Since Norwood Hospital was flooded and my PCP became part of Beth Israel network, I've had…read moreexcellent care at both BI Needham and other doctors in that healthcare system. I was very sick last December and was admitted to BI Needham and had a great team of doctors and nurses take care of me. The ER is inundated with patients due to the shutdown of Norwood Hospital so you can't hold that against them.

this place is the worst than BMC and didn't think it could get worse. ER charge nurse treats…read morepatients like S***, most equipment is old and broken, patients here stay for months like a nursing home and are treated like prisoners.

I got a blood infection and was very sick in ER. That was the only (-) experience. 6 hrs in the…read morehallway *. see David D. Review. Moved to 5th floor. From that moment till released. Excellent care in every area. MRI, Cat scan, Echo Cardiology. Lab, and immediate care when I turned the call light on. The food was great, loved the everything omele. Thank you for the caring support crew. Three very tough days then two coming back. Great care by all. Special thanks to Cardiology, Lab, Neurology and Infectious Disease. I has Sepsis, a stroke, but quick work by my care team, and care from great professional Nurses, and I'm still recovering but its tough to think of the outcome had we not came to Newton Wellesley Hospital. * ER was less then desirable. my wife took care of me. from getting a room to release 5 STARS!

I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

Alyssa at the front desk made check-in easy and got me into X-Ray even though it was past working…read morehours. Awesome to get a smiling face as soon as you walk in. Dr. Shorr was very pleasant and understanding. She was quick to help me with my diagnostics. Once I got in X-Ray, April took care of me and did a quick job. Thanks to her for squeezing me in!! Five stars.

Terrible experience! I gave up and left after waiting 2 hours for an urgent problem at 9 months…read morepregnant! Everyone else in waiting room was seen before me, including multiple people who came after. When I voiced I needed to leave because of the wait- the nurse could have cared less. If you actually need 'urgent' care, go somewhere else.

so glad to be out of this dump! Darnett somebody needs to humble your mental, goofy self and make…read moreyou know that you are not the prize! There is nowhere in this state that is good for mental health. This state is competitive and comparative and judgmental, cliquey, egotistical, needy, and full of weirdos of all races. I did not benefit all the way from my stay here. Darnett, a staff member, made harassing comments to me whereas I did not say a word so therefore it was completely unnecessary and uncalled for. People are discriminatory to me, Caucasian, and bring race into the equation and their culture and think they "can't" be discriminatory! Please don't annex this to "mental health" as well. Please don't make this conformity stuff preached upon to get you everywhere in your life. I have no intentions of instigating you NOR ESPECIALLY even engaging with you. I don't know you! The care quality was extremely random and busy and much like a daycare but instead we got insulted at and took adult level prescriptions.

Worst hospital ever they never told my team on the outside that I was in there until a week later…read moreand they also said that they canceled my appointments on the outside but never did and they called me a lier and didn't accommodate with my needs as I needed a interpreter for ASL don't ever come here for Dual diagnosis treatment or anything when I blacked out they restrained me when the clients told them that I was having a ptsd moment and I was discharged today and still not feeling absolutely better yet and I've been there for a month. HORRIBLE!!!!!

I came to Dr. Melissa Ricci after what I initially dismissed as a minor injury. By the time I…read morefinally sought treatment, the infection became serious. At one point, I was in danger of losing my toe entirely. From the moment I became her patient, I felt completely well cared for. She responded with an aggressive well-calibrated course of treatment, including antibiotics and toe surgery. She monitored my progress closely throughout. What set her apart was the combination of warmth and deep clinical expertise. Her knowledge of the condition gave me confidence that I was in the right hands. The outcome speaks for itself - she saved my toe. I would recommend Dr. Ricci to anyone without hesitation in need of a podiatrist. A Coughlin

Don't go to Milton Hospital if you have heart issues. The Cardiologists don't care about your…read morehealth. They are horrible. The office staff is worse.

One of the best hospitals in Boston. Some of the best staff in Boston. The new wing is exceptional.read more

Exceptional nurses, caring staff, and well educated doctors. The food is not bad either.read more

Poor communication, no quality care no nothing I was very disappointed then I wanted me to transfer…read morefrom one facility to another like I said I was very disappointed. They never contact my insurance until the last time. I was very disappointed.

