This is a GREAT rescue. We didn't end up adopting from here, but we visited and looked at a pup,…read moreand went to one of their events. The dogs all seem happy and very well cared for. The staff is great, you can tell they love these dogs. The facility was pretty nice - like a real house, with a side yard that the pups can run around in. The pups were all on the large side - I saw a couple really great dogs. I LOVE the big dogs, but I was really looking for a smaller dog. Definitely recommended to find your furry best friend!

I have been fostering with them for 6 months now and I can't say enough good things about this…read moreorganization. The staff loves their job, are on it when your foster is sick and are pros at social media marketing to show off the fosters cuteness. What I love most about this organization is that most animals are in foster homes. It gives them time to decompress and allow them to show their true potential. Future adopters are able to really get to know their likes, dislike and quirks. Don't hesitate to volunteer, foster or adopt your newest cuddle buddy

We found our wonderful and amazing dog here! The facility is state of the art. The animals are so…read morewell cared for. The cats have beautiful and clean cubbies and the dogs have large clean rooms. The staff are excellent at what they do! I was not expecting to be so wowed by an animal shelter. The puppy we adopted is doing so well. He's sweet and loving and very very smart! We feel we hit the jackpot. I highly recommend animal care league if you're looking to adopt a cat/kitten, dog/puppy, or rabbit. They accept animals from shelters from the surrounding states so when you adopt here you are saving an animal and giving it a loving forever home.

I unfortunately had the displeasure of adopting from the Animal Care League in Oak Park. I adopted…read morea dog who had several ongoing health conditions that were evident in his medical history which was not disclosed at the time of adoption. They were informed that I did not have the financial capacity in order to accommodate a dog that would need significant financial commitment beyond standard vet appointments and care. When I took him to the vet, they pointed out several lifelong health issues that were extremely severe and would need hundreds of dollars' worth of treatment monthly. When I looked his past medical history, it seems to have been the shelter was pursuing ongoing treatment of these issues but decided not to inform me although I was very up front with my limitations. Additionally, I only had him for 5 days at the vet clinic they had discovered that he had a severe double ear infection to the point he was bleeding, clearly not something that developed in just a few days. When I adopted him, they told me and my family he was a healthy dog that would need little medical assistance and that he was vet checked which was clearly a lie considering the state we brought him home in. Over the past 5 days we have bonded and he has gotten along with all our family members and even our other dog. I unfortunately, had to surrender him due to the lack of disclosure of information, when I talked to the operations manager the solution she gave me was that she was sorry and that it can be hard to diagnose things. But looking in his medical chart there has been a long-standing issue with this very same problem and was once on the same very expensive medicine that we were expected to put him on. I am hurt that there was little to no resolution other than taking a dog away from a loving family that just didn't have enough money to accommodate to his needs, but also little accountability of their actions. The general manager was largely dismissive, never offered any solutions to me and my visibly extremely upset family. Instead, we left the office in tears with an "I'm sorry that happened". And just to highlight to any prospective adopters from this shelter in their contract it says they are not liable for any misinformation they may give as it may be from third party sources, in other words it is okay for them to misinform and lie to your face. But to leave this review on a more positive note I fortunately was able to treat his double ear infection before surrendering him, he is so deserving of a loving home unfortunately I just cannot afford a dog with such severe medical issues.

Kind, caring and wonderful group to have in our neighborhood…read more I've taken feral cats in to them as part of their TNR Wednesdays. They're helping keep the feral cat problem down locally and that's a great thing. Kitties up for adoption were in clean cages and several others simply lounging around, roaming freely. Place has a good vibe. They're definitely busy, tho. It's tough work.

Went here before the holidays to adopt an adorable kitten named Tiger for my 10 year old daughter…read more Within 3 weeks he's at the vet very sick with a blood disease etc. The next day he died. My daughter is very distraught. Never Again

