Dr. James Bath has been my PCP for 10 yrs. He is the best physician I have ever had for family…read morecare. He listens to you and shows great care and compassion. I just saw him in his new office with Partners Healthcare on Main Street in Medford, MA. The staff are wonderful from the reception area to the clinical areas. Dr. Bath was very attentive and concerned about my questions. He answered each and every question and then proceeded with a thorough examination. Anyone who is looking for a family practice physician should give him a try. They won't be sorry. He is fantastic.... Nancy G. Medford, MA

I've been a patient of Dr. Bath's for maybe 5-6 years now and have been very happy with him. I last…read moresaw him for a physical around January and even just at that appointment he was in the room way longer than I expected considering how busy docs are and how insurance pays them per time and procedure. He has always listened well and provided the best care possible. I always feel like it is a two way discussion and am sad he's leaving the office on Broadway. I have also seen Dr. LeAnne Lee and Dr. Parra Tomkins and one other doc years ago when Dr. Bath was not available same-day, and they were great, so I'm undecided whether I'll try to follow Dr. Bath to his next location or switch insurance to stay at the same location and become a patient of Dr. Tomkins, who I most recently saw. Tbh, I think Yelp is really only good for restaurant reviews, but when I googled his name tonight and saw a low rating it didn't jive with my experience at all, so I thought I'd balance it out and share my thoughts.

I consider myself so lucky to have Dr. Goldman as my PCP. The entire staff at NWH at Colpitts is…read morewonderful, caring and concerned. They work together as a team, which is something you don't see very often. I have been going there for quite a while, and everyone there, at one point or another, has gone above and beyond to help me. Vicky, Dr. Goldman's assistant, is marvelous. She is always so pleasant and personable. Recently, I discovered that it was she who took it upon herself to write what must have been a master crafted PA in order to obtain Lidoderm Patches for me. I have been trying to obtain them via insurance for over a year. Three doctors have tried, as well. These patches are the one thing that cures my pain. I had resorted to buying them from Canada for close to $200. One day, I got a letter in the mail stating my appeal had been approved. Now, a month's supply is under $5. Dr. Goldman is a stellar doctor, who takes time to listen and offer knowledgeable, compassionate feedback. I've never felt rushed out his office. He's sincerely concerned and has been there for me during recent health crises, which I will never forget. He's also funny, witty and sharp. His calming demeanor has made me feel at ease. I don't normally call health providers, but have called Dr. Goldman. I feel comfortable with him, and know he's not going to balk at my concern(s). He really wants to help, and it shows. Excellent staff; I just can't say enough good things about you. Thanks!

Excellent care. I waited over a year for someone in this practice to start accepting new patients…read more Let me just tell you it was worth the wait. Dr Goldman is patient, curtious and knowledgable. I never feel like they are rushing through my apts (I've also seen one of the PAs here). Been here for both annual exams and sick visits and have been happy with the outcome The office runs pretty much on time. The front desk is nice. On site phlebotomy a plus. Exam rooms are either freezing or over-heated. Way to go NWPC!

I have been a patient of dr Ross for over 12 years now . About ten years ago I started to feel…read moretired and was sweating in work which would have been fine but it was thanksgiving week in November. I tried making it thru the day but by 2 pm I could not do it anymore the fatigue was too much . So I called Michelle at dr Ross office and asked if she could squeeze me in and she said ok come at 3 pm .So I left work When I got there he checked my blood pressure did a ekg which was fine and took a blood test to see if they could find any other cause .I left thinking maybe I just had a flu or something .I went home and went straight to bed at 2 am my son came into my room and said dad it's dr Ross he told me that my blood test showed I was having the heart attack-and to not panic but call an ambulance .I told him I feel fine I just got a few hours sleep and I was ok I will have my wife drive me .He said listen to me young man I have done this before and stay put and call the ambulance .Thank god I did because when I got halfway to the hospital I had the heart attack ..the emts began working on me in the ambulance and they ran me into the operating room .I remeber thinking I can't believe I am gonna die In the back of an ambulance and I can't say goodbye to anyone .well obviously I survived .The doctor told me I could have died in my sleep that night ..I will be forever grateful for dr Ross and michelle for being so professional and saving my life .If your looking for a doctor who cares about people he's it !!

