Zero or Negative star. Very bad service. This place is worst in the world. Unprofessional asian women cut my hair. one side short and one side large. she did not know how to cut men hairs. When i said let me level my hairs if you don't know then she was rude & used abusive language. GreatClips sending bulk coupons for services because they are unable to satisfy the customers. Never trust Greatclips and this store. read more

I got a haircut with shampoo here about a month ago; it was my second time here. I believe the stylist who helped me was Erika. I walked in around 10am and was next in time. Erika was very patient and detailed. I told her the style and length that I wanted and she gave me exactly that. I thought it could be shorter after it's done; she offered to trim more with no hesitation. She was gentle when washing and drying my hair too. Definitely better than the last stylist; therefore, outcome depends on who you get. I remember last time (a long while ago), they had an iPad/tablet at the front for customer sign-ins. This time I had to scan their code and did it online by my phone. What if I didn't have my phone with me? I found this might be inconvenient for some. Other than that, I was pleased with my experience this time. read more

Walked in to get my toddler my toddler haircut. No line hairstylist refused to give my son a hair cut , said he was too young for a hair cut. I explained my son has been to a barber previously and sits still for haircuts. The staff then laughed and said well then go back to there. We won't cut his hair. It's one thing to say you're not comfortable cutting his hair but to laugh at customer and say go back there. This was my first and last experience with great clips. Horrible customer serivce . read more

Always an awesome experience with MARIE! She's so good with kids and very patient as well as being fast and efficient. My son always get ansy pants when sitting too long in a chair and MARIE sure knows how to keep him calm throughout. He leaves happily every time and is rewarded with a lollipop & ballon! :-) Highly recommend MARIE for y'all your hair cut needs whether it's for women, men, or children. See photo :-) read more

Great Clips - Hair Salons Near Me - Santa Clara, California

I guess even an experienced yelper like myself will somehow get their review taken off by this place if you tell the whole truth? Okay. So now it's 1 star instead of 2. The haircutter "Erika" does not know how to cut hair. She was rude in her comments and manners and offensive towards me, the customer. She gave me the ugliest haircut I've ever received, and that's saying a lot, because I've had quite a few butcher jobs done to my hair throughout the years. But this one is the worst. Over-priced unless you get a coupon. They will not blow-dry your hair for even 2 minutes but instead shoo you out the door with a wet head even when it's cold and rainy out. She threatened to charge me $50 for a "style" when I simply asked for her to blow dry my hair so I could see if she cut it right. How would I know the hair was cut correctly when they try to send you home looking like a wet rat? read more

I really love getting my haircuts here! It is really convenient since I live near the area. The woman who cuts my hair every time always gets it done perfectly! Would love to come back again! read more

Great Customer service, Very friendly and welcoming, They really talk about your needs and try to get what style you want

My entire family gets our haircuts at this Great Clips. The staff is very friendly and professional, and we always get excellent haircuts. Highly recommend this salon. read more

I so wish I had the seen the reviews here before visiting this location. I've always had a good experience with great clips and that is what led me to this location without checking out the reviews. I took my father here to get his hair shorter, but the stylist(Julie) attending to him either failed to comprehend our request or she didn't even want to. Her behavior towards us felt biased ( we're brown) , she was not only rude but also impatient . She was getting frustrated whenever we asked for minor adjustments such as trimming from certain areas or making the hair slightly shorter. Never before had I encountered such unprofessional behavior. To make the feeling more worse, when I provided feedback about my dissatisfaction during the payment process, she reacted defensively and began to raise her voice, blaming us for repeatedly asking for changes to the haircut. Irrespective of color or how complex the request customer do deserve respect . The other stylist i overheard he name , i think Marie . She was also attending to a brown family but she as very calm n patient. Never once did she raise her voice when they were explaining their requests to her. Where as Julie gave a frustrated look and raised her voice many times while cutting my father's hair . I left salon with a very sour experience . Highly unprofessional!! Attaching here what my father hair looks like after the haircut. uneven and untrimmed hair are clearly visible. Also after haircut she didn't comb his hair or nor did she give one when i requested. Per her they don't do that . Do they really expect their customers to move out of salon with the haircut as is , thankfully my father didn't aks for spikes read more

