tire popped at 3am. told me theyd be here at 3:30, didnt show up so i called at 4 and they ignored…read moremy call. literally stranded thanks to them

Great customer service. They came out to change my tire within 30min. They were very professional…read moreand nice

If you can pick somewhere else to take your car do it. They were recommended by my insurance…read morecompany after a not at fault accident. They kept my car for over a month without updating me. I called multiple times and was told someone would call me back but no one ever did. When I went in person they told me they had ordered the part and were waiting for it to come in. This was a lie as soon after my car was totaled out. When I went to pick up my car they had to jump it to get it running. They didn't tell me this but I saw the jump pack in the guys hand as he left my car running in front of the door. I parked my car to drop off the rental and surprise surprise the battery was dead when I went to start it again. I checked my car over and noticed that several parts were missing including my spare tire. I had to replace the battery and go back for the parts they thought nobody would notice being missing as they didn't expect me to reclaim. They seem to prefer to work with insurance companies so they can get away with minimal work, no accountability, and take parts off of your car. I wouldn't think wanting my car back in the condition I dropped it off in at minimum was a huge ask but for these guys it is. I wouldn't be surprised to find out they intentionally left my car sitting for no reason other than to run up the bill for the insurance company and get the car totaled out so they could take whatever they wanted off of it. Choose someplace else. They are not worth the damage to your car.

Handled my claim very quick, had good communication on what was going on with my car, and were very…read morefriendly people definitely would recommend this place and return for work in future if needed

Very unprofessional company, the workers are very disrespectful. I was verbally attacked and…read moreharassed by two of their workers . Called all types of bitches and wanted to fight me . Would definitely not recommend this company with their employees acting in this manner

Not sure what is up with tow truck services in the area, but this company is the 3rd that I have…read moreattempted to get to pick up a car for me with no luck. Called to get a scheduled tow of my car and they couldn't do it. If you're a tow service you would think they would tow cars. Seems like they are more into repo than towing because when I called they said they were going to be busy for the next couple days and couldn't get to me. If this app let me score a zero for them I would.

Just the man for the right job AC compressor was installed…read morewell Thanks Great job done great

I had a very bad experience with this business. I wanted two new tires and a coolant leak fixed, he…read moresaid i needed a head gasket 2 lifters 2 sensors as well. After tearing my car apart, the owner said he could not continue or fix it unless I paid in full, leaving me with no real choice but to pay up front. I was then given multiple promised completion dates and was ignored every time. After months of delays and excuses, the work I paid for was either unfinished or not done correctly. My parts were scattered around his shop or in other people's cars of the same make/model. I am missing many parts to my car and had to buy random bolts to put it back together and even after giving him $2400 Initially he made me buy $60 of oil to put back in the car after it was "completed", total joke. I also asked for 2 NEW tires and for some reason he got 2 mismatched USED tires... when I was finally told the car was completed and was drivable I showed up to his shop and he clearly hadnt touched it in weeks and he said he has 1 or 2 hours left to complete it... i proceeded to sleep in my unfinished vehicle overnight and it took him 12 hours to get the car to a state where it could be put on a TRAILER to be hauled home. When I requested a refund for the work that was not completed, it was refused, forcing me to pursue legal action to try to get my money back. On top of that, I now have to pay another mechanic to repair the same issues I already paid this business to fix.

Powerhouse roadside replaced a water pump on my 2019 freightliner, I appreciate how easy it was to…read morework with & reasonable prices for holiday weekend.

Dpf issues on my Volvo d13 , powerhouse roadside came out with the knowledge to get me going and…read moreget unloaded

Yes I was needing my car towed from my home address in Gastonia to a shop in Charlotte which is…read morelike 20 miles at the road. When I was calling to quote prices everyone else was trying to charge me an arm and a freaking leg I'm talking about from 2:20 all the way to 400. And these guys right here set it on 150.

These guys are really good! I recently slung an alternator belt on my 1988 Mazda RX7. This is not…read morethe first time either. In fact, I have slung three belts in the last six months. Needless to say, that was getting expensive. I told the guy at the front (who I presume to be the owner) and he responded "you definitely have a problem!" He further said that he would look into it. He looked up the belt in his system and cross checked it with the numbers on the piece of belt that I handed him. He had a NAPA belt delivered from across the street. After the belt was delivered he noticed that the belt was actually too long to leave room for adjustments. In other words, the belt would fit but detention adjusters didn't have any room left to make any additional adjustments. He told me that's what the issue was and he was going to go back across the street himself and get a shorter belt. This solve the problem permanently I hope. Think about it though. I took this vehicle to two other mechanics who just went by what their system said was the part and installed it whether it fit correctly or not then sent me on my way. These guys took the time to make sure that the part actually fit. They told me how much it would be up front and got me in and out in a little over an hour. I have nothing but good things to say about these guys! I highly recommend Hi-Tech Automotive!

This is the best place you will ever have the privilege to take your car for a repair. they are…read morealways super busy because of the out of this world customer service, the pure honesty and understanding/knowledge to help you with your vehicle! they will tell you everything wrong with your car and fix anything you want them too and let you know what you need to prioritize i wouldn't trust any other shop in NC with my vehicle it's so hard to find a trustworthy place they have 4 amazing employees that all work their very hardest to provide the best of the best! you can't find this anywhere else you'll just have to see for yourself!

Identify why car was not starting. Very fair and price of work was excellent. Got me in early…read morewhen I didn't have an appointment. Would highly recommend to others.

I'm from out of town, here visiting my family. When I pulled in the driveway, my brother-in-law…read morenoticed something hanging down in the front of my car. When I brought my car in thinking it needed repairs, the serviceman made a simple fix and didn't charge me. He was so nice. If I lived in the area, I would 100% bring my car here.