bad. It's noticeably uneven and sooooo choppy with layers. Doesn't look good at all. read more

These people do not know how to cut hair!!!! I went in for a routine trim. It took me four years to grow my hair out....The girl who took me did not even wash my hair...she sprayed it with a water bottle and then chopped off all my length. I didn't know until she took the robe off of me when I noticed my hair was gone. She also butchered my layering so that it was off on either side. She commented the length was "cute" and didn't even blow dry my hair or anything before sending me on my way in 10 minutes. I wanted to cry... It's going to take me forever to grow it back out!! Had to get it redone when I went to visit Sausalito. The hairdresser there said that whoever had cut my hair should be fired. Would give this place -1 stars if I could!!! read more

I have never cried over a haircut until today. I went in there and all I wanted was my hair layered and bangs. I even brought a picture and told her it didnt have to be just like it but I want full bangs. She told me I would look bad with bangs cause my face was too round and told me to do side bangs. So I agreed side bangs it was. She complained the whole time cutting my hair and made me feel like I was totally inconveniencing her to get my hair cut. She didn't even frame it in the front I had to ask for it and she didn't even do a good job and my side bangs looked super botched. I cried the whole way home I was so mad and ended up having my friend fix them for me and I don't look bad with bangs I actually look really good! Never going here again worst hair experience ever! Btw Julie was her name. read more

Checked in online, and when i got there only had to wait 5 minutes before I was helped even though there was a decent size line, i showed the hair dresser a picture of what i wanted and she got right away to cutting it, she asked me before cutting the other side of my head if i liked the length, i was in there for a total of 15 minutes max, great place, i recommend checking in online and then when you get there tell them who you are and that you checked in. read more

I know the reviews here have been bad BUT I don't see why?? I came and got a haircut and I've taken both of my daughters at different times and have been happy every single time. The only thing is my haircut was shorter then what I wanted but that seems to happen to me at any place I go to I loved that all the girls had a friendly personality and made my kids feel comfortable which is a big deal since I didn't have to sit with them. read more

My husband has been going to Great Clips for several years. Usually gets a pretty decent cut and never checks in online but today he was there a few minutes after the salon opened and they made him wait 45 mins. There was only one other person there and several stylists available. Because he did not "check in" online he was penalized for that. They took at least 8 people that came in after him first because they checked in online. What kind of system is that? He won't be going back for sure. That's too bad because the girls that work there are friendly and do a good job. It's their system that sucks! Not everyone is technologically savvy or have good cell service or internet. It should mean something that you check in in person at a no appointments required salon, especially if you're there at opening! Just saying... read more

most of the hairdresser at this Great Clips are friendly, prompt, and give good haircuts. They all deserve four stars, hands-down. And then there is JuLe/Julie, who gets zero stars from me - hence the two star review. JuLee has none of what it takes to be a hairdresser. Neither courtesy, nor talent, nor any sense of customer service. She certainly has attitude. We have given her several tries. I have no idea why they're keeping her there. read more