Let's just say....this business has 5 stars for a reason…read more We ended up in a terrible situation so we got on yelp and found this towing business, I decided to call and my reception was down so my call failed. Not only did Mr.Lee take the time out of his day to call me back and leave a voicemail, he also gave me a time of when he could be at my home to help! We were in search of something a little quicker (outside of his area) so we told him maybe we can call him back if we decided we needed his services. Well, Mr.Lee ended up calling us back! He had a reference to someone who was closer to our location who could help us in a quicker time! His reference "Juan" was on time, extremely helpful did everything in a timely fashion! We had an appliance that we purchased with our pickup truck get stuck in our backyard on a wet day. We had also called a service closer to our house who told us that "they could not help due to the fact that they could also get stuck on the wet grass". No fear!!! Lee and his references made sure that we got the services we needed to get out of our ditch! Thank you so so much! I would recommend you to anybody! Trust this one! Professionalism, time management, responses, all Five stars!!!!!!

Would highly recommend Lee. He was great to deal with. Very professional and a great personality…read more My car hadn't moved in over a year and was quite a stress for me. I reached out to him and had a response very quickly. Every time I had to call him during business hours he answered by the second ring. He was very understanding of my tight schedule and was able to move the vehicle with no problems and an upfront and honest price. The entire process I had no doubts I had gotten the right guy towing my vehicle. I will definitely be using StrictLee for all my towing in the future.

We were here for a weekend vacation and had just discovered a completely dead battery in our truck…read more Gage was here in under an hour with a brand new battery. My 2020 truck still had the original battery so we knew everything else was good to go. Gage Wawa pled everything out quickly, was a great communicator, and was very professional. Make sure to give him time off to check out The Whitewater Center! We highly recommend Charlotte HERO for your roadside service needs! You won't regret it!

If you need a tow, use them! They showed up in 45 minutes and charged me less than half of the…read moreother guys I called. The driver was very nice and helpful. He was quick and got me to my destination safely.

Dennis was awesome, he came right before he was getting ready to close. My daughter car would not…read morecrank up due to her battery. Dennis came and met me where the car was, told me then it was her battery. He gave it a jumpstart so I can get it home. He also said he can come back the next day and get a battery and put it in my daughter car. And he basically did everything he said he would do. I was so grateful for his help and just everything he did to get my daughter car back running. He went far and beyond with helping me in this situation and I do appreciate him so much. Thanks Dennis

From the owner: Got a flat tire dead battery lock your keys in the car reach out to era emergency roadside…read moreassistance for fast friendly customer service we are here to help you get back on the road

They are fixing my tire now at 12:30 am on the side of the highway. These guys are the absolute…read morebest and I recommend them to everyone

Chandler was very quick to get to me. Roadside assistance said it would be 50-80 minutes and he…read morecalled me right when he got the request and told me it would be about 20 minutes till he got there. He got my locked keys out of my car in about 10 minutes. Greatly appreciated his communication and help!

These guys are really good! I got 4 new tires, alignment and a state inspection done last week…read more They're fast and efficient and the price was really good! -- It was at C & S Auto 1404 South Main Street Kannapolis , NC 28081 They're good and professional and cool

I had a problem with the driver side front window on my 2008 Nissan Xtera not operating. C & S…read moreAutomotive replaced the mechanism in only a few hours and at a fair price. Great service, professionalism, and outstanding customer care.

Possibly the most dishonest people I've ever dealt with. They Charged over $170 to mount and…read morebalance 4 tires. Steering wheel started waggling left and right like crazy when I hit over 55 mph. Definitely balancing issue. Went back for them to have a look at it, they denied to fix it and blamed on the wheel. I took it to My Honest Mechanic in Concord. They said all 4 tires were not balanced. They balanced the tires and saved the day. These guys at University City Tires are the most unprofessional and unethical car mechanics I've ever met. Especially that young one is a jerk! AVOID AT ALL COST.

Great service.Professional and friendly staff! Diyaa the manager greeted me and I asked how long…read morewill it take. I saw folks sitting in cars and inside the lobby. But he smiled and said "give us 45 minutes." I was back on the road in 35 minutes! I am now a forever customer! Good value! Good service!