Great Clips - Hair Salons Near Me - Santa Clara, California

Marie has cut my hair twice, and I will not let anyone else touch my hair now. I used to go to an overpriced salon, but now I can go here -- close to home and great style/cut. read more

Great place if you're looking for a haircut that's cheap and done in 20 minutes or less. You get what you pay for. Don't come with high expectations. Confusing check in system if you didn't check in online as well. Would go again if I was in a rush or had a very simple haircut like buzz cut. read more

I HAD long hair to my waist. I showed a picture of midback layered hair and asked for that. I now have shoulder length hair. I lost a back's length of hair and years of growing it. Don't waste your time on a good deal, you end up paying much more than if you spent $150 with a real stylist. read more

Very welcoming and friendly stylists. Wendy cut my son's hair, just the way I asked. He was happy with the result. I think he looks handsome. At the end he got a lollipop . Boys' hair cut is $20, on Tuesdays it's $15. Will definitely come back. read more

Great Clips - Wendy did a great job cutting my son's hair. - Hair Salons Near Me - Santa Clara, California

First time here, just wanted to say this is one of the best haircuts I've had. Staff was professional and the shop was clean. I asked for a medium fade comb over .Vanessa did an outstanding job cutting my hair. She knows what she is doing! read more

Great Clips - Hair Salons Near Me - Santa Clara, California

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Got the $5.99 special and I loved my haircut with Gina! She did such an amazing job with my hair and often I have trouble finding a good place to cut it as I have very thick hair, but I loved what she did. Come here and get the special! Very good! read more

To whom it may concern: Blown away with the quality and level of professionalism at Great Clips in Santa Clara! My stylist, Lisa, out did themselves on quality and excellence. With a great attitude; while also, the skill on par with a hundred dollar service like in San Francisco. So impressed made the fresh cut my Yelp profile picture. Great product suggestion as well, and blow out to manage cowlicks, read more

Great Clips - Try for yourselves, will not be disappointed - Hair Salons Near Me - Santa Clara, California

Marie did my hair today, and I so loved it! I highly recommend. Great customer service and location.

They did a great job with my daughter with autism I highly recommend this saloon and ask for Wendy.My daughter loved her and was so relaxed with her she sat the whole time.With other hair saloons she got up 2-3xs read more

I asked the stylist for a 1-inch trim and curtain bangs that went past my eyebrows. The person that took care of me was nice, but she did not give me what I asked for. She cut a lot more than one inch off my hair. After my bangs dried, they were well above my eyebrows. They look VERY funky. She told me that they would get longer in a couple weeks. Further, there are a lot of remaining strands of hair that are way longer than the rest of my hair. I'm very unsatisfied with my "trim." read more

DO NOT GO HERE ... Came in today to get my hair cut .Lynn helped me when I checked it seems uneven and asked her if she can fix it she have zero patience.After I came here and looked in my mirror it looks like a 4year old kid did it I wonder who hired her .I will attach the pictures of my haircut as well this is the worst hair cut I have ever got. read more

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Marie and Jenny are awesome. I check in online then I don't have to wait. They are all very professional. I initially came in for hair washes and since then had 2 hair cuts. Very satisfied. read more

Went right when they opened up in the morning. Clean place and I think the person who cut my hair was Gloria. I wanted short hair on the side and back and short on the top but not too short that it's ok to comb. She cut it perfectly. read more

