Well, I should've read the reviews going in. Had long hair to past my shoulders, asked my hair…read morestylist, Phyllis, for a medium-long hair cut and showed her a picture, and she chopped off much more than I would've liked, almost as if she didn't look at the picture. They're nice people there, and I don't mean to hurt their business with a poor review. But not only is the haircut just not at all what I asked for, it's also an incredibly poor job. Poor to the point where you wonder if the person was qualified to be cutting hair. Super uneven, and choppy. And if you decide to go to this place, make sure to be very specific with what you want, and keep an eye to make sure it's not going in a different direction.

I asked for a one length blunt cut at another hair cuttery location, she barely cut my hair for 5…read moreminutes. I got home and straightened it and my long layers were left uncut, and it was not one length. I called this location (by accident) to explain the situation and the manager Beth gracefully offered to fix it the next day. She was accommodating and professional, sectioned out my hair and gave me the cut I wanted!

Been using total salon studios for almost a year now! I have Rachel in the first studio to the…read moreright inside the door to color my hair! She is amazing at what she does! Always so sweet and welcoming. She has guided me on hair care and brought my hair back to life following so much damage and distress! I couldn't be happier with my decision to switch stylists (and I only did so because I didn't want to drive across town anymore, lol!) one of the best decisions I've ever made! Check out Total Salon Studios! Rachel and Tyler in the first studio are the best!!!

What a great concept for any health or beauty professional. Total Salon Studios has a variety of…read moreprivate spacious suites great for any hair stylist, nail technician, esthetician, massage therapist or any spa professional. My hairstylist Jammie Thompson recently relocated here and now she has her own private studio and has the freedom to be her own boss. The studios are very clean and a great thing is you can personalize and decorate it however you want. It's nice to have the one on one interaction with your stylist without all the distractions you would normally experience in a regular salon.

Christine did my hair again today. She is awesome. This is a really great place to get your hair…read moredone. I saw several people transformed while I was there. Highly recommend!

VERY BAD from even if we show pictures or give directions they leave hair shorter or not how it's…read moresupposed to look they ended up giving My mother a boy cut instead of the short bob she asked for my mom speaks Spanish and she GAVE A PICTURE and said "Hair long on the front and short on the back" they did both ways shorts even when my mom showed a pic And theiy don't know how to straighten hair well

Tanaka is a fabulous stylist with great customer service. She was patient with me after my post…read moresurgical outing. I am grateful for her service.

when I arrived to my appointment (on time ) stylist was cleaning and continued for at least 20…read moremins before starting my hair . once she got started and finished I was pleased with the service . A few weeks later , I decided to book again because I liked my hair . When I called to make and apt tamika was EXTREMELY rude because she was upset I dialed the wrong number . she proceeded to yell at me telling me to call another number , leave a message and she will call me the next day . Customer service is piss poor, but styling was top notch . She'a also much higher than other natural hair stylist but I was prepared to continue paying because she did a great job . I hope the customer service improves !

My husband and I got a couples massage today while we're here for vacation. It was excellent…read more Relaxing, everyone was super friendly. They gave us water and chai tea and we relaxed in the lobby for a few minutes after. Just an overall wonderful experience. We'll definitely return when we're in St. Augustine again!

I had my hair ,makeup and eyebrows waxed here for my brothers wedding in 2006. I can't speak for…read moreany other services but what I had done. Positive: The lady who took my reservation, I can't remember her name but she had an accent and I think she was originally from Africa, I could be wrong on that but anyway she was very very nice and really helpful on the phone. When I met her in person she was just as sweet. Negative: Hair - I have posted 2 pictures, one is my mothers hair and one is mine. The girl who did my mothers hair did a great job. My mom has really short very curly hair and I was actually surprised she was able to do what she did with it. The girl who did my hair, I requested that I did not want an updo but my hair to be half up, half down. I let her decide what to do with it. As she was doing my hair all the other stylist kept saying how great it looked and how nice my hair was, asking me what products I use. When I said Pantene, she said " I won't tell anyone" What?? Is there something wrong with me not spending 20 bucks a bottle on over priced salon brand shampoo?? Anyway, the stylist all seemed a bit fake to me with all the compliments on the style, in the end it just looked like a Bun to me that cost 60 bucks to have done! Makeup - Only I had my makeup done and for the 50.00 price tag I was very very disappointed. I am not a makeup artist but I do a much better job myself! I did everyone elses makeup in my family and I should of done mine! It only took her about 7 minutes to do it. I told her I didn't want a lot of foundation but wanted her to focus more on my eyes and lips. She put way too much foundation on me and me eyes were nothing special. My lips looked like I had lip gloss on and nothing more. Eyebrows: I get my eyebrows waxed every 3 weeks and have had them done at many different places. The girl who did mine here did it on the massage table which I found to be the wrong position for doing eyebrows. They didn't turn out horrible but they were not great and she didn't even tweeze the hair that the wax didn't remove, I had to ask her to do it after I saw them in the mirror. Overall, the people were friendly if you think fake is friendly. One of the girls did a great job on my mothers hair but the almost 150.00 I spent including tips was not worth it at all. On a funny note, I kept telling them that we( mom and I) were there for my brothers wedding and the girls kept saying congrats to me and telling me what a beautiful bride I was. Shows how self absorbed they are because if they listened to anything I said they would have known I wasn't the Bride! Also, word of advice. Going through the metal detectors at the airport with 100 bobby pins in your hair will set off the alarm! ;) It will also get you strip searched, I learned the hard way the next day on my flight out of JAX. Some of my family was at the airport at the same time as I was and we went through security together, they all got to see it and got a good laugh, some of them were in tears from laughing so hard. For a few months after that I was known as the " Italian Bun Terrorist" Thanks!

My entire family has been going to Mi regularly for several years. She's very professional and…read morealways kind to us.

So... some girl completely locked my hair and it took 2 hours to detangle it with 2 sets of shampoo…read moreand condition. Let alone the fact the stylist here uses 3 or more forms of leave in conditioner and oils that already all top tier quality. Olaplex, it's a 10, biolace. All very very heavy hitters on their own but she combines all the best elements from each of them like Avatar The Last Airbender. Shes the reason I still have hair at all most likely. 100% would recommend.

Today I got my hair done by Tia Burls. She did an excellent job. My hair is so soft and shiny!…read moreAlso, she puts focus and care into hair health. I could not be happier with the results. The salon is clean and elegant. Everyone I met was professional and very friendly.

Ashley is amazing! She always takes the time to explain what she is doing and why. She did my…read moredaughter's cut and I later made an appointment for me. If you have curly hair, you need to give her a call and let her do her thang! We will be back.

I love this salon ! It's such a great space. Everyone is so friendly & welcoming ! Every time I sit…read morein Ashley's chair she does amazing work. I often switch my hair up a & every time she gets it perfect ! From style , to cuts color & she does the fastest highlights I've ever seen someone do. The end result is always beautiful. Every time I leave her chair my confidence is boosted to the max!