I am all for rescuing animals, I love animals, and have been a foster for this rescue 3xs now, up…read moreuntil 3 weeks ago. But, according to the mgr. named Kim she stated to me, "Please understand that we are currently in the process of moving out of our facility and are significantly understaffed. As a volunteer-run organization, we are doing our best". Which to me isn't good enough, and at what cost? Bringing in dogs from Kentucky and then selling them for $600.00-$700.00 dollars isn't helping dogs find a nice home. Stop bringing in trucks of animals in until you clean up for rescue. They have had several complaints, just look them up. Even their fosters aren't being taken care of or RESPECTED! Until they can clean up their act, there are other great animal rescues out there.

I had a wonderful experience with Ruby whiskers! I have a…read morebeautiful, energetic, loveable kitty from them. I really respect their entire process and I love that they respond!!! They weren't the only place I tried but they were the only one to respond. they verified me and I was blessed with my new baby boy kitty. I highly recommend Ruby Whiskers!

Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

This place is awesome. The staff here is so welcoming and kind, and they really do all they can to…read moremake sure any pets in their care feel loved. Both times I've been here it was very clean and just overall a great experience. In fact, I literally travel out there all the way from River North because I trust them so much. I've gotten two outstanding cats from this place. Sashimi, the adult tabby, came home about two years ago and has been the sweetest girl - my friends call her "angel cat" because she would never hurt a fly and loves people. Maki, the baby tuxedo, is the most well socialized kitten I've ever met. She is so brave and doesn't seem to understand the concept of strangers - I definitely credit the caregivers for socializing her so well. Both so healthy and happy! Thank you Hinsdale Humane Society for being such a reliable place and taking such great care of the little ones in their care! My home is a much happier place because of what you all do!

We waited three weeks for an open appointment. All the dogs we were interested in had already been…read moreadopted out. Great for those dogs!! When we arrived for our scheduled visit, we were not allowed to see a number dogs because "they don't get along with other dogs" even though we asked if we could bring our dog with for a meet and greet. We were only shown one dog, unfortunately, it was a three legged dog and we have many stairs. We were told we could make an an appointment with a dog being fostered. But they didn't tell us pre appointment. This all could have been communicated through email. What a disappointment.

South suburban humane society helped me a lot with the process of putting down my Roxy. Not only…read morewas it extremely affordable, but they also helped me get through the tremendous pain of losing a pet. The guy who put her down made sure that I took enough time with her & was very comforting. The whole staff was extremely kind through the whole process & never made me feel guilty for making the decision. I then bought my new puppy Duke from them & they helped me with everything to ensure that I left with him. This was very unlike the other shelters I went to because they want more than anything for every pet to get adopted. They had all his paperwork, microchip data, instructional tips, and even clipped his nails for me before we took him. Even though Duke has a couple fixable behavioral problems, he has become apart of our family. You can also tell they care for every animal in there. They knew all of the pets by name, and each pet had a huge space to themselves with a cot & occasional walks. All of the pets looked super healthy & I was glad to find a dog as great as Duke. South Suburban Humane Society has been there for me through my saddest moment to one of my happiest! I can never thank them enough for all that they have done for me.

I unfortunately had the displeasure of adopting from the Animal Care League in Oak Park. I adopted…read morea dog who had several ongoing health conditions that were evident in his medical history which was not disclosed at the time of adoption. They were informed that I did not have the financial capacity in order to accommodate a dog that would need significant financial commitment beyond standard vet appointments and care. When I took him to the vet, they pointed out several lifelong health issues that were extremely severe and would need hundreds of dollars' worth of treatment monthly. When I looked his past medical history, it seems to have been the shelter was pursuing ongoing treatment of these issues but decided not to inform me although I was very up front with my limitations. Additionally, I only had him for 5 days at the vet clinic they had discovered that he had a severe double ear infection to the point he was bleeding, clearly not something that developed in just a few days. When I adopted him, they told me and my family he was a healthy dog that would need little medical assistance and that he was vet checked which was clearly a lie considering the state we brought him home in. Over the past 5 days we have bonded and he has gotten along with all our family members and even our other dog. I unfortunately, had to surrender him due to the lack of disclosure of information, when I talked to the operations manager the solution she gave me was that she was sorry and that it can be hard to diagnose things. But looking in his medical chart there has been a long-standing issue with this very same problem and was once on the same very expensive medicine that we were expected to put him on. I am hurt that there was little to no resolution other than taking a dog away from a loving family that just didn't have enough money to accommodate to his needs, but also little accountability of their actions. The general manager was largely dismissive, never offered any solutions to me and my visibly extremely upset family. Instead, we left the office in tears with an "I'm sorry that happened". And just to highlight to any prospective adopters from this shelter in their contract it says they are not liable for any misinformation they may give as it may be from third party sources, in other words it is okay for them to misinform and lie to your face. But to leave this review on a more positive note I fortunately was able to treat his double ear infection before surrendering him, he is so deserving of a loving home unfortunately I just cannot afford a dog with such severe medical issues.

