Personally, I find this establishment to be one of the best dispensaries in the DMV area…read more Constantly good deals, and a nice staff that always offers help. This is my primary store of choice and despite what I may dislike about the store, I do come back. There are times where the shop does experience a lot of traffic and can take up to 40 minutes to finally get to the counter! I've been coming to this shop since they were known as Harvest and there have been notable changes in how things are run - Some good, some bad. But none of these changes have focused on trying to remedy the traffic problem. I get it, sometimes it can't be helped. However, I saw another review mention the introduction of kiosk... knowing the space available in the store that may not be possible, but I do believe something needs to be done (this is what really made me leave a review). Words cannot explain how annoying it is to wait over 30mins for product and having that time extended because medical patients must be seen first and 1 or 2 just walked in right as it was your turn up next . As a regular customer, if there's anything I would want to see fixed, it's that! It would also be nice to allow us as customers to view daily deals at least a day before hand. From what I've seen, there are many deals that are recurring and happen seem to already have their own schedule. For example spending a certain amount on Wednesday gets you a chance to spin the wheel. Thats been going on for months if not over a year! If that's something that always happens I don't see why it can't be added to the website as something customers can see. Lastly, when it comes to payment. For a long period when you use your card to pay the system would round the total to the nearest 10th dollar (I.e if total was $32 you would pay $40 on card + 3 withdrawal fee). I believe at the start of the year this changed to rounding to the nearest $5 ( $32 total to $35 total) I really liked this change but it seems to have been short lived as the system has gone back its original rounding. Not sure the reason but there is someone who would like to see that come back. To those wondering, yes, they give you the difference back in cash but I just find the rounding to be a little high. This all comes from a regular, love all that y'all do but would love to see some changes made.

As a loyal customer of 4 years, tonight I was shocked beyond belief and I don't recommend this…read morestore any longer. I've literally spent thousands over the years.. on 9/9/26, I purchased a 2 gram cart. Brought it home.. it didn't work. Called the store.. they said "no problem.. just bring in your receipt. Not like they can't pull it all up on my account, but okay. I finally got back there this evening. I'm in line and a girl working there asked what I needed and i told her.. she remembered talking to me and said.."no worries.. we gotcha.. they'll be right with you. I waited and at my turn, I got the manager "Robert." He claimed that without the original packaging, he would not refund or exchange. I showed him who I spoke with, and that I was not told that. There are no signs telling people to keep the packaging.. the employees dont even know it. On top of that, it's not in the return policy noted on the website. I'm not someone that returns things.. it was full and I had my receipt. Robert didn't care. He continued to say no regardless of anything noted above. I will be reaching out to Corporate and will pursue this. Why? Because I'm angry. I wonder what corporate will think about losing a loyal customer that has helped support that store. Robert should lose his job for ruining a relationship with a loyal customer. There are so many dispensaries in this area, and they have the least to choose from. I've continued to go there out of loyalty and no other reason.

They have such a crappy Payment thing with the Liberty Wallet! My God how awful! Just one thing…read moreafter another - payment stuff gets deleted, history doesn't show, have to re-enter bank info every time!

Everything about this transaction was good. I ordered on-line the night before. The next morning…read morethey texted me to pick it up. Inside the shop, everybody was nice, for want of a better word. The line was short and the order was ready. FWIW, their prices seemed good. I'm an old guy, so bear that in mind for this next comment, but to me, the whole vibe of the place was one of a pleasantly business-like establishment. And I really appreciated that. For example, neither the dispensary nor my package reeked of dope, which was a nice change from the last place I tried. I will definitely come back. I'm just a boring old guy who wants to buy some weed, at a reasonable price, with no drama and no surprises. This is a good place, if that's the transaction you're looking for.

Black women at the counter Tuesday before closing was horrible vibes. Had 0 costumer service, acted…read morelike I was stupid for asking a single question and then didn't even say thank you or acknowledged when I tipped and said thank you. Won't be coming back here again that's for sure. Def wishing I didn't tip either.

I believe the staff is nice , providing a quick and easy service. It's best to place an order…read moreonline if you're tryna be quick but other than that walk in and you'll be able to place your order in person. My recommendation is buy stuff during sales to get your money's worth, check online before going. I will say products wise is a hit or miss sometimes there's a lot then there's barely anything but wait till they restock!

Manager comes out mad because i received a l defected disposable he wanted to act all mad because i…read morewanted to swap it out truly the worst customer service dispensary in the dmv!

I had an issue already knew the issue could have been honored and solved differently, always check…read moreyour amount of purchase some budtenders can be stupid as for not double checking as for the one that helped me out and who ever was the manager on duty the following day, long story short I end up paying extra for the other 2 remaining amounts, they could have sold me one amount for less price equaling for 2, but i left it at that to see how stupid they think people can be watching getting hustled they made it seem that they give you a better deal an extra 5% discount when pretty much just peanuts.

50/10, no notes: GLeaf Rockville is THAT dispensary!…read more I've been going to GLeaf in Rockville (right off Exit 6A on 270) for well over a year, including as a medical patient when my card was active; I genuinely cannot say enough good things about this place. From the moment you check-in to the moment you're waving goodbye and walking back to your car, the entire experience is...well, it's just so lovely! And yes, I realize "lovely" is an unusually wholesome word for a dispensary review, but YOLO, am right? There is specific gentleman: medium height, dirty-blonde hair, with approximately a trillion awesome pins on his work lanyard, who is consistently fantastic. I wish I remembered his name, because he -him only, mind you - totally deserves the shoutout! He, along with everyone else I've encountered at GLeaf, is knowledgeable, patient, uber-accommodating, and genuinely interested in helping you find what you're actually looking for. What impresses met most is how well the staff balances urgency with patience. The folks behind the counter know how to keep things moving when it's busy without ever making you feel like you need to hurry. That is a surprisingly rare skill in retail, and they have absolutely nailed it. I've never felt rushed, dismissed, talked down to, or like I was inconveniencing someone by asking questions. Whether I knew exactly what I wanted or needed some guidance, I've consistently walked out happy. I just love that place so much. And one final public-service announcement: their loyalty program is superb. If you're shopping here regularly and you're not taking advantage of it, fix that ASAP! GLeaf Rockville gets a completely unreasonable, but also thoroughly deserved. 50/10!