Dr. Ross is the best physician I have ever had. He is "old school" - puts his patient first and…read morenever lets that patient down. I am a 50 year old woman and Dr. Ross truly puts my health first. He looks at the "whole picture" of all my issues and multiple diseases. He has gotten all of my physicians together and set me on a plan to move forward, not backward. Dr. Ross is fantastic!

Dr. Smulders - Meyer is pretty cool for a Doc. She is very straightforward in her approach, which I…read morefind really helpful. She was totally overloaded with patients (from what I understand) when I began to see her, yet I was made to feel as though I was just as important as the rest of her current patients. She has made herself available to me in a pinch by calling me (personally!) and letting me know when she will be in the Clinic downstairs. Her office is a little confusing, there is a main desk where you check in - only in the evening? There are about four or five "pod" with different secretaries (?) for the different doctors in the Women's Health office, and you have to go to one specific one... this is where they always lose me! Comfy chairs and the wait time has never been all that bad.

Dr. Smulders-Meyer is the best Internist I have ever had!…read more She always enters the room with a smile and a handshake and is genuinely happy that I'm there. She is VERY thorough which is something I like. All my other doctors really like to work with her patients because of this and her timely follow through. She replies back to me with written test results etc. within two-three days and it has not been beyond her to call me personally when my care warrants it. I hope she never retires!

The front desk and staff were great. However, they refused to bill it as a screening and instead…read morebilled it as a diagnostic procedure in which I now owe a doctors fee of $200 and a procedure fee of $834. If they had billed it as a screening (I am 54 and was due for my fist colonoscopy) as my PCP had indicated, my insurance would have fully covered it. So know how it will be billed beforehand.

I have tried, on four different occasions, to make an appointment via the website...never received…read morea callback.

Tried this practice/doctor for a year. As of this writing, I believe the annual individual fee is…read more$10,000. I do not recommend them and did not renew for several reasons: * Dr. Donahue is not terribly responsive. There were several occasions where he said "I'll get back to you" and then never did. * Relatedly, I would have to call and follow up every time test results came in-he/the practice never reached out to me. Even the boring ol' dermatologists and ob-gyns of the world (in non-concierge practices) let you know your test was negative/positive/whatever. For $10k a year...can't Dr. Donahue or his staff do the same? * Inability to schedule online (every time I emailed to ask about an appointment--even for telehealth--I was told to call in to speak to someone live just to schedule the appointment). Every time they wanted to see me, they would email me and say "please call in to make an appointment." Couldn't you just have...sent some appointment times in that very email? Or call ME? For this (alleged) level of service and fees, I'd like the ability every hairdresser and nail salon has had since 2010: let me schedule online! Offices can certainly review and reject appointment requests, as these other professions do. * Dr. Donahue is relatively scatter-brained, to put it politely, to the point that it will affect your care. I experienced this a few times across my year in his practice, including in minor ways (e.g., promising to get back to me after he reviewed an article I'd sent him), but the most egregious example is that we had a entire appointment (reviewing test results and recommending actions for me) that he subsequently forgot about. I checked in with him about a month after the appointment to follow-up, and he emailed me to ask me to take a variety of tests before we met...which tests I'd already taken and discussed with him the prior month. When I mentioned the date of our prior meeting and the lab results, he sent an email apologizing. Still: if I were less meticulous--or forgetful myself--I'd have undertaken a whole new round of tests (not covered by insurance, natch). At various points throughout the year, I actually wondered if he might have early-onset Alzheimer's. * Dr. Donahue runs a LOT of tests--many of which are not covered by insurance--the results of which are not terribly helpful. For example, one relatively expensive test for 'food sensitivities' revealed some for me...I asked if I should eliminate those items that showed up in red on the test, at which point he told me the test could be revealing a sensitivity OR just picking up on stuff I'd been eating a lot of lately. That....would have been helpful to know before the test, when I might have modified my diet; when I mentioned this, he said that I could always eliminate something concerning me and then retake the test in a few months. * Dr. Donahue would frequently say things--especially early on, going over my medical history, etc.--like, "now THAT'S interesting!" if I presented a medical quandary or something bizarre or troubling. This language happened a few times, when I presented new issues or we got new test results in. Conversely, I got the sense he was a bit zoned out when we talked about your regular 'run of the mill' medical issues (e.g., high cholesterol), and that overall, the only way to keep his interest would require an ongoing litany of unusual troubles...like he's "House" or something. *At our first meeting/physical exam appointment, he cheerily pointed out a few times that he could do my ob-gyn work, too! I have a great gynecologist, which I mentioned--and he re-mentioned, again, later, that he could do it, too. I thought it was odd that he mentioned it first (I hadn't brought up ob-gyn work because I already have that taken care of) and more than once. I was attracted to the practice because I felt that Dr. Donahue's experience as a doctor in a more rural community may have given him the knowledge/wisdom a kind of old-timey house call doctor would have. Instead, what I got was part absent-minded practitioner, part woo woo medicine dude. No, I don't want to order oregano oil from your Personal Health MD dispensary at Fullscript.com, where you make a commission (and where everything you prescribed costs more than from GNC, Amazon and other online stores). Jeez Louise. That kind of stuff makes you feel like you're in a multi-level marketing scam rather than a pricy concierge medicine practice. If you definitely want to be part of a concierge medical practice, you can find several others in the area for much less money and with more responsive, professional doctors. If you're still on the fence about signing up for concierge medicine at all, I'll say this: you're in the Boston area, and there are no shortage of awesome physicians to choose from who are just part of the regular ol' conglomerates we have. Whichever way you decide to go, this guy ain't it.