The staff was awesome! They were very friendly and answered every question…read more They were genuinely happy for one of their animals to be adopted.

This is a tough place to review since it's not a "typical" service, but I really admire the work…read moreCACC does despite being overcrowded and stretched thin. They're doing their best for the animals, and I hope sharing my experience helps anyone considering adopting. We ended up with the sweetest little cat that we absolutely love! We first visited on a Thursday around 4 pm. After waiting about 10 minutes, we filled out a form about what kind of pet we were looking for. About 25 minutes later, a volunteer walked us through the facility. It's clear they're over capacity, there were animals even in the hallways and in the cat rooms the cats are kept in wall cages. You don't get much time to interact, so it's tricky to gauge temperament. We chose a cat we thought seemed sweet. She still needed to be spayed and microchipped, so we couldn't take her home that day. They couldn't give a clear timeline, but by Monday we got the call that her surgery was done. We picked her up Tuesday, which took about an hour of waiting. Adoption fees were completely waived (normally $65, which is already very reasonable), and the cost of her surgery and microchip were covered. Once home, she did come down with a URI, so we had to visit the vet and get her some meds, but she's doing well now. Overall, CACC is a great place to adopt from if you're patient and want to give an animal a second chance. The process isn't super streamlined, but the staff and volunteers clearly care, and you'll be helping an animal in need

Extremely RUDE front desk attendants. Drove over an hour from the northside. Inquired about…read moreadopting a small dog. There are at 15 "available small dogs" on the website. Without even looking at me explained you cannot adopt any small dog from CCAC. Shelters are called and those dogs are held for them. Well of course, shelters charge $300-$500. So even tho these dogs were still there, they have to move to a shelter and find someone else? All a money game. City of Chgo, I should have known. The WORST part was as I was looking at other dogs, the same girl from front desk came looking for me and said "I heard you been talking about me!" Omg it felt like I was in HS. No, I haven't been talking about you to anyone! Asked her to send someone to show me another dog. Waited 15 min. No one came. She obviously didn't ask anyone to come help me. That was not allowing another dog to find a home. Shame on them!!! Dogs don't look very healthy, and half of them are trying to tear into you thru the cage. They need a much better staff! Sad environment all around and wouldn't recommend. (Unfortunately)

Kind, caring and wonderful group to have in our neighborhood…read more I've taken feral cats in to them as part of their TNR Wednesdays. They're helping keep the feral cat problem down locally and that's a great thing. Kitties up for adoption were in clean cages and several others simply lounging around, roaming freely. Place has a good vibe. They're definitely busy, tho. It's tough work.

Went here before the holidays to adopt an adorable kitten named Tiger for my 10 year old daughter…read more Within 3 weeks he's at the vet very sick with a blood disease etc. The next day he died. My daughter is very distraught. Never Again

I volunteer with ARFhouse walking dogs and holding them at adoption events. This is a great…read moreorganization where the focus really is on rescuing pets and finding them permanent homes. The shelter rescues dogs and cats of all shapes and sizes from local kill shelters and also picks up strays. Many of the dogs ARFhouse takes are senior, have health problems or "their time is up" at their previous shelter. I love the fact that so many of the dogs are in foster homes or at doggie daycare. This makes them super social with both people and other dogs, and they learn good doggie manners. The adoption process is very thorough (no same-day adoptions) to make sure the dogs are going to good homes. At ARFhouse adoption events, the dogs are right out there on a leash, not in a cage or separate room. This makes it easy to meet a number of different dogs and instantly see what they're like around people and other dogs. I have to address some of the negative reviews of ARFhouse by pointing something out: Everyone who has bad things to say about the organization was trying to get rid of a dog or a cat. They already have a pet and are either sick of dealing with it or just don't want it any more. The shelter doesn't accept pets from people who are trying to dump them, and it says so on the website. ARFhouse fights for dogs who are totally alone with no family at all.

