WARNING: IRRESPONSIBLE & DESTRUCTIVE…read more You should consider ANY other dry cleaner unless you surely worry little about losing any of your garments! This shop claims to have the most advanced garment knowledge and to care deeply for its customers' property, but none of the customer service I have received represents this! I brought a dress from Bottega Veneta on April 30th with a small blood stain that I could feasibly remove myself, but this dress was a special part of my wardrobe, and I expected CD Cleaners to handle the order just fine. I was SORELY mistaken about their ability, as not only did they leave my dress unclean when I received it, but they also PUNCTURED a hole in the shoulder AND pulled out the metal front closures. The dress is unwearable, and they refuse to return it to me now! I immediately returned to the shop to ask for help and the woman working felt the need to tug and rip the hole of the dress deeper to 'show me' that they would not be able to repair it. I am utterly baffled why she kept pulling yarns of the hole, and her tone felt facetious instead of helpful. I asked them, practically begging to know if they had found the metal closure pieces so they could attempt re-screwing them into the dress. After telling me that the pieces aren't available at Amazon, I had to explain that the dress retailed $3000 and that the closures were definitely unique. They continued to tell me there was nothing they could do and after I explained that the resell price ranges around the 55% range of the original MSRP, they have told me to 'wait for them to contact' with a solution after they speak with their manager. It has been over THREE WEEKS and I have not received a call, nor will they give me their manager's information. The staff continues to avoid telling me when the manager will be in, and comment extremely rudely about me in Spanish ("l**a m**rda con el vestido verde'). The loss of my favorite dress will go to small claims court here in Chicago, but I implore you to simply look elsewhere as none of the professionalism required for a dry-cleaner with such 'heritage' as CD Cleaners exists to ensure your clothing stays safe or ACTUALLY CLEAN!

I have been bringing my not so delicate items here for cleaning. For my bigger items (like…read morecomforters and outdoor rugs for the balcony), every day wool coats, scarves, leggings, tablecloths/napkins and just basic items, I have brought them here. To date, this location is better than the one on Ashland in Chicago. Items I have brought in have been pressed and cleaned to my satisfaction. I took in my curtains from the balcony to have them washed and folded and they looked good. Prices are very good, $24.99 for a comfortable and that is cheap in my book. The area outside rug was under a $100 and way cheaper than some of the other places I go to. Because of the volume of items they do, from the looks of clothes and rugs in the place, this would not be someplace I would take something beaded or delicate in handling. But when you need that big and bulky stuff done, this is the location to go to for the price.

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

Prompt & friendly service, very good tailoring. They responded to my Yelp inquiry quickly. I…read morewould recommend them.

H & m handiwork. I've used them a couple times, they do good work, are nice, inexpensive and…read morepatched my bedspread that was on its last legs with this watermelon patch.

Great dry cleaner. Prices are incredibly reasonable and the staff are always friendly. They usually…read moreask me if a day four days hence is good for pickup, but I think I've had them get it a little quicker. I've also taken garments here to be hemmed and they came out nicely. I don't have need for another cleaner whilst I still live in this area of town.

I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

This is one of the best companies I've ever dealt with. We had a disaster in our condo and they had…read moreto come and take all of our clothes. They were kind, professional, and so easy to deal with. They cleaned and inventoried everything and when we needed some of it back, they brought it right to us. Someone answers when you call and is always helpful.I can't recommend them more highly.

They claim to have same day service...in by 9 out by 5. It's not true…read more I drove over there to have 6 shirts dry cleaned and was told it would take 2 days. Also, the shop is filthy.

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.