Linda greeted us at the front and was fine, but a few minutes later i went to check out the custom…read morephoto candle laptop that had signs saying it was in service, she immediately said "that's for store use. no touchy" i will not be returning to this location because it was off putting and could've been handled much better! maybe take the signs down

I really like this Yankee Candle. The sales women are pretty much all down-to-earth. They also…read morevery good with figuring out which coupons are most beneficial to you.

The Yankee Candle store in Wareham is one of the best stores that I have been to EVER! Whenever I…read moredo my shopping, guest service is always one of the most important things that I consider, and the Yankee Candle store @ Wareham Crossing is no exception! The staff is always very attentive to every need, but at the same they know exactly when to do so. They are not overbearing in any way, and it is always Avery pleasant experience when I come to this store! I have been to other Yankee locations as well, and there is just something special about the Wareham store.

I made a special trip to Yankee this weekend because of the sale they had going. I walked in and…read morewas instantly greeted, and the sales lady didn't push any products. She simply asked if I was looking for anything specific, and said let her know if I needed any help at all. I felt extremely comfortable to be able to browse. The store was very cozy, and clean. The staff was excellent and inviting. As I was leaving the store, a lady walked in and tried to steal two products. The staff was extremely professional, and followed her and asked for the products back. They handled themselves exceptionally well!! I would definitely recommend this store!

Stevie was very helpful in directing me to two perfect candles. Very friendly great personalityread more

OMG. I just left the Yankee candle in Mansfield the girl working there was extremely rude. I asked…read moreone question and she was just so rude. I will never go to the Yankee candle in Mansfield again ever

I like to buy candles both for the house and to give as gifts for birthdays and holidays…read more I have found that this is a nice Yankee Candle location to do my candle shopping in. It is located within the South Shore Plaza right on the first floor and is easy to find. They carry candles of all sizes and in a great variety of scents. There are often excellent sales that they run here such as a buy two candles get two candles free which is an excellent deal and a good way to save money. There are always store employees on the floor with some good product recommendations. Yankee Candle also has a loyalty club so make sure to sign up if you're not a member already. One of the perks of the loyalty program is that you will receive a free candle for your birthday. The cashiers at the registers are always helpful and are a pleasure to deal with. I highly recommend this location.

Great experience today! I purchase woodwick candles regularly ... a couple of the candles I…read morepurchased were not burning (I think the wood piece was faulty). I went in to swap those candles out and take advantage of the buy two get two free sale they have going on for their regular candles. The team was extremely helpful. They helped me pick some great scents and the return/exchange was a breeze. 10/10

Sunday hours are until 6:00pm. It was 5:09, the lights were on and the door was open. "We're…read moreclosed" was what I heard from the counter person at the back of the store. No sign on the door warning of an early closing and, even better, no mention of early closing when I called to see if they had a specific candle. I said we would be in but we're coming from a distance. Important not to management. I would like a call from someone in store management. I would like to order the items that are only at this location.

I am a yankee fanatic I love all things yankee, since my store in Hingham closed I have had no…read morechoice but to shlup to Westwood to continue my purchases. I have never had a problem with this store until today, the man with glasses and the short woman with glasses gave the biggest attitude and didnt even know the sales they had going on and for which products. I have never had such a terrible experience at a yankee store. Will not be returning.

Even by Yankee Candle standards, this is a great Yankee Candle. Super friendly staff, always…read moreimmaculate, always with full shelves. Way to go, Assembly Row Yankee Candle.

Stopped by this Yankee Candle because I found a 5 for $55 coupon for the large candles and they're…read moreregularly $28 a pop. It was a little hard to find and I had no idea there was a YC at Assembly until a friend mentioned it. There were some signs, but it was dark and hard to read. It's on the same street as David's Tea and Le Creuset, just another block down. Pretty typical YC store, not super spacious but all the stock is there. Staff was friendly. Stock was abundant and organized. I found what I was looking far.

