Magnificent resale store! Joan has renovated old drug store into a fantastic venue!!!read more

Parents are deceased and dad is recent. We are trying to clean the house and interview estate…read morecompanies. I contacted Joan and made an appointment for her to come to the house. She was about 20 mins late, snobbish/snotty, and didn't even due a full walk through. She walked in and saw the living/dining room, family room and stopped at kitchen. Said it was not going to work as there is too much stuff and too much cleaning needs to happen. Was here for about 10 mins and left. Very unprofessional!

Great selection. From curated boutique style booths to fun dig for treasure flea market style…read morebooths. Whenever we go, everyone finds something. And it's always affordable.

First time walking in and the selection portion is excellent. I was able to find at least one item…read moreto purchase. It's the service at the desks though. The three employees working are super slow and type out to their hearts content. I've maybe been in line for 10+ minutes already. I wanted to have my fiancé try on rings and no one came to our aide when we rang the doorbell for assistance. Please at least train the employees faster or some vendor commission split THATS easier for them to calculate. "You guys have been in line for a while yeah?" Yes ma'am we have.

I attended virtually and they were very good. everything was well organized and the prices were…read morevery reasonable.

We have been to many estate sales, but the ones managed by Sonya are overpriced. There is an…read moreabundance of staff, which is fine, but when asked a question, they defer you to Sonya. We asked if they would consider a lower price than what was listed and we were told flatly no. It is unfortunate, because even though there were alot of potential buyers, everyone was walking out empty handed, due to their pricing and unwillingness to negotiate.

This place is HUGE and just full of antique treasures, large and small, including furniture (some…read moreplaces focus on smaller items only). Be prepared to take some time to walk around: there is a ton of stuff and you can really spend some time in here!

A very warm "WELCOME" upon our entering. There was so much to see! Also very attentive staff to…read moreopen up any of the cabinets to assist in this booths that required items to be locked up.

I found this place via Facebook. My sister, mom and i LOVE thrift store, Joanna Gaines refurbished…read moretype stuff, so we wanted to try it out. It's located downtown rockford, the do have street parking available, as well as some reserved spots to the left of the building. All the trinkets and furniture is from the rockford rescue mission thrift store and is refurbished by the Women's life Recovery program and some local 815 artists. The best part? 100% of the proceeds go to the Rockford Rescue Mission. The furniture that i saw today was SO nicely done, and honestly a fraction of the price of most places I've been in the area. There's picture frame, kitchen utensils, pillows, jewelry, baskets, something for everyone's taste and it's all hand remade! I LOVE the concept, the staff was SO friendly and eager to explain everything to us. They are currently working on a couple more tables and other furniture pieces i cannot wait to see what they put out next. If you love refurbished items and your not a DIY type person this is your place ! Check it out.

Wish we had this store closer to me! My friend and I tried a lot of items and I ended up with a…read moredress for $6! She found a cookbook in the housewares area for $1. We both liked how nicely curated and organized this shop was. There were several dressing rooms with a mirror inside and a larger mirror outside. Nice clerk. Would return when we're in town again!

Large collection of furniture, pictures, and housewares. Multiple tiny nooks to look around in…read more Unfortunately I did not find anything I needed or wanted. Would be nice if they had music and maybe an employee upfront.

I've been doing business with the beautiful staff at Thrifty Boutique for over 30 years. I love…read morethem- this is my go-to for my resale fun! Hands down, the best in town

This store is in two parts -- the clothing section has amazing selection and very fair to great…read moreprices on most. Great purses and bags and new shoes. A lot of scarves and undergarments and some ethnic wear. The other half of the store contains some furniture, quality pottery, interesting chatchkis and this and that. We shop here all the time.

I've always enjoyed supporting local businesses, but my experiences at Culture Shock were deeply…read moredisappointing, and I would advise others to avoid it. The owner, especially the gentleman with dreads, came across as insincere and unprofessional during both of my interactions. I brought in a crate of valuable hip hop records to sell, as I needed to cover a last-minute bill because I was the sole caregiver for my grandmother that had dementia, so her hospital bills were stacking up. I explained this to him, and I shouldn't have, but I didn't think he would take advantage of my situation. Despite showing the clear worth of my records--including a sealed original "Marshall Mathers LP" valued at over $200--the owner offered just $300 for over 50 albums of similar value. As a collector with over 20 years of experience, I knew this was a shockingly low offer. Needing the money and with other stores closed, I reluctantly accepted, but I felt completely ripped off. Later, the owner came to my home to view more records. He spent two hours carelessly disorganizing my collection, then made another unreasonably low offer. When I declined, he became aggressive, raising his voice and accusing me of wasting his time. His unprofessional conduct in my own home was appalling. I captured the entire incident on camera and seriously considered posting it, as his behavior crossed every line of respect and professionalism. Ultimately, he offered just $230. The next day, I sold the same records to Toad Hall for $1,400--over six times what Culture Shock had offered. This stark difference shows just how unfair their pricing is -- both buying and selling. While the owner's wife seemed polite, the owner (Skyler) behavior was entirely unacceptable. He clearly only values customers willing to accept unfair deals, and without his wife, I doubt this business would survive. After spending thousands of dollars here over the years, I can confidently say I will never return. If you value fair treatment and professionalism, take your business elsewhere. Toad Hall treated both me and my records with care and offered fair prices and they sell for reasonable prices as well and have a much better collection -- something I did not experience at Culture Shock.

Was in Rockford and found this great record store.The staff at Culture Shock was very helpful and…read moreknowledgeable. They offer new and used records. They also carry unique Rockford items, if you are looking for a special gift for someone.

This location is a joke. It's obviously a franchise.. Very unprofessional…read more You're associates are always standing behind the counter and texting, rather than paying attention to the customers. Goes back to the saying Who's minding the store!

I brought in 6 men's button-up shirts back in the fall (could've been August or October), that…read moreranged from brands AE to H&M, to sell. When I came back to collect, none of them were bought. These shirts were near perfect and still had the thingy on them from the cleaners. This weekend, my daughter and I went there to shop since they have their 75% off sale going. As I was browsing, I noticed that they had a HANES UNDERSHIRT FOR SALE THAT CAME OUT OF A 6-PACK FROM WALMART FOR $8.99! How does my AE button-up shirt not make the cut but they buy a plain white under shirt from a multi-pack?! They also had CROC PLATFORM SHOES!!! Wtf am I doing wrong?! This place is becoming a joke, I think I'd rather deal with all the lowballers on Facebook marketplace. I've heard from multiple people that these young ladies don't know how to select stuff to buy. One friend brought in multiple items from Charlotte Russe that still had tags on that they refused to buy. I just don't get it.