Completed service in a timely manner. They are professional and caring. Communication is excellent.read more

Great crew however I had one simple task and didn't get it. Plus when we started with them they…read moredidn't tell us that if you have five weeks in a month that they're going to charge you $35 and there's six months in the year that you're paying $35 and I don't like that

The new owner really cares about building rapport with his customers. He is an expert in pools and…read moresupplies. If the store doesn't have what you are looking for he will order it for you. This establishment takes care of your needs!!

From the owner: Family owned and operated pool supply store featuring a wide variety of products for all of your…read moreswimming pool and spa needs. We carry products for having fun as well as products to repair or replace any of your swimming pool or spa equipment. We are a full-service shop that offers weekly swimming pool service and repair, or you can pick up all the supplies you need if you're a do it yourselfer and enjoy taking care of your swimming pool yourself. We work with representatives from Pentair, Hayward, Rheem, and Raypak, as well as others and can provide any equipment you prefer for your swimming pool and spa needs. We can repair or replace any swimming pool and spa equipment for you or provide you with the parts and equipment you need if you'd like to tackle the job yourself. We're always here to help and answer all your questions no matter which route you choose. We look forward to seeing you soon! Thank you, from all of us here at Oasis Pool Supply.

ZERO STARS- Terribly disappointed in lack of customer service. Daughter went in store to pick up 2…read morefloats. Online "Leslie's"price $119.99. In store Dan said no, $149.99. Husband was on the phone with our daughter. Dan said, no that must be the smaller size. We gave the Product Number "78369". Yes that was the float in-store. Dan would not match told us we needed to order online. I ordered online for pick up at store #429. They told us they couldn't see the order. We called back and Shane also said they couldn't see our order. To cancel our order and then she could buy them. I called the Ellsworth location #575 and spoke to Ronnie, who was an incredible help. He had the floats and when asked what the price was, he promptly quoted $119.99, just like the website. We cancelled our order, and will be calling the District Manager, Mark Mansfield on Monday. Easily could have been avoided if in-store staff could have taken the time and care to check the price. Highly recommend driving to Ellsworth and Brown, rather than dealing with rude and incompetent team members.

I've been going to Ralph at your place for a few years now. If he's not working I ask when he will…read morebe and I come back. He doesn't follow the party line. He explains everything from a scientific point of view and doesn't try to sell me products I don't need. He cured my algae problem and now I understand why it happens and how to control it. Thank you Ralph for all your help!

We did a lot of research on the BBB and various other sites to narrow our search to 3 companies…read more After meeting with each of the three, we were impressed with Al at Mirage Pools-he was straightforward, honest and the price was better. Other companies had big show rooms, lots of commission sales people, hype etc. Nice to look at but why should I pay extra for someone to pressure me to buy more than is necessary. There were items other companies had convinced us we "needed" and were ready to pay for but but Al said "Honestly, I wouldn't put it my pool. It's a waste of money". Floored and thrilled with blatant honesty. Any large construction project of this nature will have hiccups. Ours were blessedly few. If we had questions or wanted to make changes, they were patient and accommodating. The subcontractor they recommended for our hardscape was also excellent. If we ever were to do another pool (hopefully not because we love this one) we wouldn't hesitate to hire them again.

WOW! I never thought I could own a backyard that looks so stunning. AL and his team did an amazing…read morejob on my pool and full backyard landscape. My family and I now have a forever backyard that we love so so much. Again just wanted to thank the owner AL for making our backyard dreams come true! I will recommend Mirage pools and spas forever now.

1 Star Extremely disappointed with this company's…read moreservice--and unfortunately, this was not an isolated incident. Most recently, the pump had not been running for four days, yet the cleaner reported in writing that the pump was functional during his visit. That statement was flat-out inaccurate and raises serious concerns about the honesty and reliability of their reporting. Additionally, the service log claimed the surface had been skimmed. If that were true, it should have been immediately obvious. I walked out less than five minutes later, and there was no visible evidence of any skimming having taken place. None. I understand that service visits are time-limited. What I do not accept is inaccurate reporting or being told work was done when it clearly wasn't. This is not the first time we've had issues like this, but it was the final straw. When you're paying for professional service, you expect transparency and accountability. Based on repeated experiences, this company delivers neither. I would not recommend them.

What a great team of individuals at Desert Bloom. They've been taking care of our home pool for 3+…read moreyears now and they truly offer awesome service. Their techs are consistent, dependable and do a great job. Their project managers diagnose problems with great accuracy, honesty and professionalism. My pool equipment is 20 years old and we have systematically replaced necessary pieces of the system over the past year or so to keep the pool running smoothly. The greatest testament to quality pool service is when your pool is crystal clear in the middle of our ridiculously hot summers.....all summer long. Thanks to all at Desert Bloom!