I had to call last minute because my other transportation fell through. The driver answered right…read moreaway and showed up 30 minutes after calling. He was very efficient and polite. Highly recommend!

Prompt, courteous service, and a clean van. I'm docking one star because when I called, I didn't…read moreget a terribly professional-sounding answer, simply a "hello". I would have appreciated some initial confirmation that I had reached the correct number, rather than specifically having to ask if I had reached GR Flat Fares. Also, be aware that your driver might not take card. When I asked, our driver said he preferred cash, but it wasn't clear if he could take a card. Luckily wasn't an issue for us.

Express Executive Cars is perfect for my Airport transportation!! I have been struggling and…read moresuffering with Uber and Lyft unexpected exorbitant surge pricing, not showing up or "no drivers available" for years trying to get to/from GRR Airport. I ended up in panic mode all the time dealing with underdeveloped ride share in Grand Rapids. Now that I have found "V" my problems and headaches are over. Thank you V for your prompt professional service in clean late model vehicles. Finally looking forward to Air Travel again now that getting to and from the Airport is pleasant, stress free and ON-TIME!! Thank you V !!!

V, KG and his Team are incredible. Have been using their services for years!…read more personal and business, a night on the town or airport pick up or drop off - they're always on time. Vehicles are very clean and they're always dependable. Highly recommend. Matt & Stephanie G.

I have used cab services across the country and Metro Cab is consistently the worst and an…read moreembarrassment to Grand Rapids. With the significant investment which has made the GR Airport a best-in-class regional airport, I'm surprised the Airport Authority allows Metro Cab to continue to operate given its less than two star rating average from nearly 40 reviewers. I have used them around 10 times and based on the experience consistently well below expectations, I will no longer use Metro Cab. Here's three reasons: They have overcharge me multiple times versus their airport posted rates and when this is challenged, the drivers have acted aggressively which is concerning when they now know where you live. Their cab interiors are heavily soiled, worn down and unpleasant. Another time I booked a reservation with Metro Cab for an early flight and no one showed. When I called the company, the automated system stated I had a reservation. When I finally was able to get to a live person, she informed me that no driver chose my ride so no one is coming. The definition of a reservation means some is committed to come but this is not the case with Metro Cab. Save money, be safer and get much better service with Uber or Lyft. Advice for the Airport Authority would be to make it easier for Uber and Lyft customers by allowing these drivers to park at the curb as is done for the Metro Cabs as that is the primary reason anyone would choose Metro Cab over another transportation alternative.

Took me 2.1 mile cost 20.00. Driver was OK but what the heck that comes out to 10.oo dollars a…read moremile. So under that calculation a 10 mile trip is 100.oo. no thanks man.

We used their Taxi service 6 times in 4 days and the service was perfect. Always on-time. Always…read morefriendly and helpful. Highly recommend them.

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

Never responded to my request for service. If you are not interested for any reason, "no" is an…read moreacceptable response rather than ignoring a request.

Rich's Taxi was super good. They showed up on time and got me to work. He was super polite and was…read moresuper personable. Over all very good taxi place.

Mike was over the top wonderful! We contacted him for a transfer from the Lake Express to a local…read moremarina. He was kind, communicative and best of all, on time! His rate was very reasonable, vehicle was spotless and his personality fun and jovial. Thanks Mike!

Never needed Taxi service the three short years I lived in the area, until yesterday. My only…read moreexperience with local taxis was what I'd noticed; beat up vans, sometimes driving erratically. Thankfully, what I'd noticed was not who showed up! The entire experience with Mike's Blue City Taxi was beyond expectation. Excellent communication, nice van, friendly, cautious driver and the price was what he quoted, plus he arrived almost to the second of when he said he would, and waited to make sure I was okay at the drop off! Mike and his company go above and beyond!

Went from A to Z with a nice driver! Needed to get back to the hotel after a 2 mile walk to lunch…read more Call me lazy but they were quick and nice. Older van but it got me and my son back in a jiffy!

From the owner: Taxi service and airport transportation services and delivery service. We have cheaper rates than…read moreour competitors.

It's unfortunate that you guys close at 10:00 in the evening when a lot of people have to work or…read morehave other appointments at that time so it really makes it inconvenient thanks for being available

Expensive and a few minutes late. Give yourself a buffer if calling it close for a flightread more

Great last-minute long-distance service at a reasonable price. Very grateful for the service.read more

DO NOT TRUST THIS BITCH OR THE DAMN MINIONS SHES GOT RIDING BEHIND HER. PERIOD! If I could leave a…read more0 I would, this ride service is super unprofessional and cusses out her clients for HER showing up 4 hours early when a time had already been agreed on. Let's also talk about gambling the money that was given and then canceling and refusing to refund. I think this ride service is super unprofessional for the age she is. If you don't know how to run a business then maybe you shouldn't have one. LEAVE YOUR FAMILY DRAMA OUT OF YOUR WORK SPACE AND DO NOT HAVE YOUR MINIONS MESSAGE YOUR CLIENTS GOING OFF ON THEM FOR NOT BEING READY WHEN THEY SHOW UP 30 MINS TO 4 HOURS EARLY. I do have lots of messages to prove all of this as well, I have left multiple reviews and for some reason instead of fixing the problem, she deletes what I have to say. ALSO, if you're going to show up early UNANNOUNCED DO NOT FUCKING CHARGE A CANCELLATION FEE BECAUSE THAT WOULD BE YOUR DOING! Thxxxxx have a good day pookie xoxo

Was able to quickly accept a request for a ride so I could get our employee to the car rental!read more

From the owner: We'll get you where you need to go in a safe and timely manner.read more