We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I had a mouse issue at my residence. Critter Removal came late last year (2025) and placed outdoor…read morebait boxes. This spring when I checked the boxes they were 100% empty (4 of them). I removed the empty boxes and placed store-bought bait boxes to continue treatment for mice. A few weeks later, the Tech shows up to do "quarterly service" for the boxes. I show him the empty boxes which he says he will re-bait and place back around the house. The next day, I look in the boxes and they are 100% empty. If you're using this company, check that you're actually getting what is promised. I wasn't.

Do not call out unless you are prepared to spend a ton of money!! They advised us before coming out…read moreit would cost 350 for an inspection. But they said that they could apply that to the work they do. What they DIDN'T tell us is that you have to do everything that they suggest in the quote or they won't do ANYTHING and you are out the money. It is all or nothing. They quoted us multiple items that came to about $3600 but when we said we didn't want to replace our gutter covers for theirs, they said they wouldn't do anything else from the estimate. We would never have had them out if we knew this. I can't say anything about the work they do since they wouldn't do anything else, but only call them if you are prepared to pay for everything they suggest!!

Travis was amazing in wrangling our Hornets nest, a litter bigger than a bowling ball. And I was…read morecharged much less than a competitor. You guys are forever on my go-to list for varmints!! thanks, Travis and AAA!

I have never worked with a company with this terrible of customer service and employees. They are…read moreso unhelpful that I might as well. Just put up a craigslist ad to get what I want done. I was told that the customer service is so bad because they "are a large company and have a lot of customers." DUH! I'm one of them! They give me appointment slots where I have to wait around all day and take off work and then just don't show. I'm going to be switching to a local company because this is ridiculous.

I don't know our Orkin guys name but he is great! He knows his stuff and clearly enjoys his job…read more Very friendly. He's a breath of fresh air. He gets the job done!!!

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Once you contact them they spam you to death. I did business with them once and the results were…read morenot good.

We have used Tro Pest control at our company for many years now. Bill the owner used to always come…read moreand now he has a great team behind him. They are awesome and highly recommend them. They have been to my home in the past. Now looking forward for them to treat my new home. Very trustworthy company !!

We called Trio Pest Control to get an inspection. They were able to get someone here within 48…read morehours. Brad came to our home and was fantastic - punctual, professional and very knowledgeable. If we ever need pest service again, we will definitely call them. They are really top notch.