IRIS is great. She always helps me with a deal on the Arizonas. I appreciate how Iris has a great selection of good valuable products. This is my go to for smoke shop essentials! Thank you IRIS for your customer service and professionalism! read more

Horrible service usually an Indian guy working is very helpful and giving me great suggestions and making conversation with me always instead a lady with short hair was very short with me and when I asked for recommendations she was no help whatsoever I didn't even want to get what I usually come for because she made my experience horrible. I'll only come for him never her again. Whoever's in charge should consider who they hire that represents them as a company. read more

Garbage customer service. Asked about selection and response was to check google. Don't waste your time here if you need help

Awesome service, lady at the front is always super nice and even helped me out when I had trouble with a product.

Never going back there again the lady behind the counter was extremely rude and impatient, then wouldn't give me anything because my license was expired. 0/5 stars read more

Don't waste your time coming here! One of my biggest pet peeves is when a business doesn't keep to their posted hours. I drove all the way here expecting them to be open, as posted, over 20 min before closing. As I was walking up, the person working was locking the door; again, they were supposed to be open for another 20+ min. Even after I knocked 3 separate times, they did not open the door. I could literally see them inside LOL what a joke. It blows my mind that some people can run a business like this! Don't even bother coming here - save your money for a different shop that respects its customers. read more

The cashier here is extreme rude and made me not want to spend any money here at all, just sitting on their phone the whole time pointing at the cases not even trying to be helpful! I'll take my money elsewhere wheee I'm respected read more

Vape N Smoke - She said her name is Mariah Carey LOL - Tobacco Shops Near Me - Milpitas, California

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A cute little smoke shop hidden in a shopping center in Milpitas. I stop in about once a week love chatting with the workers. They carry beautiful pieces of glass. All kinds of other stuff. Check em out read more

Great selection of vape fluids, cigars, cigarettes, cloves, papers, and accessories. I miss the older lady that ran the prior shop here, the epitome of customer service and good humor, even through her broken English. The New shop is nice and clean. Iris is always courteous and helpful, and no problem with English or Spanish. Good prices on most items. They really need to open and close the posted hours, and need a proper return sign when they leave during operating hours. read more

This place always has a great selection and what I love the most about this place is that it's Lowkey. It's in the middle of a busy plaza so parking can be kinda difficult especially during the dinner rushes but if you can find parking there's little to no wait. That's also because the clerk is pretty fast at getting items since everything is clean and organized. read more

The young guy here sells fake products. The flum vape I purchased wasn't verifiable. And the print wore off from being taken out of my pocket multiple times. He was also very rude. I would not recommend purchasing products from here and risking your health.(update so a day after this review I had the vape sitting in my office when suddenly it started firing on its own and I failed to notice until about 20minutes passed and it leaked juice everywhere not only is this dangerous but very irresponsible I added photos of the vape firing by itself) read more

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Would not recommend this place. Bought Puffbars and found out they were counterfeit as per the puff bar websites verification. Went in and asked for a refund but was denied. 2 stars cause they did have a sign that said no refunds - otherwise 1 star for having fake puff bars. read more

Vape N Smoke - Left side shows counterfeit tags. Right shows legitimate tag. - Tobacco Shops Near Me - Milpitas, California

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Easily the best Smoke Shop I've been to this year. Iris is really cool, down to earth and took care of me. Huge selection of bongs, lighters, etc. But what caught my eye are the 3-D posters and Weed trays I had to pick some up. If you go here do not buy the 3-D posters, those are MINE!!! read more

Stopped by Vape N Smoke the past couple of days in the search of new supplies. Each time, I was warmly greeted by the cashier (didn't catch their name) and was offered help in my search right away! Upon purchasing my item, the cashier packaged it in some bubble wrap to prevent it from being damaged on the way home. Super helpful! Beyond the great customer service, their selection of products is amazing! So many different options for different folks out there at very low/reasonable prices. The cashier even threw in some extra free goodies. Make sure to stop by Vape N Smoke for all your needs! read more

