Cancel

    Open app

    Search

    Services - Xfinity

    Television service providers

    Internet service providers

    Xfinity Photos

    You might also consider

    Recommended Reviews - Xfinity

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Xfinity

    You might also consider

    XFINITY

    XFINITY

    1.2
    (71 reviews)

    XFINITY is a division of the Comcast company. XFINITY sells cable television, Internet, and…read moretelephone services to customers across much of the United States. I have been a customer of XFINITY for almost a decade. Currently, I use only their cable and Internet. Their prices are high, but the cable and Internet have reliable connections. In the past, my husband called XFINITY's customer service department to change our plan so we could watch local sports teams, and the representative told us the wrong thing. We ended up calling them again and changing our plan back to the original one. Recently, I needed to have XFINITY mark the locations of their wires in my yard prior to a digging project. An XFINITY employee arrived on time and accurately marked the locations of the wires.

    Disappointed for a variety of reasons:…read more 1: Had to pay for professional installation, and soonest appointment was a week away despite the store being down the street and promise of "same day installation" 2: appointment windows are 2 hours long and there is not a "your technician is on the way" notification, I.e I could do 4:15 not 4 pm, but the window is 4-6 pm and technician came at 4:03 and left at 4:10.... I got home at 4:12 from the hospital 3: no way to contact tech directly, everything is through AI bots and the only options are to reschedule your appointment when they notify you your tech has arrived 4: tech support is non existent. rep repeatedly muted himself during conversation unannounced for 5+ minutes. Provided very little coherent advice, then pitched Xfinity mobile ;(

    High speed entertainment at  Verizon Fios

    High speed entertainment at Verizon Fios

    1.1
    (10 reviews)

    I switched from Xfinity to lower my costs of internet and TV service. Boy was I wrong. I ordered…read morethe services via online chat with Verizon (and kept a copy of the transcript) and was presented with a definitive price. Turns out I paying $20 more than quoted. The area supervisor called after my company satisfaction survey and promised someone would contact me about the difference in the stated charge and what I'm paying and also provide a channel line up. No one ever called me. I repeatedly tried to reach that supervisor and only succeeded in getting his voice mail. I left very clear messages requesting a call back and he's ignored every message. Is this how Verizon hopes to keep customers? Think twice before you buy this service.

    Six months ago I took advantage of a deal that Verizon was running that included free installation,…read moreDoorDash, credit, and six months of free Disney+. The man in charge of the installation showed up at my door and promptly told me he could not do it because I live on a street and he did not have anybody to help him. But they promised they would be back within seven days to install my FiOS. I cannot tell you how many times they came back and kept coming up with excuses why they could not install it but it ended up taking over two weeks and I did not have Internet because I had already canceled my previous service. When I pointed this out, the installer told me that I should not have canceled my service until they have installed the FiOS. And then the best part is that in spite of following all the directions, I could not access my free six months of Disney. And then they informed me that my six months was up and I was going to be charged $10.99 per month. I had to argue for almost an hour with their online chat just to get it canceled. And they acted like they are doing me a favor. I dropped Comcast because they kept raising the prices. Verizon offers better pricing if you don't count the fact that they don't follow through on their contracts. And I basically gave up two weeks of my life waiting for them to install my cable Internet. Comcast also gives you a free streaming box and I found out after having my FiOS installed that I needed to buy a new TV because my Sony Bravia smart TV did not support new apps. Total waste of time and money.

    Xfinity Store by Comcast Dealer

    Xfinity Store by Comcast Dealer

    1.7
    (11 reviews)

    In and out...had to return gateway and check billing problem...John was very helpful and answered…read moremy question in short time...

    After I scheduled a move with xfinity for the end of december, they made an "error" and turned our…read moreservice off 2 weeks before the date I scheduled. Could not get ANYONE on the phone to help. So we drove to our xfinity store on freeport road in the waterworks. The employee immediately says I cant help you with that and gives us incorrect information instead of listening to the problem I had just explained. After telling them we can't get a live person on the phone and that she was looking at the wrong account she gave us a different help line which helped solve the problem ( of course they couldn't do anything for us but instead of being dismissive offer your loyal customers the help line.) All the while we were on the help line the three employees there all spoke loudly amongst themselves and laughed at tik tok videos. They are truly unprofessional. While the help line did solve the problem and was very courteous and patient, it was a terribly long process. Took an 1.5 just to get our router turned back on. We will be switching companies in the future becuase this has been the second strike with this awful company. Just earlier this year we got charged almost $200 for making a text and a two minute phone call in Canada. We called xinfinty and they apologized and refunded us the money. Only for a month later for the charge to reappear again and when we didn't pay the extra charge but our regular bill they turned our service off. we went through three different phone calls of them removing the charge over and over only to have them keep turning our service off. Truly awful company we will be switching in the future.

    Xfinity - mobilephones - Updated August 2026

    Loading...
    Loading...
    Loading...