Best smoke shop in town and The lowest price in the town best customer service they have everything

I want to start this review by saying I started coming to this smoke shop because my dad has been coming here for a while. My experience has been great so far up until today. I purchased 2 vapes yesterday, 6/21 and one of the ones I bought stopped working after I used it for about 10 or so hits. I figured it's quite common since these things do break from time to time. I came back looking to exchange for a new one, since it stopped working not due to my negligence but faulty equipment. And the brand of device I was trying to exchange has a clear tank on it so you can see how much e liquid is left. Like I said, I used it for about 10 or so hits so it's literally full. The worker told me that since I used it, I can't exchange it because it's my fault it broke. He reiterated the fact that these devices, or this particular brand "doesn't break". He asked me questions like, "did you drop it" or "what did you do". So he let me know he'd give me a discount if I wanted another one. Keep in mind, I've been coming here every week and spending $50-100 every visit for the better part of 6 or so months. My dad comes here every week and spends the same. I figure since I am a customer who comes so frequently and spends close to $200 a month here, they would accommodate a replacement for me. Instead, he smirked in my face as if I were lying to him about the device breaking. This place didn't just lose 1 loyal customer, but multiple due to this instance. I could easily afford another pod/vape, but the customer service was unacceptable. Below you'll find a picture of the device I have for reference, the pod pictured is an old one but just wanted to give reference as to what I'm talking about. Safe to say, we will never be coming back here. Many other places you can choose from. read more

Smoke Shop Blvd - Foger pod - Vape Shops Near Me - San Jose, California

best place !!! Highly recommend this shop out of all the other ones in the area. Big selection

best shop .. best price.. best service The best smoke shop in San Jose You can find everything you need at all times I strongly advise you to go to this wonderful store read more

Smoke Shop Blvd - Vape Shops Near Me - San Jose, California

Rip off!!! came in here to buy the Orion refillable pods. We've bought these previously at other vape shops for $10-$15 for 2 pods. The box for two said it was $9.99. But when they rang us up they said it was $20... they said it's $9.99 for 1 and if you buy 2 it's $20... seemed a bit shady - the guy did offer to not charge us tax ... but very deceiving when the box says $9.99. read more

Smoke Shop Blvd - Vape Shops Near Me - San Jose, California

The guy working was super helpful. Answered all my questions. The best part is, this shop is right around the corner from me.

They got a lot of fake puff bars. They get super defensive when you ask them about it. A few times I came for exchanges and the guy made me prove it by hitting a brand new one. When I open a brand new one and showed him hard I have to inhale for a small puff he pulled if out of my hands and threw it in the trash. Told me I had to try a different brand. "IF YOU TRY ANOTHER ONE WHAT IF ITS BAD. WE LOSE MONEY." Yet he kept the fakes on the shelf. When I told him the brand he suggested to get is 3 dollars cheaper than what I paid, he looked away, said ok ok and gave me 2 dollars lol. read more

Smoke Shop Blvd - Their puff bars fail authentication - Vape Shops Near Me - San Jose, California

No in San Jose what is the best smoke shop in San Jose best customer service I know the owner for a long time They treat you like a family good price good customer service what do you need read more

ZERO Stars! Worst place ever! This place sells used & defective products. Don't waste your time or your money here. Beware STAY AWAY! read more

Got exactly what I needed the customer service was great. They were all really nice in there they got hella shit in there I stay going to here. read more

This shop always seemed sketchy.. bought a few puff bar vapes last night and when I got home, one of them was super hard to hit fresh out the box. I brought it back the next day n the guy at the shop said "sorry, no guarantee. Company fault" and REFUSED to help me in any way possible. What a fucken prick, I mean no customer service or any type of resolution to selling a faulty product. I know its only a 10 dollar value but its all principal and how you handle you business... this place would get 0 stars from me if it was an option.. read more

I had been coming here a lot and thought it was great, until a few days ago when I purchased a Puff Bar Flow for about $25. I didn't realize the packaging was already ripped off and I started to hit it only to realize that it was completely empty and dead (and yes, the intake was wide open so it should have worked). I'm disgusted at the fact that I put my mouth on it where someone else might've used it... never shopping here again. read more

********************** 1555 ***************** I came in to get some supplies, I found this Smoke Shop on Yelp. Yelp didn't disappointed me. A young handsome guy greeted me nicely, then a pretty woman helped me. They are young and seem to enjoy what they do here. The shop is small but clean, organized, and colorful. I love all the blow glass smoke pipes, beautiful artworks... Almost reminded me of an adult shop in Santa Cruz haha!!! Almost got excited for a bit there LOL. So if you are looking for smoke supplies, check them out, good people here! read more

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If you get a puff bar from here make sure to verify it on the site before you leave. I bought 2 clear puffs and one of them was fake. read more

Smoke Shop Blvd - I bought both of these puff bars from this shop Right is fake - Vape Shops Near Me - San Jose, California

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I could not find this place using the address in the Yelp. It is in some bushes of the side of the road according to the GPS. I had to give up unfortunately. read more

We live right up McLaughlin and my husband loves to come to this smoke shop for all his vaping needs. He recently tried a few different flavors and was absolutely in love. He walked in, needed a new pen since his from Platinum vapes broke. :( The service is good, they do their best to assist you in making decisions, there is a lot to look at so it can be overwhelming but they are helpful. not to mention he loves his new pen and it was cheaper than his first. Its lasted him more than 6 months, unlike the first. We will definitely make this our go-to for our vaping needs. :) read more

