We used Heather from Winsome Travel for our recent honeymoon. She was so fantastic to work with!!…read moreShe went above and beyond in every way- quick with communication and EASY. We don't live in Holland but it was extremely easy to coordinate everything via phone and email. She provided us with all of our travel documents prior to us leaving in person which was a lifesaver. We most certainly recommend her!

We used The Magic Shuttle for our wedding in March of 2022. I was most likely a pain to work with…read moreas our schedule changed and we added a late night shuttle for our guests a couple weeks prior to our wedding date. Matt, the owner was great to work with and clearly laid out the expectations. Day of, the first shuttle, driven by Steve, for our pictures was there early and was very great to work with. He clearly laid out the ground rules and they were easy to follow. I basically handed him off to the photographer in terms of where to be and what to do. There was a gap in time where we were gone walking around downtown GR and our driver got worried about us and called my cell, which I had left in the bus....Suggestion for anyone day of is to bring your phone off the shuttle. I appreciated his concern and willingness to help. At our next stop he reminded me to bring my phone(lol). We got our photos done early so we drove around town just playing music before we got back to our venue. At reception, Matt, the owner stopped by to see how everything was going. I really appreciated that he took the time out of his day with his crew already working with our guests to ensure nothing was missing. Post ceremony we had a shuttle for our guests to the hotels. Another driver, also named Matt, was driving this bus. I forgot to mention we had a second block rate at a different hotel. I brought it up and the Matt's were able to accommodate. Everyone said they got a kick out of these guys. Last ride of the night, Matt ensured me no one was left behind and he had double checked. I really appreciated that he had the consideration of my guests which I did. If I ever need another shuttle, I will definitely use the team at The Magic Shuttle and recommend to any one I know.

Definitely not worth the money! My friends and I reserved this "tour" and it was not as advertised…read more The bus picks you up in the weirdest/sketchiest parking lot and drops you off at bars, that's it. That's what they expect you to pay $300+ for. The bars were packed and no reservations were made for our tour group, so some bars had up to an hour wait. We had to eventually find our own bar down the block to not waste the hour sitting around. On top of all of that, the ride was not safe! The bus had no seatbelts and our driver was speeding like we were being chased. Don't waste your money on this poorly planned and unsafe riding "tour". I would give zero stars if I could.m

I've used Excel Taxi Service (John) a few times now. After meeting John and having some experience…read morewith his Taxi Service I wouldn't consider using anyone else. John is very reliable, dependable, and a good communicator. I completely trust John to be on time, pick me up, drop off at times we agreed on, that's a good feeling, knowing you can trust your driving service, something I value.

They did not pick up phone when my flt landed at 12:45 a.m. They clearly are not open 24 hours.read more

Used them for a car service to the GR Airport. Arrived early, helped load the SUV, on time for our…read moreflight. Nice to have a dedicated vehicle instead of waiting for Uber.

This place is a joke. I left a message just like the recording asked. I stated that I had an event…read morecoming up soon. 2+ days have passed with no phone calls...my event came and went. Thanks guys! Class act.

Smiles for miles. It was not a particularly busy time. The pressure on the agents was light. At the…read moresame time it was so cool to see them all friendly and smiling. There was even laughter. Thanks you awesome humans! Bonus for having a Starbucks just steps away. Long line but they took mobile orders.

All operators are fantastic! Big shout out to Paul, never had a bad experience with these guys!read more

GR Crime Tours was a super fun experience! My boyfriend and our friend did a Friday evening tour…read morewith Eirann. Each walking tour is two hours and covers about two miles, and the tours go through the refreshment zone downtown, with stops at a few different bars along the way. You can purchase adult beverages and walk around with them on the tours! We started at HopCat and then went all over downtown learning about different crimes that transpired in the area. I learned a few new stories which were very interesting. I love that the tour guides have backgrounds in comedy, improv, and acting - it makes for a really entertaining experience! I also appreciated that Eirann took the time to point out crimes against BIPOC and indigenous people in the area. The subject matter is pretty heavy but it is entertainment, so there's a bit of comedy sprinkled in. Luckily we were in a group that was open minded and everyone had a great time. I had a lot of fun on this unique tour and the two hours flew by. GR Crime Tours does private tours as well as some special events like a Mother's Day brunch tour coming up. I highly recommend this company to any true crime enthusiasts or people who enjoy history.

If you are looking for something to do that's fun, different, and outdoors you should definitely…read moretry a GR Crime Tour! It's such a great time! My friend and I signed up for the Damsels Give Distress tour that focused on local crimes of female perpetrators. It was a special event tour, and came with small goody bags from local, women-owned businesses, which was a fun added touch. The tour starts at Studio Park, and you can order drinks to carry on the tour. It is all within the designated "refreshment areas" so walking with drinks is allowed (and legal). Studio Park and House of Wine were both drink stops on our tour, and it concludes at Pyramid Scheme as the third stop. Due to capacity restrictions they do ask that one person from your party go in to place your orders, or one person from your party at a time. It's definitely enough stops, and not an excessive amount of stops. The tour lasted about 1.5 - 2 hours in total, and probably spanned about 1.5 miles. They recommend comfy shoes. I wore a pair of (comfy) wedged boots and had no issues. The stories told are really interesting, detailed, and told with a bit of humor. They definitely give respect to victims but balance it well to keep it light. Eirann was our tour guide, and I'm sure all the guides are equally great, but Eirann is so funny! The inflections and the style of story-telling is fantastic. I think these are a fun new offering for Grand Rapids, and an interesting way to get out and enjoy our great city. Definitely recommended!

Very clean facility. Bluetooth technology is convenient. The website made the move in process quick…read moreand easy!