1st time here, referred by family to come here to get my rain boots. But they don't have hunters. I…read moretried on the one they have, not bad. But i decided to check for hunter boots first before i come back. They also sell a lot of gardening stuff, price is quite competitive.

Delt with a Victoria in store recently and she was very rude to not only me, the customer, but also…read morethe other employees at the store. The employees under her seemed scared of her...very suspicious and i wonder if this behavior is not only accepted but also normalized within the Florence store. I will not be returning, and will take my business to a local competitor...

Logan was excellent and made sure to notice me needing assistance with finding and locating the…read moreitems needed for the project I was working on. Best experience ever!!

DO NOT BUY APPLIANCES FROM HOME DEPO!! After having our refrigerator delivered to us, we went into…read morethe store to let them know that the refrigerator that was delivered to us wasn't working. The freezer was not staying cold, we kept a cup in there to make sure and it was liquid and was not making ice cubes. Our meat and other items were unthawed. Customer service gave me a phone number to call so I left the store and called. They sent home depo workers back out and they looked at it and said it could not be fixed, they said they would let their bosses know and tell them about all our food that was bad due to the freezer not working and someone would be in touch to schedule the new delivery with a new refrigerator. I received a call a few hours later, saying I would need to call a new phone number, and they would be the ones to schedule the new delivery and that the guys that stopped out to look at the refrigerator said it was not fixable. I got off the phone and called the new phone number. I said Hi, I'm calling to get on your schedule for the new refrigerator to be delivered and the old one removed, the lady gone on telling that they've never been to my house before and was EXTREAMLY RUDE. I kept saying yes, someone was just out and said it could not be fixed that they would send me a new one. Finally she tells me she's with LG and that they were to come and not home depo. So after waiting for home depo to come out I should of been having LG out BUT WAS NEVER TOLD THIS. LG has cancelled on me now multiple times and still hasn't came out to my house and the manager and who ever I've been emailing has now ignored me and not helped me at all. The manager told me he would get back to me on seeing if I could just return the refigerator and get me a small garage replacement so I could have something to keep items in my freezer. Hours later I get a call from someone else saying LG still needed to come look at it to show her proof the LG cancelled on me and that's the last I've heard from them. Tomorrrow will be a full month since the refigerator was delivered and I still haven't got a new one and all my groceries that was in there are still bad and I still can't use the freezer.

Just had some stone work done at our house and Tate supplied the materials and the workers…read more Couldn't be happier with the finished product. The materials were reasonable and looked great. Jeff gave me a great estimate for the work and he and Vern worked here for for 4 days. They were courteous and helpful and efficient and a gazillion more wonderful adjectives. They got to my work about 2 weeks before we expected them to show up and that was lovely. The work was done quickly and extremely efficiently. I'm kind of wondering now why it took me so long to make this decision because the work they did is just gorgeous. We've used Tate before for a fireplace project several years ago and were extremely satisfied with that as well so can't say enough about the company or the workers.

Tate Building Supply has always served me well with my home building/outdoor needs. They've…read moreprovided fireplaces, bricks, stone and recently rebar cut to the lengths I needed ready when I got there for pickup and they had better pricing than the big box hardware stores. Definitely recommend them for your building supplies.

After posting my review on Yelp several days ago, they called me an offer a free sharpening of my…read morechainsaw and made an apology that my chain saw either was not sharpened properly or not sharpened at all. Saw works great now. They even gave me a gift card because of the terrible experience that I had with my saw not being sharpened. The problem has been taken care of and I have finally gotten the service that I have previously paid for. Since Great Lakes Ace had taken care of my problem this morning, the previous 1 star rating has now become 5 stars. I will now continue to shop at Great Lakes Ace. Yours truly, Bernard J. Sandman 743 Johns Hill Road Wilder, Kentucky 41076-1420 859-982-4855

Update: Steve, Holly, and Dallas were terrific. They didn't…read moremake the problem, but they solved it. They provided great communication, and went the (literal) extra mile to get a grill from another store, assemble it, and drop it off to my dad a day early. In a time when every business is struggling to find help, this store rallied and proved their commitment. Thank you! Original: Unbelievable. I ordered a grill to be delivered assembled to my father on Father's Day. Two days before Father's Day, I received an email that says, "hey, we are sorry, but your order is canceled." When I called the one 800 number for customer service, the response was, "Yes, it is canceled. And we cannot reactivate a canceled order. Is there anything else I can do for you?"

This store is absolutely terrible! There is NO customer service, the manager is sitting in the…read moreback with his door open looking at customers without reacting to anything. They let you stand and wait at the customer service desk for ever and when they finally react, they act like you bother them. Nobody offers any assistance and when you ask, they do not know where any items are and have no idea about their inventory. Don't go there !!!!

I did it here. All over the place. Efficiently. The doin was good because the way I did it was so…read moregood

If you want to schedule repairs good luck. They never available nor do they call backread more

It has gone out of business!! Might be hard to get in the doors!! Drive by and find the windows…read morecovered!!

Harbor Freight came in clutch for me. I needed two new tires for a trailer that was currently left…read moreat a gas station. Multiple employees were able to help me and pull inventory from the back in order to get what I needed to get me on my way. The tires were a good value and price as I hit the highway immediately after with no issue.

Called Store to check on stock of specific Item. Employee answers and I ask about stock. Employee…read moresays she hasn't any clue if it is there (kinda the point of calling them to find out right?). I ask again for her to check. Puts me on hold. She comes back and says they're closed and to call back tomorrow. I then ask her since shes answered the phone and has me on if she could check stock for me and she put me on hold for the 2nd time.Female manager picks up and tells me they're closed and to call back tomorrow. I ask again since they have clearly picked up and have me on the phone could she just tell me if the specific item is in stock, to which she says shes doing paperwork and cant be bothered with my request and hangs up on me. Horrible people working at this location. Will not be shopping here anymore.