I'm not a smoker...well that's not entirely true. I've been known to dabble in cig or apparently 10 when I've been severely inebriated...or so I've been told, can't say I recall any of it. (Self depreciating humor). Sooo...I don't have any real reason to stop by this retail establishment, save for the fact they sell Lotto tickets. Early retirement sounds good...so does a secure financial future...just saying! I frequent the Calaveras shopping center very often, but never stepped in here until today. Not a big store by any means, it actually a bit cozy. Well, lit clean and doesn't stink like smoke. It was also a lot busier than I thought, at least 5 people went in and out during the short time I stepped in. The gal behind the counter was friendly and polite. I'm afraid I can't provide much more input on pricing or selection. Although to my unfamiliar eye Vape N Smoke looks like they have a fairly healthy selection of pipes, tobacco products, Cigars and other thing I am not familiar with. read more

The Man who was al 12:40 in the Store he try me like shit i don know why indI ask him why he was soo mean to me and he told me ((im the owner go and put your rebiow on help I told him yeaa( ....I Was gonna call the police .... read more

Great Service! This is the spot to get everything you need in a sesh! Iris is always a big help when ever we go in ! I love this spot & I'm always coming back! read more

Vape N Smoke - Tobacco Shops Near Me - Milpitas, California

**READ BEFORE BUY** I just purchased puff bars from this shop and they are fake! I checked on the puff website "not authentic". This is a public health hazard. I purchased on 10/31/2020 here is the photos of the puff bars if you want to check their authenticity yourself. The shop owner refused to give me a refund despite their counterfeit products. read more

Vape N Smoke - COUNTERFEIT PUFF BARS SOLD AT VAPE N SMOKE - Tobacco Shops Near Me - Milpitas, California

Staff is very friendly and prices are very reasonable. Manager was also very nice !!! 10/10 recommended

I would have given 0 star to this fucking worst guy I met in the store , he judge the costumer and he is the worst sales person I have seen in my lifetime , I I don't recommend this store to anyone , i just asked how much each item he said no I can't give the product to you , you can leave the store .. I have traveled 15 miles to this MF store ... You gonna see more than 10 1 star review MR.Mf Fuck off man .. read more

Iris Is always helpful and in good spirits which makes coming A no brainer. The shop does have great selections I'm probably better pricing than most read more

This is my go to smoke shop in Milpitas, Iris working there is super kind and accommodating, came in to buy a down stem and they didn't have the right size (so she said come back in a few days and call before so i wouldn't waste gas checking if they had it which was really considerate of her) and since she was so nice i just bought a shorter down stem than i was supposed to to support (she did the best to find a replacement with what they had in stock), the variety of products they offer on a sidenote is insane along with any choice of rolling paper brand you can think of, and whatever accessories you need it's probably there. read more

Had to change shops because San Jose is a fucked up city. They have what I need, A Sourin Air Pod pro tank and decent vape juice. Pretty good selection of NIC juice. Only complaint is the lady working there is NOT NICE, NOT FRIENDLY. She seems like I'm bothering her when asking questions or when I'm picking out juice, Until I find another shop that has what I need, I'll unfortunately have to keep supporting this shop. Believe me, if another shop had what I need, this place wouldn't get another penny from me. read more

Wanted to leave a review for the lady(I'm sorry I forgot your name) at the shop. She really helped me out with the questions I had asked and recommended a lot of helpful supplies I needed. Thank you again would really recommend this place!! read more

Would recommend to stay away from here as they have pricey and fake hyppe puff bars. I thought it was just me at first but this is ridiculous. I threw it out right as i tried my $23 p.o.s. No refunds too... read more

Every f'ing time I come to this place it's closed even though it's suppose to be open. EVERYTIME! If it is owner ran than she needs to get some employees to take over when she's taking a shit or getting her hair done. Never coming here again. Always waste of my time and gas. read more

