Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

We love Old Dominion Pest Control! Pacey is so friendly and helpful and very responsive to any…read moreneeds we may have. They are conscious of our dog and making sure all is safe for her to be around and will come out in between treatments to address anything that comes up. Would highly recommend.

Thomas was personable, professional, responsive (called within an hour after I initially reached…read moreout), came to my home within 2 days of our initially speaking, and actually began treatment on my home that same visit! IMPRESSIVE! The paperwork, and my signature, was done via email and electronic signature. EFFICIENT!, The initial termite treatment requires the city to mark off the lines in my yard. His being so proactive, the city wire/gas line marker had also arrived, prior to Thomas, and did their markings. Again, IMPRESSIVE! He ensured I understood costs, treated the home, and communicated with my wife well on a myriad of things. PROFESSIONAL! DEFINITELY am impressed thus far, and am looking forward to the continuation and sustainment of the quality received!

I reached out to Creighton Pest Control about a mice issue in my attic. He explained his approach…read moreclearly and walked me through the plan to place bait stations outside the home to lure the mice away from the interior. He also set up glue traps in the attic to catch any that were already inside. The service was prompt, efficient, and handled with professionalism. He answered all my questions and made sure I understood the process. You can tell he knows what he's doing and takes pride in his work. I appreciated how thorough and respectful he was during the entire visit. Definitely recommend.

I really had a rat problem in my house. I lived in my home for 44 years and not even an mouse. All…read moreemployees are very knowledgeable and very understanding.

So I'm waiting in line a a Chick-fil-A drive through during lunch rush and car number 03 of this…read morecompany decided to cut about 8 or 9 cars in line that were waiting across an intersection. Of course there was a gap to allow traffic to flow through the line but this guy thought that meant he could skip ahead, even after honks and waving from other patrons behind me. If this literal corner cutting behavior is in any way indicative of their service quality I would steer clear

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

This company has done an incredible job in the last 3 months. So far they communicated well, and…read morehave done a great job with rodent control so far! Thank you!!

*This job request was for a friend's rental property with a roach infestation while he is out of…read morethe country*. Weather conflictions caused some delays in service, which caused a delay in communication. However, once we were able to get connected, very professional and tenants said the job was done well and the person spraying was polite and approachable. Extremely reasonable pricing as well! Definitely recommend over a lot of the other companies I reached out to.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

Dean is extremely dedicated to getting the job done right the first time. He took time to explain…read more(in layman's terms thankfully) how the insects behave and how & why his years of experience, technologies and attention to detail take care of the issues at hand, as well as the contributing factors in the surroundings. I have since switched locations and am making sure my new employers are set-up with Dean's expertise and commitment to satisfaction. (Currently, a well-known pest control company has not resolved a seemingly simple issue in our office building after 4 visits - and borderline dismissive treatment). Additionally, working with a self-starter/family owned local company is rewarding in and of itself. I definitely recommend!!!

Highly recommend this company. The owner has plenty of experience and is very knowledgeable , he…read morewent over and beyond my needs and expectations. This company deserves more then a 5 star rating