Jacob helped us safely and efficiently deal with an ant infestation in our home. They were driving…read moreus crazy for months, including bugging our newborn--which really grossed us out! None of the standard hardware store bait stations worked. Jacob safely and tactically deployed small treatments that knocked out the problem. Two years later and we're still ant-free. If we ever have another pest problem, we know who to call!

Didn't show up for our second rescheduled appointment time. Was looking forward to getting the bees…read moreremoved. I guess we'll have to go with another company.

Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

Stellar company and superior customer service. Able to address our ant problem with professional…read moretechnicians, prompt communication, detailed information and fair price. Thank you!!

Quality and reasonably priced. The only thing is that they are very busy it's hard to schedule an…read moreearlier appointment-- but on the other hand, nature takes its own pace to work out.

I am glad that I chose them for my German cockroaches that I had in my rental house. I definitely…read morewould use them and recommend them to others.

Tech came out yesterday and got our first treatment. Was very professional and found the source!…read moreGave great suggestions to remedy our current issue. Then, inspected our entire house and came up with some great recommendations and offered up front pricing on how to help us if we didn't want to tackle them. Fair pricing and fast service! Can't ask for much more than that! Plus, haven't seen an ant since!!!! Thank you!

I've been a paying customer for 2 years, and instead of protecting my home, this company lied to…read moreme, endangered my family's health, and left me with $7,000 in damage. In July, their technician said there was "no evidence" of rodents in my attic. That was a blatant lie. Another company showed me the truth: massive piles of droppings, multiple nests, urine-soaked insulation, and mold. On 8/26/25, they scheduled an appointment between 11 am-1 pm. No one showed, no one called. When I called, I was told they "don't give ETAs." The technician never came. Meanwhile, rats got into my kitchen. My children have been breathing contaminated air for months. Their repeated health issues suddenly make a lot more sense now. Because of their failure, I now have to pay thousands of dollars out of pocket to rip out and replace insulation, clean up mold, and eradicate nests -- something that should have been caught long ago. This company took my money for years, never fixed the problem, never warned me about entry points, and clearly never cared. They strung me along while my house became infested. If you value your home, your money, or your family's health -- do not ever trust this company. They are incompetent, dishonest, and dangerous.

Requested service to remove squirrels from the attic of our house. Quoted $500 which included an up…read morecharge for squirrels instead of normal rodents, only redeeming part of this is the quote was the final price. For $500, I received: -An 20 min initial visit from a technician that involved setting the $5 black clamp traps that can be found on Amazon with peanut butter bait, all within a 2 ft radius of the entry hatch for an entire attic -A follow up as the technician didn't have enough traps initially -Another follow up where a 18"x12" wire mesh was installed that covered roughly half of the hole What I didn't receive was: -Traps set in any useful location, all 6 traps were set within arms reach of the hatch of the attic because it is not their policy to go into the attic....to eradicate rodents in the whole attic. -Any inspection of the attic for additional entry points, nests, rodent carcasses, damage, etc. because it is against their policy to go in the attic -Traps that would exclude the squirrels from the attic such as one way door traps or any other techniques other than the cheap clamp traps -Traps outside to get them while on the roof going to the entry location as this was not their policy either -A sufficient exclusion treatment of the 1 entry point, I had to redo it myself to fully close the hole -A technician equipped with a ladder to access the roof -Any follow up to my email detailing the issues before leaving a review All of this resulted in exactly 0 squirrels caught on my property. Will never choose them again. Kudos to the technician on his attitude and timeliness. But he was not experienced nor equipped with techniques, equipment, or policies to do the job.

We've had a great experience with Axiom Eco-Pest Control. We've had several technicians come out,…read moreand every single one has been wonderful. Our most recent technician, Macryan Aguilar Gonzalez, was amazing and truly went above and beyond. He didn't rush through the process, was friendly and professional, and did a fantastic job. I also love that their treatments are pet- and baby-safe, and that I don't have to leave my home during service. I've seen some reviews mentioning difficulty reaching customer service, but that hasn't been our experience at all, I've always been able to speak with a live person. Robbie helped me with rescheduling and was thorough, understanding, and provided exceptional service. Just a heads up for anyone new: bugs don't disappear completely after the first treatment , it takes consistency. We've been using Axiom for about five months now, and compared to a year ago, the difference is huge. No more stink bugs! If you're wondering whether it's worth it , yes, it absolutely is. Give them a try.