I have been going to this location since they opened. However last night they gave me one of the worst cuts I ever had and it will be my last time going there. I saved $3 with a coupon but in the end it looks awful. I checked in online and it said it would be a 20 min wait. When I arrived I waited another 20 minutes. I was called up but I could barely understand the stylist and never understood her name. She said I know what you want from the paper. However I repeated what I wanted from the cut so it would be clear. I don't have a lot of hair on top but it's still full on the sides and back and I have a beard. To sum it up I asked for a number 2 clipper cut half way on the sides and back, blended with the top and to just trim off the long ends on top to even it out. I remarked at one point that a few hairs looked long and she just chopped the lock of hair off in one swoop. When she finished she showed me the haircut with the mirror at an odd angle and between the mirror and bright light I did not notice the quality of the cut. I provided a digital coupon and she got grabbed my phone to see the code better, which is a personal peeve of mine. However I got my phone back and I paid and provided a tip. It was a quick haircut. I got in the car and while driving I noticed uneven cuts. Not only was it uneven, she mixed a #1 cut with a #2, left one side of my beard with a bit cut off and uneven by about 1.5" as compared to the other side. I look like I have racing stripe on one side due to how she used the trimmer. (Almost like she made a mistake and tried to ignore it). I was supposed to get professional photos done but I will be postponing so my hair can grow back in! I chose not to go back to complain since the only thing they could do is cut more off to fix it. No more Great Clips - I could have done the same half assed job with a pair of clippers looking sideways into a mirror at home and saved the money. Horrible service - go someplace else. read more

I went for haircut to Erika and it was just a haircut and I remember everytime I went, they did blow dry my hair. Today they just wet my hair, cut my hair and sent. When I requested for blow dry, she mentioned that Great Clips don't do styling and told me it would charge another $50. Not working another penny here. read more

First visit there were Only 2 people... And the person I got from way he handled things and cut hair was evident he didn't knew what he was doing. 18 USD for cut + tip Frankly, I was scared if he will use trimmer too up high. Did not understood what I tried to communicate regarding my cut which was pretty simple taper cut on sides with number 3 and half inch of the top using scissors. I ended up below average cut didn't complaint coz I usually dont find value in doing so once the deed is done. But prefer another if you possibly can. read more

5 stars for Vanessa. I've been getting cut by her for awhile and she always does a great job. If you want a fresh and great cut go see Vanessa. -Shaun read more

Worst Haircuts ever. NEVER EVER GET YOUR HAIRCUT DONE HERE. This is the worst place to get a haircut. Nobody knows what they are doing. Nobody even smiles whej you enter. Everyone working here was in a bad mood and a sad face. I got a normal haircut done. It is a simple haircut with nothing extraordinary. But even they could not do that. They just ruined my haircut and my trip. I am extra careful about my hair and I just feel devastated. I am never ever going back here. read more

I came here because I wanted to donate my hair and Erika made me feel comfortable. She asked me if I wanted a picture and she took it with my phone the she braided my hair and took another picture and she gave me a nice haircut and she took another picture with my braided hair in my hand. I recommend will come again. Thanks Erika read more

The ladies here are very kind and professional. I went in for a haircut and the both ladies were attentive and I walked out with a really nice haircut that I enjoy. Thank you Erika! read more

Nothing below 5 stars for Christine. She has done superb job on my as per my wish. With thinning top I need some special cut and she did what was requested. Not sure why some people give bad rating to business for a single out bad experience. I think if you tell any trained stylist what you need she will do the job. I came here thinking of a stylist named Christine who used to cut my hair at Homestead Shopping Center location but found a new Christine equally good :) read more

Great Clips - Hair Salons Near Me - Santa Clara, California

Marie is awesome! Great at what she does and really listens to what you want. 10/10 would recommend her to a friend.