Like many of the other reviewers, I wish I could rate zero stars. I don't really need to explain,…read morejust read this chain of emails with this delightful organization: Dec 23, 2010: Hello, Who would I contact regarding a dog that we need to find a home for? Thank you, Jason Response: Is it a personal dog of yours or somebody you know or is it a stray somebody found? Dec 24, 2010: ME: The dog belongs to my Grandfather but he is unable to continue to care for her. I am trying to find a home for her otherwise my Aunt is going to have to put her down. Response: That's a shame a family member won't take a dog so she has to be put down. Dec 26, 2010 Me: Is it your policy to try to make people feel guilty when they come to you for help? This isn't an easy decision, its our only option. Thanks for nothing. Response: Yes, that is exactly our policy. Actually, it is our policy not to help animals who already have homes and take the guilt off people who shouldn't have it taken off them. We don't appreciate the "if you won't take it, it will get put down" speech. How many times a day do you think we hear that? It's not our responsibilty to help your family members. Me: To Whom it May Concern, I apologize. Perhaps, to avoid your judgmental statements, I should have provided some background. On December 11, 2010, my grandmother passed away at 83. While she was still alive, she cared for my grandfather of 87 who is suffering from Alzheimer's disease. Because he has lost his caregiver and wife, my relatives have had to make the difficult decision of putting Grandpa in a nursing home to get the care that he needs. Also, because many of my relatives live in California, he is being moved to a home in that state. At this same time, a decision has to be made about what to do with his and my grandmother's beloved dog, Molly. An extremely difficult decision that has been made by my grandfather's children and that I do not chose to judge. We must find Molly a new loving home or put her to rest. I do not want to divulge further heartbreaking details as to spare the dignity of a sweet 87 (almost 88) year old man who has lost his wife of 65 years and now has to part with his dearest friend as well. If you, or your organization have policies that must be followed I understand. It's unacceptable for you to simply judge people who are reaching out to you and berate them, when you have no idea what their circumstances are. I do not expect any sort of resolution here as there really is no dispute. My purpose of this is to make people aware of the level of professionalism - or lack thereof- that exists at Arfhouse. It seems that you clearly do not care about helping a needy dog find a home. If you are curious as to how I am going to let people know...please visit Yelp.com and view the comments about your organization. This entire email thread will be posted for all to see, and I plan on making contact with your superiors. Thank you and Merry Christmas. End of thread. If anyone on Yelp has suggestions about how to find a home for Molly please contact me. I will be updating this review if I receive more responses from Arfhouse. UPDATE 12/27/2010 Here is the e-mail I received in response to the last one: This e-mail in no way changes our opinion of you or what you are doing to the memory of a "beloved" relative. To explain in such detail is just you trying to make yourself feel better for..what is it you said..."putting a dog to rest", which is killing the dog. Spreading the word on Yelp about what a horrible thing you are doing is only a reflection on you. We don't care. UPDATE 12/28/2010 This may or may not be related. Strange occurrence: at 4 am my relative received a text message from "Joe" stating "continue electronic harassment". We think they meant "discontinue".

First off, these guys are a non-profit--so it's going to be a lil' bit different than working with…read morea breeder or going to a shop. But they genuinely have the dog's best interests in mind and want to make a perfect match. They specialize in Pitbull / Staffordshire Terriers and mixes and the like. Before you get excited....these are "high maintenance" working dogs (they need to do things, even if it's something simple like ripping a leather work glove into the teeniest bits). And, they can be headstrong (the dogs, not the .org). They need jobs, exercise, and rules, and a strong "leader" who will enforce those rules. Then you will have incredibly happy dogs. I would not recommend these breeds for beginners, but an experienced dog person will be delighted having one of these incredibly affectionate critters around (I get leaned and slobbered on when I come home. Pretty great!). I found my interaction with this crew to be professional, although somewhat scatterbrained because there are a bunch of people who are involved on the back end and AFAIK they all have day jobs as well. However I found my perfect puppy here and adopting her was pretty painless. I genuinely feel these guys are out for the dogs' best interest. There is an application to fill out and a phone call and a home visit. They want to put these critters into loving homes--not fighting rings or puppy mills. Remember though, these are generally larger working dogs and they need exercise and challenges! If you want a moving pillow...do not go this route! Get a Cavy Span http://www.dogbreedinfo.com/cavalierkingcharlesspaniel.htm instead. But, If you want a challenge and are active and don't mind working a dog into a silly mess that slurps up water and then licks your face with ridiculous amounts of happydrool, please browse those pretty faces and fall in love with a loving critter who would love a comfortable permanent home.

I adopted my pit-mix, Cooper, from these guys nearly 5 years ago. At the time I was without a car,…read moreso they actually brought him to me and did the home inspection and everything all at once. I'm so lucky to have gotten such a fantastic, docile, easygoing (see:lazy) dog. Hes generally good with other dogs, loves people and little kids and unless he gets in the trash when I'm at work, he's just about perfect. Thanks for a fantastic dog and smooth experience!