They always have what I need, they are knowledgeable and their hours are convenient! And they are…read morealways kind and have a great customer rewards bonus!

Perfect customer service, very welcoming atmosphere I had…read moresome questions and wasn't sure which product was right for me. The person that helped me was so knowledgeable and patient.

I loved this vape shop. I thought they moved but it seems they have disappeared. The Henrico County…read moreCasino has taken over that area and I'm flabbergasted they have let that proceed in this area... closing small businesses in favor of a ruckus causing casino in that part of town is completely beyond my wildest dreams. Hopefully the city is the one to have to see to this decision...

Just denied me even though I had a valid ID. Husband ran into the vape store to grab me something…read more He left his ID at home. He is obviously over the age and has greying hair. Plus we are in there ALL THE TIME. Okay, not problem right? Wrong. The smug asshole behind the counter informed me when I came in myself that I could not not buy my own coils. I had my ID. It was for my vape. Basically I was told I couldn't buy anything until my husband showed back up with his ID. Trash. We have been loyal customers for several years now. Never again. I have friends that go there and I'll be turning them to a new store too. I am almost 30 years old with a valid ID. I've been doing hard labor for the last 8 hours and I shouldn't have to drive home and drive back. So I won't. Ever. So thanks for chasing off regulars who spend hundreds at your store. Like for real the guy KNEW we were both of age and was being an asshole just because he COULD be an asshole.

I've been going here for 15 years. Very friendly and personable staff that recommends the best…read moreflavors- not just the ones they are trying to get rid of. Extremely genuine people- not to mention the best deals you will find anywhere in Richmond. Great rewards system too! They have always done right by me and I will remain a loyal customer for years to come :)

I purchased a faulty piece for my puffco from carytown tobacco a month ago. The owner- michael,…read morereached out to me immediately offering a full replacement immediately. Extremely friendly, understanding and great customer service. I have been a customer for years and will continue to be one !

I don't give bad reviews lightly, but Higher Education robbed me of $70. They did this by selling…read moreme a cheaply made knock-off grinder and then refusing to accept a return. Higher Education are criminals who are damaging the name of an American Company, Cali Crusher, as well as trust in local businesses. I brought the clean and unused grinder back into Higher Education, along with the receipt, and proof that it was a knockoff. The Owner's reply after acknowledging that it was fake grinder was: "No returns. No returns, no exceptions. Do you want me to keep repeating myself?" This is the most unprofessional and disgusting way of doing business I've seen from a RVA proprietor outside of Seibert's Towing. Selling cheaply made knockoff goods for premium price of $70 and refusing to accept returns is simply criminal. The Owner has made this practice his policy, and for that reason Higher Education does not deserve your business. PS: The Grinder is fake because: 1) It visibly doesn't have Cali Crusher's patented 4-Way Quick Lock System. it just has regular cheap metal threading 2) It doesn't have the crossbar supports beneath the screen. 3) It has a cheap plastic pollen scraper, instead of Cali Crusher's signature guitar pick shape.

Had great experiences at this place (which is a few blocks from my house), until they sold me an…read more18mm bubbler after I specifically told the sales associate (who I think was pretty new) that I needed a 14mm stem--then flat out refused to exchange it for something that would work when I brought it back totally unused 20 minutes later. The associate even admitted it was his fault for selling me the wrong size, but his manager wouldn't let him do the obvious decent thing--which was exchange it. I mean seriously, what the heck is that? When I called the manager myself, she wouldn't even hear me out, just saying "no refunds" and "you should have read the signs before buying something." Totally not how the law works, much less basic retail service. I seriously hope that $85 one-time sale was worth losing a repeat customer and pissing off a neighbor.

Outta Towner here and lemme just say being from Cali, this place has everything u need. Especially…read moresum Mary Jane if u indulge like I do. Was looking for some weed already knowing it's not like Cali but I'm hoping for something mid. We'll, they have an assortment of strains that are pretty good and affordable for what I was expecting. They have 10dollar grams from gelato to sativa and 5 grammars too. Only down fall, they go quick so buy as many as possible. Lol.

I always have a wonderful experience when I visit Carytown Tobacco. I just moved here a little over…read more2 years ago & work in Carytown, & love shopping at Carytown Tobacco for incense and candles. I typically work until around 8/9pm, so their hours are perfect. Mikey is always so helpful and pleasant to speak with, & has helped me find what I'm looking for numerous times. I have recommended Carytown Tobacco to a handful of people and will continue to do so.

My favorite shop in the area. Always leaves a smile on my face. Will definitely be back again…read more Thanks

Great selection Hot…read moreand ready best bank for ur value Ask for anything they bring the heat Vapes & flower Very helpful on prices Made this Texas boy happy keep it up

When I first went I was going for a grinder. They are a bit pricey on their grinders but, I found…read moreone I like (electric cookies grinder) I used it once and I want to return it or talk to someone but, when I went to there store at 10:38am it was not open. Store hours say 10am-9pm. Edit: Went back and got a new grinder that workers.

From the owner: Established in 2023…read more At EVOLVE we take pride in exploring the latest trends so that we can always offer the most popular revolutionary products in the market to each and every one of our clients for the best available price. The market is constantly evolving, and so are we as your favorite local Head Shop in Richmond, Virginia. We offer a great variety of high-quality Glass Pipes, Water Pipes, Bubblers, CBD Products, CBD for your pets, wide selection of Vapes, Premium Hookahs, Kratom, Edibles, Tobacco Products and all the accessories under the sun. We also provide a free rewards program to all of our customers and warranty programs for some of our most trusted products and hold all of our products to the highest quality standards.

10/10 best products prices and recommendations!!! Mo is awesome! You're doing yourself a service…read moresupporting this client focused biz!

Guy working was so nice and helpful! I have very limited knowledge (aka none) when it comes to…read morevaping/products and he helped me find exactly what I needed and had great recommendations. Did not feel rushed at all and he made sure I was happy with everything before leaving. Will definitely come back here for future needs!