Some of you may know, that I have been having issues with my spine- having pain, and numbness in my…read moreback and lower legs. (Probably from the many years of being out late and dancing wildly!) My neurologist told me I needed an injection and possibly surgery. If surgery was needed, I wanted to align my self with the best in the business- New England Baptist. I thought it was best to commend and recognize the NEB for their outstanding staff, professionalism, and overall attention to detail to their patents needs and care. I went in for a procedure- a lumbar epidural and I had immediate positive results! Truly amazing- I am blown away and I am relishing my near pain free body and I can't say enough positive things about Dr. Dana Zalkind and her nursing team. The nearly new facility, right off I-95 in Dedham, is squeaky clean, modern, and has all the modern technology. I hope that I do not have to return in the future, but if I do, I will know that I will be in fantastic hands and with very skilled professionals that care.

After an unexpected medical emergency at home, I was taken by ambulance to Beth Israel Boston. The…read morestaff in the emergency room were compassionate, caring, and professional. They provided me with the immediate care that I needed. I am grateful for all that they did for me and my family. In addition, Dr. Bethany Roy was my doctor on Farr 11. She and her staff were amazing! They helped me understand my medical conditions. They provided me with the tests I required at the time, and they set up future medical appointments. I appreciate all that they did for me.

This hospital is complete Trash. For starters no one answers the phone, secondly when they decide…read moreto answer the phone they answer the phone with just a hello. Not in the manner of Thank you for calling Beth Israel or Patient Relations no decorum what so ever. The ICU in the Finard 4 MICU/SICU are beyond horrible. Half the time the nurses and doctors are standing around texting and looking and watching Netflix videos and shopping online instead of dealing with patients. Dr Nicholas Nassikas is the worst one of all. I seriously think he and nurse Katie delayed treatment for and aunt and cause great harm before her death.

Surgery on two cancerous areas. The card was of high…read morequality . The surgeon was known to me from a previous issue. So I have had 3-5 interactions with him and the staff. The surgeon Dr Comes highly recommended and lives up to that referral . However, all of the other staff and his surgical support system staff are supern

The entire Atrius network is full of crooks and incompetent staff. The amount of fraud I have…read moreencountered with doctors and NPs billing grossly inaccurately is remarkable. I've reached out multiple times in an attempt to have them correct it but keep getting the runaround. They've performed numerous unnecessary or incorrect labs as well. To make matters worse, even when you get abnormal test results, they don't bother reaching out to explain anything The irony is, when they want to milk you and insurance for $, they'll recommend all types of unnecessary follow ups and procedures/ surgeries for something that should not be a concern. I've yet to actually see my PCP; I've only been able to see the NP. The quality( or lack thereof) of care is appalling. And if that wasn't enough, they never have specialty appointments available. If it wasn't next to impossible to find a decent doctor taking new patients, I'd never return to this disaster of a place.

My mom was supposed to be transferred at 3pm today, following a surgery she had. I politely asked…read morethe ugly, blonde, horse faced secretary at 3:45 pm if they had an idea of what time they would be there to transfer her. She didn't even look in my direction and yelled ," I'm not making any phone calls to see when people are being picked up until an hour after they are late!" I just as loudly told her she was rude! All the other incompetent nurses were talking about me knowing my mom's room was DIRECTLY across from where the nurse station was, assuring I could hear it. I ended up leaving at 5 pm after being told they'd be there ,"around 4:30" now. As I left the other brown haired ugly nurse was staring at me as I got on the elevator to leave with a grin and I told her," I'm not mad at you but your friend sucks! She started talking shit as soon as the doors closed. I've had MANY bad experiences at this shithole! My father even died here on November 4th 2023. If you love someone, NEVER bring them here! It's a bunch of fat lazy nurses who don't care about the patients!!!!

Unqualified, unprofessional Rns, phlebotomists, Cnas, under staffed. made to change my own sheets 5…read morehrs after a THR. Call bells not answered for hours, inaccurate information put in charts to favor staff while excluding the facts that don't favor staff actions. Will never have surgery here again