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    Greenfield & McKellips - Mesa Pool Supplies & Services

    5.0 (1 review)
    Closed Closed

    Services - Greenfield & McKellips - Mesa Pool Supplies & Services

    Pool maintenance

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    10 years ago

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    Leslie's Pool Supplies

    Leslie's Pool Supplies

    2.5
    (20 reviews)
    $$

    ZERO STARS- Terribly disappointed in lack of customer service. Daughter went in store to pick up 2…read morefloats. Online "Leslie's"price $119.99. In store Dan said no, $149.99. Husband was on the phone with our daughter. Dan said, no that must be the smaller size. We gave the Product Number "78369". Yes that was the float in-store. Dan would not match told us we needed to order online. I ordered online for pick up at store #429. They told us they couldn't see the order. We called back and Shane also said they couldn't see our order. To cancel our order and then she could buy them. I called the Ellsworth location #575 and spoke to Ronnie, who was an incredible help. He had the floats and when asked what the price was, he promptly quoted $119.99, just like the website. We cancelled our order, and will be calling the District Manager, Mark Mansfield on Monday. Easily could have been avoided if in-store staff could have taken the time and care to check the price. Highly recommend driving to Ellsworth and Brown, rather than dealing with rude and incompetent team members.

    I've been going to Ralph at your place for a few years now. If he's not working I ask when he will…read morebe and I come back. He doesn't follow the party line. He explains everything from a scientific point of view and doesn't try to sell me products I don't need. He cured my algae problem and now I understand why it happens and how to control it. Thank you Ralph for all your help!

    Desert Bloom Pool Care

    Desert Bloom Pool Care

    3.7
    (3 reviews)

    1 Star Extremely disappointed with this company's…read moreservice--and unfortunately, this was not an isolated incident. Most recently, the pump had not been running for four days, yet the cleaner reported in writing that the pump was functional during his visit. That statement was flat-out inaccurate and raises serious concerns about the honesty and reliability of their reporting. Additionally, the service log claimed the surface had been skimmed. If that were true, it should have been immediately obvious. I walked out less than five minutes later, and there was no visible evidence of any skimming having taken place. None. I understand that service visits are time-limited. What I do not accept is inaccurate reporting or being told work was done when it clearly wasn't. This is not the first time we've had issues like this, but it was the final straw. When you're paying for professional service, you expect transparency and accountability. Based on repeated experiences, this company delivers neither. I would not recommend them.

    What a great team of individuals at Desert Bloom. They've been taking care of our home pool for 3+…read moreyears now and they truly offer awesome service. Their techs are consistent, dependable and do a great job. Their project managers diagnose problems with great accuracy, honesty and professionalism. My pool equipment is 20 years old and we have systematically replaced necessary pieces of the system over the past year or so to keep the pool running smoothly. The greatest testament to quality pool service is when your pool is crystal clear in the middle of our ridiculously hot summers.....all summer long. Thanks to all at Desert Bloom!

    National Pools and Spas

    National Pools and Spas

    2.7
    (11 reviews)

    we had our pool installed by Joel and there was a major mistake! I called and complained, no one…read morechanged it as only sub contractors were on the job and they didn't speak English. the in-floor cleaning system was guaranteed for life. lol! joel and company won't send you new heads! we have needed them several times since we had the pool installed and every single time it is 3 or 4 months of me texting and calling every week. by the time one comes I need two more! it is a struggle to get them to do as promised I'm so frustrated now I neeeed almost all of them again! I don't understand why they refuse to do as promised.

    We are so impressed with our swimming pool that National Pools and Spas made for us in May of 2018!…read moreJoel Hadley was our contractor and was very easy to get along with and was very understanding to get what we wanted. We had visited with more than three swimming pool companies and everyone had A) B) or (C) to choose from. That's when I knew if we wanted something special we were going to have to hire our own contractor. So, off I went to pray and ask our Heavenly Father for someone that could do that and after a few pictures and drawings we were off to start our new swimming pool and water feature. I've been very happy with Joel as he has done everything he said he would do. Thank you, National Pools and Joel Hadley, for all your help. We love our swimming pool and all the surrounding area that was done! Thank You, Heavenly Father!

    Greenfield & McKellips - Mesa Pool Supplies & Services - poolservice - Updated June 2026

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