I was solicited by a pest control employee of Axiom who was working in my neighborhood.....He did…read moreeverything under the sun & moon to sign me up and assured me if I wasn't satisfied, I could cancel the service....That was a boldface lie! Then my husband died, and I naturally lost his income....When I got the bill - it was $350 per application!!! The next time he came, I told him I wanted to cancel the service! I even called the office and tried calling to cancel the service....... Don't get Duped Into this trap! There are other pest companies who don't require getting locked into a contract! The people in the office are callous and are not open to discussing terminating the this "trap"!!

My contacts have all been professional, informed, helpful, and friendly. Calls were answered…read morequickly and responsively. I am concerned that the recent sale of the locally owned Seattle area franchise to the national organization will alter that. The national call center is not yet programmed for our zip codes so, after a 35 minute hold, I was routed to an agent in Georgia and then from there to D.C. to respond to my requests for help in the Seattle area. Neither agent could do anything for me but both were courteous. I am now waiting for a response to get services scheduled. I would have used someone local if I had known.

This company is either grossly incompetent or intentionally misleading customers…read more Their website explicitly states they can locate dead rodents in walls, scope the area, and cut through drywall to remove them. Before booking, I confirmed this service multiple times--first with Ava during scheduling and again directly with the technician, Sam Dozer, before he even came to our home. Despite all of that, Sam showed up and then flat-out told us the company does not do this type of work at all. So let me be clear: * The website advertises the service * The scheduling rep confirmed it * The technician confirmed it * Then the technician arrived and said they don't do it This was a complete waste of time, incredibly unprofessional, and left us still dealing with a dead animal rotting inside our wall. When I showed him their own website proving the service is advertised, there was no accountability--just a shrug and denial. If a company cannot accurately represent the services they offer or communicate internally, they should not be in business. This is not a small misunderstanding--this is false advertising and terrible customer service. I will be attaching a screenshot of their website that clearly confirms what they claim to offer. Save yourself the frustration and look elsewhere.

Professional and thorough service. Tech was friendly and…read moreresponsive. Absolutely recommend Bulwark's seasonal service.

They did a good job and always made an extra visit right away if there was an additional pest…read moreproblem. Technicians were always really friendly.

I wish i can put 0* here. I have rodent issue in my backyard and i found out this company on google…read morereview, wish i would have checked yelp before hand. The initial assigned person promised how their bait and strategy is advanced and even have a entire village built to test the poison bait, DO NOT TRUST any of that. I paid $100/month not including several hundreds of dollars in the initial service, all they did is come and replace bait station, when asked to do more to put it under control, the only thing they did is to put snap trap inside the station, nothing more after that. they killed probably 6(visible ones) or so rodents through half year of service, i did that myself within a week with snap trap and poison. Then winter came, the rodent activity got worse, got like 8 rat holes and a collapsed stone tiles. And i told them i saw a rat peaking outside the hole the other day, and the onsite dude told me it could be anything, and if i don't take a picture of it, they wouldn't trust what i said. i mean i subscribed them for the exact service and there are holes all over a corner of my fence, do i look like i subscribed and paid $100/month for fun? Most of all, this is no way to talk to a customer, it takes years to build a trust, and only 1 second to destroy. I was willing to give them 1-2 month to give them one more try, but the dude just told me i should cancel it which i did. and the dude ended up taking away all my bait stations, including ones i owned myself, i thought i paid hundred of dollars in the initial service to get those bait station and baits and $100 per month for those. This is a company that you pay money to them for a service, and they spend more time telling you what you need to do than do it them.

Service since Sept. 22 ongoing issues since then. It seem they never can solved the issues…read more (no clue what they were doing ) Called tried to speak to a manager on 04/14 and 04/17/2023 and again today. Still no feedback from them ..