Vanessa was awesome she is new too cut my hair perfect like she's done it before real pro, great attention to detail just wanted to review her and this place read more

Five stars for value for the price point. It's a Great Clips, okay? They're not going to offer you a cucumber water and hot towel while you're waiting. Adjust your expectations a bit. What really matters is the cut, not the experience surrounding it. Yes, you might have to wait a bit. Yes, the staff may be overworked (which isn't exactly their fault, cut them a break.) But the place is clean, the hairstylists are dedicated, and the cuts are good. I've lived in the Bay Area for five years and have gotten haircuts at every imaginable price point, and for me, this was the best. My hairstylist, Sarene, was fantastic and had years of experience-- she actually ran her own salon at one point. Give it a shot if you're local, chances are you'll be pleasantly surprised. So go. But when you go, be on the good side of humanity and include a tip. The men and women who work here are paying the same wildly unreasonable rent as the rest of us, and rely on that revenue as part of their pay. They accept credit, which makes it easier. read more

I can't find my receipt with their names on it, but I said I would write another review on them, and I shan't disappoint! Once again, my experience was FABULOUS. The care in safety, the cleanliness, and wonderful staff, and the enjoyable atmosphere are always a treat to come to when your hair needs a cut! These beauticians are wonderful, and I can't see myself going anywhere else! Highly recommended!!!!! :) read more

Wendy is the best cut specialist around I used to pay $$$ for cut and color it's been 6 months since I've had a cut today I found her at Great Clips, I paid 5.99 a special this Fri, Sat and Sunday she is incredible !!! pay the 5.99 , and leave a generous tip it's well worth it and you know it! read more

WORST HAIRCUT EVER the staff is just rushing to get the customer out of door. They try to do something under 5 minutes and do the shittiest job. They cannot even get a fade correct. I believe the staff is just training on customers. Great clips should hire better and more experienced staff. The staff here does not know what they are doing as they have a race against time to finish up haircut. The quality of haircut they do, you end up going to another barber fir fix the stupid mistakes these people did to your hair. PLEASE DO NOT GO HERE . read more

After going somewhere else for a hair cut I that I wasn't really liking I came over here to see if I can get it fix. Rick was the stylist that help me and he gave me layers and trimmed more of the dead dry hair off the ends. Wendy is the manager and she was so nice and funny. She made sure I was happy with my service. I more then extremely happy. There was another stylist their as well I think her name was Tina.. super friendly positive energy. I will be going back... drinks and music when things open up ya'll hear!!! read more

Avoid this location, especially Rosario! I regret bringing my daughter here for a haircut. She was mean, both verbally and physically. She pulled and tugged my daughter's hair aggressively and blamed her for not combing her hair and hanging tangles. Rosario didn't cut straight and kept cutting shorter and shorter to try to even things out. She also grabbed and repositioned my daughter's head aggressively and repeatedly. I was so close to ending the haircut early and just leaving but didn't want to cause a scene and scare my daughter more. When I spoke up about not cutting any shorter, she blamed my daughter for leaning her head. I felt my daughter was instinctively leaning away from pain and fright. I said my daughter is just three and this finally made another employee look up from his magazine. I was disappointed that he didn't do anything then and at the end complimented how nice looking the short haircut was. He was backing up his bullying co-worker. I couldn't wait to get out of this place. I've had great experiences at other Great Clips locations for myself and daughter. I just happened to be close to this one and stopped in and wish I never did. I feel scarred from witnessing this and hope it has no long-term effect on my daughter as it has for me. It's taken me a month to be able to write this review and it's bringing back bad feelings. Shame on you, Rosario. You're incompetent and a bully and you try to disguise it with a smile and candy. Disgusting. read more

WARNING..!! Unprofessional staff, I had an an older asian lady who was unprofessional & ruined my hair. When you pay 7.99 you get what you pay for. I asked lady to cut an inch off my hair & she cut 3inches, not to mention the rush job & how quick and sloppy she cut my hair. Don't go there total rip off, with plenty of Upsells to sell products. Even for a trim she couldn't even cut a straight line. read more

Fast, friendly, and amazing service! If you're looking for a decently priced haircut that's convenient, this is the place to be! Really appreciated the awesome customer experience I have had here and will definitely keep coming back. Especially love Wendy! She's funny, energetic, and always has colorful hair :] read more