I would recommend this service as the owner who pumped my septic was super nice…read more In general the communication was excellent for scheduling and onsite and he did an excellent job!

They are Fast reasonable and care about thier customers. They promptly got out a d fixed the…read moreproblem with good recommendations to avoid an issue in the future

Mark was responsive and communicated with me multiple times when I had questions. They came when…read morethey were scheduled and were friendly and did a great job. We needed a riser and a sealed cap for our septic tank. They were very fast. Glad that I called them and would highly recommend.

Very poor customer service response. I had scheduled a septic inspection with Mark, the owner. We…read moreneeded an inspection to sell our home. We ran into issues finding the original septic permit filed with the State. Mark seemed to be confused with the process of inspecting a non-permitted septic tank. Mark cancelled the appointment stating his helper quit. I called AAA Septic Services and in two hours Gina found our 1986 permit in the State's data base. We scheduled AAA to come out and pump and inspect our septic system.

I don't normally write a review, however, I found Eldorado Septic Service so remiss in their…read moreservice, I felt compelled to write this review. I called Ben the owner back in April. We spoke about his service, and because the weather was not conducive to coming out that week, he said he would call me back and schedule for the following week. He gave me a quote of $190.00 for his service. I heard nothing for weeks, then I called him again on Friday, May 24th, he told me his truck was in for repair, and he would call me that Monday to schedule, and now his service was $195.00, though he had quoted me $190.00. I called him that Monday not trusting he would call me and we scheduled for 9am, June 6th. I cleared my schedule so I would be home. Not only did he not show up, I called twice left him messages, and never heard back from him. I'm not sure how he makes a living, but given my experience he has no customer service. I called one of his competitors, and scheduled with them.

From the owner: Eldorado Septic Service, located in Santa Fe, New Mexico, is a full-service septic and sewer…read morecompany providing the people of Santa Fe County with professional, honest service. We offer septic installations and cleaning, septic inspections and certifications, septic tank pumping, leach field excavation, TV camera inspections, and sewer or drain cleaning. We are prompt, courteous, and dependable. We strive to always be on time and won't charge more than the quoted price. Don't trust your sewer and septic systems to just anyone. Call Eldorado Septic Service for a free estimate today!

These guys are great, highly recommended, professional and friendly. When you think about pumping…read moreyour tank you might think everyone is the same but no...best we have ever had.

These guys are wonderful. I can call anytime, even at the last minute and they always fulfill our…read morerequest. Fast and easy delivery. Jeanette is a pleasure to do billing with. We use Central NM Pumping faithfully and I can highly recommend them!! Great people and fantastic service.

The service we received for our Party, we were appointed to the "party special" and it was amazing…read morecheap and quick and also such an easy process. They were extremely clean and for the price I would do it over and over again for events and even just gatherings. Honestly worth the money and the best part is I didn't even have to clean my bathroom. Thank you guys would come again!

I can't say enough about this place after driving around for 3 days with a clogged black water tank…read moreand a full toilet ...They were out within 2 hours of my original call and within 30 minutes of my ETA of 1 hour. Drain was clear and rinsed out within 15 minutes of arrival. I highly recommend this service!!!

I would not recommend this company. The good thing was that they came out on a weekend for…read moreemergency service to clear a blocked sewer line. They charged $300 for the service call and another $100 for the emergency service. It lasted a week, then blocked again. Even though their receipt specifically said there was a warranty for seven days, they resisted coming back out and argued about the warranty. The second guy brought more powerful equipment but couldn't get the drain cleared, and told us that we had to dig up the street to replace the sewer line. The next day, we used the Drain Surgeon to clear the blockage successfully. He recommended we use an independent diagnostician (Hydrophysics) to see if we needed a sewer line replacement. I told Fernando from Elite that I was going to do that camera work and would get back to him -- at which point he told me that the price he'd quoted was only good if I did the work immediately. The camera work was excellent and determined that the line replacement is indeed necessary. But meanwhile Elite sent their guy out to dig up the street without being authorized to do the work. When I called to question it, he said the address got mixed up and he sent his guy back out to fix it (at night). He did a really sloppy job, for which I subsequently got a call from the city inspector asking me about it. He told me that Elite often does poor work that the city insists he go back and clean up. The whole thing has been a fiasco, with poor service and really bad communication. I'm working with another plumber (TLC) who will finish the job for $1000 less than I was quoted by Elite.

The plumber in fancy Hummer 2023 February 25 , almost made a move to hit me on Las Estrella's 52…read moreCounty Area Santa Fe NM....!!!+ He could be a stocker and associates, they did work here at 116 Las Estrella's Rd and he asked for cash no bill in paper, under the table work!? They did guess bathroom, plus a art piece of mine was touched to wear it looked like water hit it in a area of the art paper and damaged the blue diamond I had on white paper. Watch him and white male with tattoos everywhere plus he throw butts in yard like trash..!

Came, saw, appeared very knowledgable, said he would do the repair "Friday or Monday", but then…read moreghosted.

Great customer service! Used their mobile service several times and they are always on time and…read moreprofessional. Would highly recommend!