This review is for their online online customer service. I had a package stolen from my front door…read more I messaged them and they remedied the issue immediately and professionally.,

Who would've thought I would find an amazing graduation present last minute ( an hour before…read moregraduation ) in Yankee candle! I was already in the plaza and I had gone into every store not knowing what I wanted to get as a gift, so I came into Yankee candle. This location is a bit small , but super clean and super attentive and with a very nice worker. Sharon was the employee who helped me and welcomed me very nicely and was my helper for the next hour. I browsed the store not knowing what to do, explained to Sharon after I wondered around for some time and BOOM, she mentioned they have this thing where you can place an image on a candle and presto an amazing idea I printed a picture with a quote with an amazingly delicious smelling candle and it made a beyond perfect gift. My sister LOVED IT! At first I thought it was going to be tacky but nope! The image came out perfect and the quote I chose was just right. Sharon even wrapped it up nice nice for me with a bow an all. I had a really great experience in this location and I was beyond happy after I left. My sister has yet to light the candle because she doesn't want to waste it she says HAH!

Unlike the other store in this outlet mall that seeks similar products like plug in refills and…read moreroom sprays, these people are friendly Went in to see what they had even though I'd just restocked. Back of store I'd outlet and the front is like any other. Grabbed a few outlet items and a handful of 50% off items. Saleswoman was very nice and helpful. Let me know I had rewards money so used that too. I rarely go to these outlets but very glad I stopped in, needed a new air freshener for the car too. Now it smells lemony. Recommend 100%!!!!!

I love Yankee candles but the service was so horrible at the outlet yesterday.. Karen was so rude!!…read moreMy friend asked her nicely about the candle in the sale isle and her response was "what"... is this customer service? Then she said the whatever the price listed there.. lady, if you don't need the job.. I'm pretty sure Yankee candle can replaces YOU without any issue! If you hate working .. leave! We as a customer is always right! Your attitude made us want to leave and didn't want to spend any money there. We will report to LISA the manager there today! Your attitude is unacceptable as a clerk there.

Stopped in to smell all the delicious candles in this shop. Around 7:45pm 5/29.....the store clerk…read morewas helpful even though we weren't planning to buy anything. She showed us how the candle melter worked and pointed out that even the small ones were on sale. She didn't do it like she was talking down to us. She was very professional and friendly. So with my last few dollar bills we purchased a car freshener and a small candle. She remained courteous and professional. With this small purchase she treated us like we spent hundreds of dollars. We got a coupon and shopping bag...then! She came around to the other side of the counter handed us our bag and said have a nice evening! FANTASTIC CUSTOMER SERVICE AND LUXURY TREATMENT and we only spent $2.13 Kudos!

I had a WEIRD experience at this store that I just can't get out of my head. I'm going to give 3…read morestars, because it wasn't bad. It was just weird. I approached the counter with 4 candles. The deal of the day was buy 2 get 2 free. I had 1 large one and 3 small ones. I only picked the large one because they didn't carry that fragrance in a smaller one, otherwise I would have chosen all small ones. The cashier said, "why don't you get get another large one instead? It'll be the same price." I was confused, and asked why. She said "because they're buy 2 get 2." I said yes, I'm getting two small ones for free. She said right. I said I'm paying for a big one and a small one. She said right. I said I don't want to pay for two bigs ones. The light bulb went off and she said "Oh! Of course. You must work in retail." [I don't - I'm just on a budget and can do math] Um. K. During the transaction, she asked me for my email, and I figured sure, I'll probably get coupons. I spelled it for her, and she stared directly into my eyes while she typed it. It was SO CREEPY. Being able to type without looking at the keyboard is not some impressive super power. I get it. You can type. Look at your screen, or look ANYWHERE other than creepy staring intently into my eyes. So I did not have a "bad" experience but I sure had a weird one and I'm not gonna be shopping at this location any time soon. You can get Yankees lots of places so I'll just be going somewhere else.

Great store with lots of choices of fragrances...through the years, the price point of Yankee…read moreCandle has become more and more affordable and also the item selection is more varied.. Now you can get fragrances for your car as well as your home for example.. Nice sale section where you can take advantage of a few more savings for you. Nice friendly staff.

I stopped in to browse their clearance selection in the store . 40-50% off depending on what you…read morepurchased . Candace was the associate that helped me. She couldn't have been sweeter. I learned something too about trimming the wicks and I ended up giving her another sale when I bought a wick trimmer that was also on sale. The only negative thing I can say is the tractor trailer that was making a delivery was parked there for 15 minutes making it difficult to get to the store, but that was not on Yankee candle. thank you again Candace You did a great job