Owner Greg is very nice to talk to and very explanatory and diagnosing over the phone. I'll be…read morebringing my mantle clock into him because it's not running correctly and I know he can fix it.

Everything about this experience has been outstanding and, in my opinion, unbeatable. Because…read moreRhinelander is a rather small city, there are not as many clock repair shops available as in Milwaukee, for example. I found this company by researching on the Internet. My request was, I think, a bit unusual: a friend, who had taken our grandfather clock apart and had taken the parts out of state to a repair shop where he lives, was unable to come back to the Rhinelander area to put the clock back together. I thus contacted Stacy, the owner of this wonderful shop, and told him of my situation; I then asked for his (hopeful) help in putting this clock back together. Despite having a very crowded schedule and a very wide-ranging territory, Stacy was able to fit me into his schedule. When Stacy arrived at our home, he immediately went to work on the clock, explaining every step to me and highlighting the details of this clock's manufacture. The depth and breadth of his experience are amazing. Further, Stacy treated this clock as if it were his own. Just as important, he was very patient, kind, and friendly with me, his client. Stacy's price was very reasonable, particularly considering his knowledge and experience. I wish we had more clocks to repair - Stacy is THAT good. He may do a bit of work on watches, but I'm not completely sure about that. I cannot say enough good things about Stacy. If/When we have any clock (or maybe watch) repairs that need to be done - and done correctly the first time - we're taking those items to Stacy, to the Wind Me Up Clock Shop in Rhinelander - and nowhere else. If/When the time comes that we need a new clock, we're also going only to him. Stacy mentioned that his wife had urged him to go into the clock repair profession full-time; after an extended period of time, he did that. I am thankful that he acted on her guidance. Thank you both for being such talented, kind, and friendly professionals and good people.

mostly never answers phone, messages left and no return calls. When answered, questionable…read moreconversations had. Schedules in house services and fails to show up. In shop repairs are questionable. products come back saying repaired and still do not work any better then when sent. Shop repairs take months to over a year to complete. very poor business practices. Seek your services elsewhere

I dropped a clock off on Oct 22, still have not heard from them. Left many messages, tried to just…read morepick it up. Can not ever find a time they are open.

Greg is an ABSOLUTE MVP for getting my watches fixed with one of them needing a little more TLC…read morethan the other! I HIGHLY RECOMMEND them for any of your timekeeping needs, you won't regret it! Highly satisfied customer over here! My watches look brand spanking new at a great value! I would recommend this business to all family, friends and strangers, no doubt!

From the owner: From a new battery, crystal, crown, band pin or movement repair for your quartz watch, to an…read moreultrasonic clean, oil and adjust or movement repair on your antique wrist or pocket watch, we are the caretakers of your special timepiece. New or heirloom, your watch will be treated to the tender loving care it needs and deserves. You will feel proud knowing your families heirlooms will go to the next generation, someday, running like new and in good condition. Please note: I will NOT work on any "fake", "reproduction", or "replica" watches. No exceptions.

I stopped by Bob Schoenborn's Jewelry store, a cute locally owned jewelry store off a main…read morethoroughfare, on the off chance I could find a little gift for my niece. I was immediately greeted upon entering and the saleswoman offered a complimentary clean of my wedding rings. They haven't sparkled like this in years! In fact, I hardly recognized my raw diamond which was so dirty it was starting to look like a meteor. It shines most majestically. What a great service. As I was about to depart empty handed, I found Uno de 50 products, including a good luck necklace. Perfect! I bought it and received a 10% discount. I hadn't received it was a sale weekend! The saleswoman gift wrapped the necklace at no additional charge. The jewelry store seems quite popular with locals. Everyone is very friendly and helpful. I was surprised that none of the jewelry is made locally to Wisconsin. That would be my only recommendation. Interestingly enough, this store has gorgeous wooden handmade clocks.

We love Schoenborn's!!! They provide top of the line service. My husband and I both serve in the…read moremilitary and bought our wedding rings here. We chose them over many other jewelers/jewelry chains because of the level of care and service you receive there. We highly recommend Schoenborn's!

Mitch and his staff took very good care of us! I highly recommend Feldstein!!! Mitch wasn't not in…read morea hurry, showed us many styles and helped us pick the perfect ring. Very, very satisfied!

Made my rings look like new! I've used other jewelers before but nobody made my rings look so…read morebeautiful! I'm so happy with the work they did.

Brought my watch in for service and got it back with more problems than it had in the first place…read more I had to return to the store twice to fix issues before giving up on the store completely. No attention to detail, and no pride in their work. Save yourself some grief and take your watch anywhere else.

I recently went to a local Jewelry store to have my watch repaired and was informed that they were…read moreunable to fix my "off brand" watch and referred me to Miller Clock Service. I went hoping that they were going to be able to help me with my watch. I didn't have high hopes but Boy was I WRONG!!! Not only were they able to help repair the watch, they did it BEFORE the estimated time!!! The price was EXACTLY what was quoted and I even received a call saying that it was ready. In these times you just DON'T expect service like that!! Overall I was THOROUGHLY Impressed with BOTH the store and the service that I received!!! Yes, I DO have a NEW Jewelry store !!! Thank you again Miller Clock Service & Sales. You have made one customer EXTREMELY Happy!!! Gif Bless!!

I needed my ring resized and I originally went to the mall and stopped at a few chain stores (big…read moremistake), the employees were so rude. I decided to take my business to this small business and I was pleasantly surprised. The employees here are SO kind and helpful. I really appreciated how they made me feel comfortable because I was nervous walking into a jewelry store to begin with because I am young and I don't have a lot of experience with jewelry. I was given the option to pay a little bit extra to have my ring done sooner and my ring was done within hours! I will definitely be back for any of my jewelry needs in the future! Please don't waste your time at Kay, Zales, Jared, etc. this place is wonderful!

I went there because I needed to replace just the clasp for a watchband. The young lady who helped…read moreme didn't try to pressure me into buying anything, and she gave great service at a great price. I highly recommend that you try them out!

Opened in 1904, this family owned & operated business is obviously doing something right. If you…read moreare in Sturgeon Bay, treat yourself to a visit to this shop, if only to experience some 1920's elegance and retro ambiance abundant in their shiny black tile storefront, and black and white floor tile. A customer for over 25 years, I have always relied on George & son William for expert jewelry repair, enhancement or refurbishment. As gemologists and clock specialists, the Draebs have worked on many of my favorite pieces. However, they would not hesitate to direct me to a competitor if they felt this would be the best thing for a particular vintage sterling piece, for example. They are trustworthy and honest, and it is a pleasure to stop in for one of their friendly greetings. Congratulations to the Draeb family for several lifetimes of quality service to our community!

Draeb Jewelers is the best! Both father and son are completely knowledgeable and really understand…read morehigh quality. I would highly recommend Draeb to anyone looking for high quality jewelry.