If you're not aware of what 'Functional Medicine' is make sure you google the background before you…read morecommit to being a member of this practice. While I do support and believe in alternative therapies, when they make sense. I believe in them after traditional medicine might not work, such as acupuncture or massage therapy and the like. I Don't subscribe to the idea that Supplements or Molecular and numerous Genetic testing should be used as a Primary approach to health care or in lieu of traditional medicine first and foremost. That's what Functional Medicine is, lab tests that your standard insurance carrier will not cover and will reject the claim as 'Experimental' because it is which might also explain the high annual membership cost. If you're looking for a physician who isn't interested in 'your' input regarding your medical needs and would prefer to 'tell you' what they thinks is best, than this is the practice for you. If however you want to have a meaningful dialog to work on a plan together such as discussing past comprehensive medical history or being 'asked' if you're familiar with a certain medication or protocol 'before' making assumptions and decisions...this is 100% definitely NOT the practice for you. The membership fee is very high and while you usually don't have to wait long for an appointment. The trade off is not having a traditional GP/Patient relationship. A traditional GP wouldn't sell me a $140 bottle of CoQ10 because my whatever enzymes were low for instance. Or some vastly overpriced liquid fish oil to help with joint pain, because we all know joint pain is based on inflammation and fish oil reduces inflammation...okay. (Which I found on Amazon at 1/3 the price btw.) Don't get me wrong. If this approach 'is' your thing and your not interested in a standard medical GP for your routine illnesses than by all means, enjoy the lovely persian rugs and fine china while you sip some herbal tea. If however you're looking for a Concierge Physician that practices standard traditional medicine or to provide routine referrals as needed. This is not the practice for you. I'll stick with a traditional approach where the emphasis is on treating the patients needs, it's never failed me before and you're valued a great deal more than in a Functional Medicine approach which prefers to ignore the symptoms and go off on tangents for the all important 'root cause'. Vitamins have their place...on the store shelf of my local pharmacy.

Dr. Sally McNagny is the absolute best primary care physician I have ever had the pleasure of…read moreknowing. She is pure gold. As someone who has multiple medical problems needing close monitoring and treatment, that is saying a lot. Dr. McNagny not only delivers thorough, smart, and impeccable care to me, she treats me with respect as a human and as a whole person, not just as a patient. When I had a (successful!) major surgery recently, Dr. McNagny spent a solid three months leading up to it checking in with me at least weekly to get me ready. She motivated me to get and be well--pricless. Her Masters in Public Health gives her extra understanding of how our American medical system works (or does not). She uses her savvy to the great benefit of her patients by advocating in ways I never knew possible. Also, her staff know me by name and are all great at what they do. If you are looking for a great PCP in the Boston area, look no further. You have hit the jackpot here. Thank You Dr. McN!

Dr. Lelia's the best the best in the business. She took her time to listen to my concerns and she…read moretreated me accordingly. I highly recommend anyone looking for a primary care, do not think otherwise. Thank you Doc