Needed Butane for my Cigar! Everywhere is out! Except here! Fast service, no non-sense 3 sizes to fit any needs! Strongly recommended

My new Vape shop. It's closer to me, and thank heaven run by the owner instead of some 20-something with an attitude which is the main reason I sought out a new shop. I've been vaping for years, now and I know a lot about it, so I might ask a complicated question based on what I've read, and my experience. If you don't know, it's okay to say so, and offer what you do know to try and help me, but don't try and bull$#^@ me, like I started vaping last week. Iris is straight up honest, and remembers her customers, and what they bought previously, with no air of conceit like I started to get at Vape One in Milpitas, once the owner started making money and hired a bunch of kids. I prefer spending my money with down to earth people who, without even trying, build a little community around their shops by being friendly and knowledgeable, and can participate in conversation in person, (a quality our youth seems to find awkward) and offer an upbeat "hello!" even on a bad day. Yes, the store is on the small side, and in my car I passed it up twice, but it's packed with selections from floor to ceiling, so I'm never left wanting. Close to Grocery outlet so it's in my orbit, and I love spending local, so I'm actually somewhat happy when I'm out of juice! read more

Tried to go around 10:30 am (place opens at 10) but the door was locked even though the open sign was lit up, no one was visible in the store, and there was a dog inside at the door barking. I stood there for 10 minutes waiting someone to come to the front, with the dog barking at me almost the entire time, but no one ever came. Don't waste your time here, just go somewhere else. Really cute dog though. read more

I'm here right now at 3pm, and the door is locked with the "open" sign flashing. Last time I came here a couple weeks ago was the same thing. I used to come all the time but now there's never anyone there!! read more

This guy is straight rude. Never coming back enough said. Go to a real vape shop, Stayvaped, ecig, platinum, support real businesses that actually want your business. read more

Was in town for business and had never come to this shop before. Alex was extremely friendly and more importantly, he took the time to recommend and discuss the different products in the store. I came in with a selection in mind and walked out with his recommendation instead. I am much happier with his recommendation. Thank you, Alex. I highly recommend Vape N Smoke. read more

Came here again today. Once again, doors are locked during business hours and nobody is inside except a barking dog. Wtf kind of business are you running where you can't even keep the store open during business hours?! read more

Yo mans sold me some janky vapes. I'm very disappointed they ran out of puffs after like 20 hits. Fake ass bang bars.

Female employee was no help. Had no mask when I entered and treated me like I was some homeless person looking for a handout. Being over priced with goood service is one thing to have shitty employees and over priced is another read more

Store is always close when you try and come there. Girl leaves to grab food for an hour or coffee in the morning right after she opens the store. It's called DoorDash. You are working. Stay at your job. Also all the product is fake and counterfeit. Avoid this place. I have vapes constantly misfire or leak. read more

Awesome customer service, the girl that worked there is great. She helped me out and got my cartridge to work. Defenitly recommend this place to anyone. Will come here more often! Great variety too!! read more

Came in for vibes pre-rolls, given advice on which on to buy(hemp) as I did not know what would be best. She wears nice sandals, like woah.

Thanks Iris for your service. Originally ordered vape juice & realized after the size accommodation was not what I expected. Understanding they cannot take previously purchased product, or issue refunds, Iris threw in a free set of juice. Excellent product too! read more

Went in there for the first time and let me tell you was I happy I chose this place! Great staff and awesome pieces! But the best part is the deal they broke me off! They have an awesome selection of glass with great variety! Plenty different styles and variety to meet everyones needs! But like I mentioned before, the prices are the best part! They gave me an awesome deal on two different pieces and a bowl! Overall my go to place when im near the area! Definitely go check them out! And ask for Iris, shes super cool! read more

Vape N Smoke - Tobacco Shops Near Me - Milpitas, California