I suffer from many many disturbed problems of life after being hit by a truck and left disabiled I…read morewas quickly kicked to the curb of society and then I found Gleaf, people who understood lifes fkd up realities, I was threaten by the General Manger not to speak about my drug abuse in the dispensary , but it is what it is, someone over heard me and reported it(like a punk) apparently people today are offended when you speak the truth, anyways over the past 3 years the dispensary in Rockville went from top notch to corporate, they started firing people that made Gleaf what it was , I understand how not to be crude in public but c'mon, at heart Im just a stoner, I want Dee back as manager not that big gal they got there now, a lotta cool people from there are now my friends so I guess Its not a total loss

I highly recommend the services of Green Choice MD. I came to Dr. Goldblatt with chronic pain. He…read morewas very knowledgeable about my needs and very compassionate and caring. He put me at ease about my decision to use cannabis to treat my pain. Thank you Green Choice MD!

This place.... Ok so I stopped in here and there was just…read moreONE cashier working. When I inquired about the lack of cashiers. One lady came out the back room saying that she is coming Back from her lunch early to get the line down. This made No sense because it wasn't even 11am (back from lunch) who is she fooling? I got out of line and went on over to "Zen Leaf" it's right on Wisteria lane .... About 2 mi away. Bloom has got to be THE most Ghetto dispensary ever. First it was the loud ass music, now it's the attitude of the workers. Just head on over to Zen Leaf.....much more professional.

The math doesn't add up. Rrewards without being credited to the transaction. The cashier blamed…read moreAI.

I am glad DC is getting rid of those black market, gifting dispensaries…read more This place was very clean and aesthetically pleasing. The guy who welcomed me at the door was very personable. I have no complaints! The selection is a bit odd because they only carry DC brands, but I enjoyed the blood orange gummies so much! The price was nice too. No complaints!

They're open!!! And so friendly. Medical card required, but the application is still free. They'll…read moreeven help you fill it out!! The interior is well set up. Lots of displays and options. So thrilled this neighbor finally has a store! And it's medical!!! They take card or cash and are offering 15% off your purchase. Not sure for how long so run over asap. Or, order delivery !!!

Charged me for an appointment they didn't show up to, then called and said they were charging me…read moreanyway and approved me for a license even though I'd already gone with a different doctor because I'd been promised a refund. I am disgusted with their lack of ethics.

Been to Green Health Docs for a few years. Please just go somewhere else. Don't think that going…read moresomewhere for years means that you'll get decent service or a discount. Just wanted to make that clear. When you go on your re-certification appt, they tell you to upload all items in advance but the cannabis doctor I spoke to at the appt was reading everything in front of me anyways. I had my meeting a few days in advance to the deadline as is normal - and she told me that she would re-certify me once possible. I went to the dispensary 2 weeks later to find that she did not re-certify me, so I could not pick up my medication until I got in touch with Green Health Docs. Like me, you may suffer from chronic pain and can't be bothered with companies that will take your payment in advance, claim that you are getting re-certified, but then never actually do the work they were paid to do.

If you're lucky enough to be helped by David at Gold Leaf, you're in for an incredible experience!…read moreDavid consistently goes above and beyond to make every customer feel welcomed, valued, and taken care of. His customer service is truly top-tier! Professional, knowledgeable, patient, and always delivered with a genuine smile. What stands out most is his ability to handle customer concerns and resolve conflicts with ease, kindness, and professionalism. He has a way of turning challenging situations into positive experiences, making sure everyone leaves feeling heard and satisfied. Beyond his outstanding work ethic, David has one of the biggest hearts you'll ever encounter. He genuinely cares about people and it shows in every interaction. Gold Leaf is incredibly fortunate to have someone like him on their team. If exceptional customer service had a face, it would be David's! Thank you, David, for always going the extra mile and making every visit a great one. You are truly appreciated!

I'm writing this review 100% out of disgust for the way that I was treated while trying to get my…read moreproducts into the GOLDLEAF store. The marketing team consistently treated me extremely rude by disengaging from the product, they left me out of any information on the event that we were planning together, basically found a way to cut me completely out of the event and product placement. Their marketing director, Brianna she is an absolute NIGHTMARE to work with, gaslighting me the entire time and being over bearing, PETTY AND narcissistic on everything their retail manger Chris tried to do to support the sale and product placement. Hands down one of the worst marketing departments I've ever dealt with in 25 years that I've been in business in marketing. Her personal ego is more important than servicing the vendors and actually marketing the products they sell. I should have known something was up by the high turnover rate of employees because that is a big sign that a company does not have high morale. As a small business, they did not pay for the product after three weeks of waiting for the invoice to be paid and I think that's probably the most discouraging part of the process. I don't feel like they respected my business enough to pay for the product in a timely manner, and I also believe that this was partly due to Brianna's treatment of my brand in particular. Ultimately, they went in my mind on the surface from being one of the best to one of the worst dispensaries I've ever had to encounter in the time I've been in business with them. She (Brianna) even went so far today to write me an email telling me she took my product off the shelf. That's she will be holding onto it until they decide to pay for it and place it and in that moment I knew I needed to go get it and there was no way in hell I would ever allow my brand to be associated with that type of behavior.