The customer service is always great here!! They close late, always pick up their phone, and their…read moreselection is huge. The associate even told me to call if I need them to stay open a little longer. This smoke shop is more taxed compared to their competitors but their hours are great. Can't complain

The guy with glasses has no manners and is talking super loud on his phone while customers are…read moreinside the shop. I was asking for a vape flavor and he said "if you buy 2, I will give you $60 for both" I told him other shops charge 2 for $40 and he yelled at me saying "I'm not going to argue with you, you can buy it there" I'm glad I didn't buy it there

The Vape Cafe has been a home for me for so long now. The staff members who work there Christian,…read moreAdrian, and Judiel always helps me out whenever I have something wrong or a question. They provide the best selection of E-Juice, Vape Hardware, and CBD products!!! Great environment, Beer, Pool Table, and TV's all around the shop for your entertainment needs! Regularly coming to the shop, I never get tired of hanging out with the employees and other regulars. So on your next visit, I guarantee you, you won't be bored. Other than that, Best Vape Shop in San Jose hands down! Thanks guys!!!

Service was okay. Not willing to give any discount when buying multiple vapes. Big selection. Value…read moreis just okay, have gotten items cheaper at other smoke shops.

Great smoke shop!! always has the best prices and a variety of different products and customer…read moreservice is great as well Hope this helps.

Thanks to Kyle for helping me find the perfect tobacco piece. Great customer service and friendly…read more Definitely coming back. They got good prices and cool pieces.

Thank you for your honesty, the gentleman working is straight forward and gives good…read morerecommendations!

Clean and organized shop. Service is always friendly and staff is knowledge. Always great customer…read moreservice here!

I dropped by here because I was in the area, and Doule (I am terribly sorry if I've written this…read moreincorrectly) was extremely amicable and knowledge. I just needed a better quality grinder, and they assisted me and offered a variety of selection. I'm super appreciative of their kindness--super chill. Go here y'all. Great prices, too.

Hey so I came in Sept 6th 26 around 10pm., M first time getting a Vape, asked the young employee…read morefor help with the for beginners and which one does he suggest , also told him my friend suggested foger and geek bar, ended up getting foger got home , it was just to much for me , looked at the box and its 5%. I just wish he would have gave me 2% since he knew I was a beginner. :( can I come back and exchange for 2% or something with a lower percentage ? Also are you still offering the 15-30% discount for first timers ?

Best smoke shop in town and The lowest price in the town best customer service they have everythingread more

I want to start this review by saying I started coming to this smoke shop because my dad has been…read morecoming here for a while. My experience has been great so far up until today. I purchased 2 vapes yesterday, 6/21 and one of the ones I bought stopped working after I used it for about 10 or so hits. I figured it's quite common since these things do break from time to time. I came back looking to exchange for a new one, since it stopped working not due to my negligence but faulty equipment. And the brand of device I was trying to exchange has a clear tank on it so you can see how much e liquid is left. Like I said, I used it for about 10 or so hits so it's literally full. The worker told me that since I used it, I can't exchange it because it's my fault it broke. He reiterated the fact that these devices, or this particular brand "doesn't break". He asked me questions like, "did you drop it" or "what did you do". So he let me know he'd give me a discount if I wanted another one. Keep in mind, I've been coming here every week and spending $50-100 every visit for the better part of 6 or so months. My dad comes here every week and spends the same. I figure since I am a customer who comes so frequently and spends close to $200 a month here, they would accommodate a replacement for me. Instead, he smirked in my face as if I were lying to him about the device breaking. This place didn't just lose 1 loyal customer, but multiple due to this instance. I could easily afford another pod/vape, but the customer service was unacceptable. Below you'll find a picture of the device I have for reference, the pod pictured is an old one but just wanted to give reference as to what I'm talking about. Safe to say, we will never be coming back here. Many other places you can choose from.

IRIS is great. She always helps me with a deal on the Arizonas. I appreciate how Iris has a great…read moreselection of good valuable products. This is my go to for smoke shop essentials! Thank you IRIS for your customer service and professionalism!

Horrible service usually an Indian guy working is very helpful and giving me great suggestions and…read moremaking conversation with me always instead a lady with short hair was very short with me and when I asked for recommendations she was no help whatsoever I didn't even want to get what I usually come for because she made my experience horrible. I'll only come for him never her again. Whoever's in charge should consider who they hire that represents them as a company.

Been coming here for years. Jamal is super knowledgeable and helped me find the perfect setup for…read moremy needs. They have a great selection of vapes, juices, and accessories at reasonable prices. The shop itself is clean, well-organized, and has a welcoming atmosphere. Whether you're a beginner or an experienced vaper, this is the place to go. I'll definitely be coming back--highly recommend!

I've been coming to this place regularly for CBD gummies. They have a pretty wide selection and…read moreusually have what I'm looking for in stock. I was in there the other day and figured I'd try a new product vs the one I usually get just to try and see how it works. I figured if I dont like it then no biggie, I can just go back to what I usually get. The clerk turned me on to some CBD sour gummy worms in a jar for $35. Which is not bad for a 2 week supply. The gummy worms turned out to hard and stale, which wasn't cool. Because I had already opened and ate a few, I knew I wasn't going to get a refund or exchange. I noticed the lables on the jar didnt have a MFG/PKG date or an expiration/best by date. When I go to legit dispencary, they have dates on their products. Maybe this place should think about doing that. Other than that incident, this place is solid.