Small, moderately stocked smoke shop. Purchased a glass pipe for $80 and had the most indifferent help possible. They did not really deserve the sale, but I was pressed for time to replace a broken pipe. Go somewhere that appreciates your business. read more

Got a malfunctioned vape. Came back and they instantly give me a new one. My 3rd time coming here, and they always make sure to set up my vape and juice it (with their juice) before I leave. read more

Smoke Shop Blvd - Vape Shops Near Me - San Jose, California

These guys that run the place are awesome, very honest. Will be back forsure! They have great prices on everything and also a great selection. read more

Nice place with a lot to choose from! The prices aren't half bad either; will probably be coming back for more pieces

Bought 2 puff plus cool mint. After opening both, noticed taste was off and wrapper was a darker shade of green. Verified code online and both came back fake. DO NOT BUY PUFF PRODUCTS AT THIS LOCATION. read more

Without a doubt, the best smoke shop in all of SJ. The store is perfectly organized with a ginormous variety of your smoking needs. From papers, to pipes, and bongs, Smoke Shop Blvd offers you top dollar products at an affordable price. Customer service at Smoke Shop Blvd is 2nd to none. I truly recommend all smokers to go to Smoke Shop Blvd. read more

I must say I'm not sure how long they've been there but I managed to pass there ob my way to work and have noticed it for a couple of weeks before I decided to kill some time and take a look. I'm sure glad I did, they are so very friendly, knowledgeable, and unfortunately in a poor location. The traffic sucks on this side of town. read more

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They sold me a defective vape pen, when I took it back they would not refund or exchange the pen. So now I've spent $40 on a piece of crap pen that DOES NOT WORK and I've had to buy another one elsewhere (which was $30... $10 cheaper for the EXACT same pen). I hate this smoke shop, they are a rip off and they refuse to back up their products. I'll never return here again and if I can save someone else from being ripped off and overpaying for something (and then receiving poor customer service after the fact) it won't fix it for me but at least someone else won't have to deal with it. read more

Friendly and knowledgeable staff is always a good thing, and they've got that here. The place is clean and well presented. This is more of a vape+glassware+accessories kind of place, I went in for just some regular cigarettes, and while they had them, they don't sell cartons. Not their fault, it's not their primary target market, and it's a small shop so they've got to control supply by demand. Got some pretty nice incense in there as an impulse buy, though, and it's so cheap there I can see myself returning here to stock up on that. read more

Favorite smoke shop in San Jose! Don't underestimate this little shop, it is one of the best when it comes to tobacco, glassware, and vaping. Not to mention the outstanding customer service. I usually get helped by Mary or Bria and they are the best in terms of being patient and just helpful in general. I have stopped trying to experiment with other head shops, Smoke Blvd does not disappoint. read more

Great shop. Chill employees. Very good prices. The place to go every time. They are very helpful in helping you with whatever you need. Also very clear and beautiful looking display which will let you get what you want in seconds read more

The seller is really rude. I brought my $2000 st dupont lighter in to ask them for the refill. They said they have it. They put some kind of gas in and i told them it need the adapter. They are rude and tell me to pay the butan gas. They are really rude. read more

This is my favorite smoke shop in San Jose. They're always super friendly and helpful, whether it's setting up your vape or helping you pick out a pipe. They have great prices and are willing to work with you to get you what you want. I used to hate coming here in the past when they had different workers, but once my brothers from Jordan started working there the customer service has gone way up. These guys know how to treat a customer. Thanks guys! read more

Ricky helped me and it was the best service Ive ever had at a smoke shop. He was knowledgeable and friendly and made sure that I got everything I needed. He made sure my torch was filled with the right amount of butane and not air and showed me step by step how to use my new nectar collector. HIGHLY RECOMMEND!! read more

Need to quit smoking cigs, vaping might help but don't know anything about it. Great shop that knows their stuff and very cool helpful especially guy name Mohammed. Discounts and lots of toys to choose from. I will come back here read more

awesome customer service! gave me multiple discounts & free items my first time coming in! I will definitely be coming back :)

I would definitely give this place a try. The workers are so chill and they got some pretty good deals. I recommend this place if you guys are tryna cop some stuff read more

A wonderful place that has a cool stuff and staff. The shop has a wide collection of glass, vaporizers and juices with resonable prices and cool discounts. The customer service is cool, as well. I do recommend this place read more

I go here for vape juice. They have a limited selection. But the workers are always helpful and friendly. Great recommendations for the flavors that they do have. Great options for smoking apparatuses and other smokers needs. And conveniently located next to 101 and pretty close to my house too. read more

Wow this place is incredible. The workers here are very chill outgoing. They got everything you need to smoke in it from. They are hella helpful and easy to talk to. This is my go to spot now! read more

worst smoke shop ever the boy looking girl that works there is very rude and rushed me also two days later my card was charged by them never again will i go back huge disappointment read more

Unfortunately, this is the kind of place that raises the cost of their product $6 when their supplier raises the cost by $1.50. Pretty shameless. read more

I have shopped here a few times and always had a good experience. Customer service by the staff has always been pleasant whenever I've gone. I've recommended this location to others. Currently in need of a new piece so I'll be stopping by soon! read more

Came in about 30 minutes before they close. I knew nothing about vapes and oils or anything. I was going to get a disposable one but when they asked if I had a cartridge, I said no and they pointed me out to a better deal of getting an e cig basically. Fast, friendly, and he showed me/filled the oil in me and showed me how to use it. In and out in less and ten minutes and they were super friendly and patient. read more