During my visit, I was treated in a beyond unprofessional manner by one of the security guards at…read morethe facility. The interaction made me feel unwelcomed. After multiple remarks were made, the security guard then expressed frustration that I had not called ahead, even though I had made multiple unsuccessful attempts to contact the shelter by phone beforehand. I brought in a stray kitten hoping to receive guidance and support from the facility. What disturbed me most was a comment: when discussing the kitten's condition, the security guard stated that the cone would not be necessary because the kitten would be euthanized due to being found with a prolapsed rectum. I found this comment extremely insensitive and upsetting, especially considering the vulnerable and emotional nature of the situation. Despite being there for a matter involving a hurt animal seeking support. I was under the impression The Department of Animal Welfare, Care & Control states that it is dedicated to protecting the well-being of both animals and residents while promoting humane and responsible treatment. Unfortunately, my experience did not reflect those values. The manner They spoke to and approached me was unnecessary and disrespectful. After looking further into the matter, I also noticed multiple public reviews from others describing similar experiences. One review left by Natalie Flores approximately three months ago stated that a security guard and another worker were overheard speaking negatively about residents and making comments about "how dumb residents are and their lack of brain cells." Reading that, alongside my own experience, was extremely concerning and disheartening. As a young resident in the community, seeing residents and visitors being treated poorly in a place that is supposed to provide care, compassion, and support is honestly hurtful.

I had a very beautiful experience with wagon tails they were so nice and so kind and so helpful…read morethat I really appreciated I wish all the dog services that are out there like the one on Western were like this the woman really helped me out and I thank her very much thank you

I adopted my boy Roscoe from here a little over a month ago and had a great experience. He reminds…read moreme of my childhood dog so when I saw his photo I immediately applied. Within the next ~30 minutes, I received a response from WSHS telling me my application was approved and they would put Roscoe on a hold for me so I could come meet him! No one would get to adopt him until I had the chance to meet him first, which was amazing news since I couldn't get there same-day before their closing hours. The next day I planned the trip out there (a bit of a trek if you live in Chicago, but so worth it) and took my new best friend home! It was a seamless process, they gave us a free toy to pick out and take home as well as thorough medical records, background, and other supplies! I'm so happy with how seamless and quick everything was here!

They have a survey questionnaire for interested adapters. However, the wording in the questionnaire…read moreis very questionably worded so to speak. It asks what options for clawing are you interested in? I took this to mean these were the options that they had available for adoption, but really it was a trick question meant to completely deny your application. So for any future would be adapters this location will immediately deny your application if you check any of the declawing options. I want to reiterate that I don't declaw my cats and never have, but I have adopted cats that were declawed by previous owners as well as cats that have never been declawed. To anyone who makes it this far and is still looking to adopt a cat or any pet, I suggest that you go to the city Pound. They are far more invested in getting those pets a home because the ones that don't find a home will be euthanized.

Because I am looking for a dog... And there is no place that shows the dogs they have available and…read moredescriptions of their temperament. What a home would be like for them... Like the perfect home. You can't have a website up and not have any information on your animals for people that are looking

I am a huge advocate for adopting dogs…read more This Rescue, Underdog Railway Rescue is unique because they have you foster to adopt an approved dog for two weeks to ensure it's a good fit for both the dog and the potential pet parents. Also, all these dogs are fostered at loving homes, which also makes it easier for them to transition to your home. Karen at the rescue also does a great job matching potential pet parents with their dogs. While the first dog I looked at unfortunately was not a good fit for me, the second dog was! Karen was very patient, kind and determined to find me a better fit! With the adoption it typically includes the rabies tags, neutering, a first free vet visit at certain approved locations within the first week, all required shots and Microchip (at least for our adoption). The adoption fee was reasonable all considering too. Adoption is the only option!! Please consider this small Rescue! They have certainly earned all five stars!! https://www.petfinder.com/member/us/il/elmhurst/underdog-railway-rescue-il843/

I love this group so much. We had been looking for a pup and we were referred to ARF and I have had…read moreextraordinary service! Everyone has been so nice, kind, and their dedication to their mission is unwavering. I'm so grateful to them for our Louie !!! 100% gold star

I'm not sure that these folks actually want to adopt out their rescue pups. Was approved and got…read morean email stating I was approved. Second email said wait 5-7 days and respond with dogs you're interested in, which I did. Never heard back. Ended up going to a local rescue and adopted a senior companion with special needs to add to the family. Our last rescue we had for over 11 years and we kept in touch with not only his rescue (yearly with donations and events), but with the actual person who rescued him. We are sorry ARF turned out to be such a disappointment with no communication after application approval. But nonetheless, it worked out for us and the rescue we rescued from. I was warned in the therapy dog community not to attempt to adopt from them and they were correct. Hate to leave a bad review since it's all volunteers, but simple communication goes a long way when there are a lot of pups waiting for forever homes out there.