Beautiful store. Per my Xfinity rep, Jeannie, it has only been here since June…read more I am here only to disconnect cable TV and internet and return equipment. Decided to cut the cord and use "rabbit ears" for TV. I am ok with that. Am able to get about 30 stations and will still have to figure out how to position antenna to get PBS. And internet? Decided to go with Verizon unlimited data plan and get a jet pack for computer. Will save money which is the ultimate goal. Basic xfinity cable TV and internet was getting way too expensive. Oh, and Jeannie was very pleasant and efficient to work with.

i greatly apprecate there service and reasonable price for home phone and internet service. i was…read morehaving difficulty hooking it up. i reached out to them and they returned and explain to me and i greatly appreciate it. the money i have to spend is well worth it.thanks for your kindness and patience with me.theresa carroll

I went to the chat app on Monday! 2 reps told me I could make payment arrangements and my service…read morewould not be disconnected.....guess what I wake up Wednesday to no service!!!! 8 called Xfinity to ask why....they told me #1 they were unable to do the extension I needed and #2 there were NO notes of me chatting with an agent on their app. I asked them if they wanted my screenshots I took of the chat convo...they said I'm sorry we just can't do that! Their liars and they let the agents tell you whatever just to get a 10/10 rating!!! That's shameful!!! I will be calling the puc and whoever else I need to!

Not very Customer Friendly if you are a little late on an extension by 5 days …read more And I could hardly understand the representative English language. I am Disabled and have trouble walking and am in need of phone service ,But who Cares .

This review requires some backstory, as it's one of those rare instances where one person…read moresinglehandedly turned a 1-star experience into 5. Due to some of my chronic conditions, I applied for and was approved for a unique discount for my Internet services, and was told I would be receiving my set-up equipment in 2-3 business days. After waiting a week and a half, I finally tried reaching out to Xfinity via their website. The AI bot is absolute trash, BTW. I was ready to swear off Xfinity, because they showed no record I even applied for the program. Finally I made one last grasp, finding another fairly-low cost program. This time I walked into the brick-and-mortar store, and after explaining the situation to the woman greeting, I was paired with Charlie. Charlie turned this experience around. Not only was he amicable and pleasant, he knew exactly what he was doing. Not only did he find my original approval (which turns out to be a better deal in the long run), he quickly jumped onto a chat with some of his people, made sure my service would be ready, and made extra sure I was walking out with not just the service I wanted but all the equipment I would need to set it up myself - including coax cables! Having worked in hospitality most of my life, great guest service can absolutely be a game-changer. Xfinity, give Charlie a raise! You should be lucky to have him.

Horrible customer service. My mom passed and I had to close her account. I was informed by a…read morerepresentative of xfinity that they would send me a shipping label to send equipment back. I never received a shipping label but what I dud receive was a bill for $150.00 because equipment wasn't sent back. I tried calling customer service multiple times to explain situation. A local store is to far to drive so I asked for them to send me a shipping label. I was inform that I would need to log into my moms account to request the shipping label. I explained again my mom died and I don't have access to her account. They basically told me that's my problem. Customer service was rude, uncaring, and totally not helpful at all. Do not go eith this company.

Cove offers a wide variety of services for Residential and Business Customers. Check out their…read moresite to see what all they offer. Their Customer Service department is wonderful they are very patient, friendly and informative.

I had GoNetSpeed installed May18th. It is delivering exactly as advertised, simple, courtesy…read moreinstallation and speed as advertised. Hardwired I'm getting 102/106 download/upload speeds and with my wireless I'm getting a consistent upper 80's download with mid 90's upload speeds I have 12-15 devices and everything steams without a problem $50 a month guaranteed for life. Sure beats my old provider in every way.

Gonetspeed is the internet company to go with when choosing a service provider. I appreciate that…read morethey have a lifetime pledge to never raise your internet bill. Moreover, I was impressed how fast and easy the installation was. I went on their website and scheduled an appointment and the technician showed up early to the appointment instead of late. He was very easy going and knowledgeable. He answered any questions I had and was in an out of the house within ten minutes. He was very quick and efficient. I have had reliable internet ever since it was installed, which I can not say the same with other internet companies I have had in the past.

This place was jam packed and it took forever to have someone check you in and assist…read more Additionally, service and accuracy varies depending on who is helping you. Andre really helped us out and I'm glad he was able to resolve our outstanding issues and account discrepancies.

Verizon Brentwood, PA Paul made the experience of updating…read morea phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!

This small start up offered pro bono help! They said they don't charge and are helping people with…read morewifi security and set up. Such nice people.

From the owner: Wifi done right. Simplify your life! Pittsburgher's who speak your language, forget those long hold…read moretimes with your service provider. We're here for yinz!

Wow! I don't understand the bad reviews here…read more I have been thoroughly impressed with this location. There are ways in which. Verizon is frustrating however this location has been more than helpful and professional.

So I wrote a one star review on Jan. 3 2026 telling of the huge problems w Verizon…read more refusing to correct a defective e sim card they installed in my brand new apple 16 e I phone, purchased FROM the VERIZON store in the water front. new phone is still dropping 2 to 6 calls a day. i received an AI response lp on yelp about how SORRY the VZ store manager is and how they intend to to fix the problem to insure excellent customer service. well--it's 1/24/26. i haven't heard from VZ yet. my 1 1/2 hour 'on hold' call, to 3 different VZ departments , using the VZ APP was 'transferred' between 3 different departments --not to "TECH SERVICE". Then my call (made from my home VZ phone since my cell would be guaranteed to drop the call--) was disconnected by VZ. No call back ! no email ! . VZ is my home landline PHONE and Internet and cell provider. so VZ has my contact info--they sure use it send bills promptly.. VZ's negligence and lack of care to longtime customers like my family is inexcusable. I'd give ZERO stars to VZ if that were an option. . .

Blue Devil in Burgettstown now has high speed internet. There is no reason on earth anyone should…read morespend their money with Hickory Telephone Company. You will never get internet speed near what you pay for, they will be in your home multiple times a year to "fix" things and when you need them they will not be out in a reasonable amount of time. They will respond to a negative review quickly, but have no interest in resolving your problems. They have excuses for everything and no business working in our area. Please exhaust all other options before buying from HTC.

Welcome to the land of a monopoly. Internet speed is good but tv is terrible. Pay more than Comcast…read morefor less. No on demand and bundles don't include everything. Get anything else.