Had service for years. Kept having rodent problems. Then was billed for service when no one came to…read moredo the service. Called and they sent a technician the next day. Billed a second time. Had to call again to get the billing fixed. Canceled service. One month later, get text at 5 pm on a Friday, they would be out on Monday for service. Called Monday morning to make sure nobody would be out. Got bill one week later. This has now happened 3 months in a row. They assure me my account is closed but keep having to call again and again because I keep getting new bills. For some reason, they cannot get billing right.

Been a customer for years i pay a monthly fee called to have a be hive sprsyed they wanted to…read morecharge me another fee because the technician had to walk more then 5 feet from the house to spray the area yes the bees were about 300 ft in the backyard i was back there working in the area now i can not work in that area they told me they only protect the house not protecting people wow they really care about the safety of their customers bye orkin never again

They randomly schedule appointments without time frames. They scheduled an appointment last quarter…read morewith a timeframe. I took off of work to make the appointment and they canceled the appointment without warning. Then yesterday I got notification that they were coming today in the a.m. so I took off work again. There was no timeframe associated with the "morning" appointment. I contacted my usual technician via text message and he stated he didn't know when he was getting here and couldn't give me a time at all. I called the office. The girl at the office answered the phone very nice but then had poor customer service skills. She told me she couldn't get a hold of the technician so she couldn't give me an answer as to the time. Here I sit waiting for them for my "morning"appointment. It's 10 am.

Over the course of nine months service, these folks failed to show three times and then billed me…read morefor the services I hadn't received. When I tried to cancel their service, though, the nightmare began. I thought I'd succeeded after the fifth e-mail and three phone calls, but they just kept scheduling me. I think we're done now, but who knows?All I know is I won't see the several hundred dollars they took for the visits where no one showed. Highly NOT recommended.

Quick & efficient service! I have my house listed for sale & discovered a yellow jacket nest behind…read morethe siding by a newly replaced window. The yellow jackets found a gap & started a nest. Monroe was able to come out the same day since I live near their business. Olivia quoted me a reasonable price & Spencer handled the treatment easily. They were both very personable & knowledgeable. I highly recommend Monroe!

service was paid for in full for 2 treatments. we had to reschedule 2x beings the temps weren`t…read morehigh enough for our reptiles to move out and then when we call to find out when there coming to get this done we get told they been here twice which is a lie my dogs never barked and my very loud door bell never rang so they lied and kept the money not a very good first experience with any pest control.

I switched to Ace about 5 years ago after disappointments from other companies. I have an annual…read moreservice that Mike provides thoroughly and effectively at a very reasonable price. He is always prompt, communicative and takes time to ensure the best possible result. I highly recommend!

We used to pay for a service plan with Orkin and it was way over priced for what it was...product…read morewent down in quality and our service guy never listened to my concerns with spraying my windows. In my opinion, ditch Orkin and get your services done with Ace. Couldn't be happier with the service performed and price!

Great team! Kind, thorough and efficient. I highly recommend for all of your pest removal needs!!read more

Scott was amazing and honest, which can be hard to find in a business now a days. I wanted to find…read moresomeone local and new to the area so I came to Yelp. I'm so happy I came across this business page. They are a small business but was able to fit us in the same day. I will definitely be using this company for any future pest issues because of the quality and value he brought to this visit. Highly recommend!

Rapid Pest Solutions - Honest, Honest, Honest! and they are experts. Everything was explained…read morefully. I always try to use local companies. If there is a problem, then they are in the area. The man came on time to my residence the same day as my call. He assessed my situation and was knowledgeable concerning all pests. He made positive suggestions about my property. I thought I had termites but it was carpenter ants which are more easily controlled. I highly recommend Rapid Pest Solutions.

excellent service Manny has come to my job, since I started 2 years ago and does an awesome job in…read morespraying, highly recommend.

I had some fear of bedbugs and within 24 hours of my call, Andrew LaLuz was on scene checking…read moreeverything out. In the end, it wasn't bedbugs. He could have sold me thousands of dollars in services I didn't need but like a ethical businessperson, he did not. He was kind and professional and I wouldn't hesitiate to reccomend him and Rose if you ever need pest control. Thank you!

It was a door-to-door sales pitch that got me. Had the service done while they were in the…read moreneighborhood for a "discounted rate" signed up and was told it was a monthly service and was charged monthly - they showed up the first month and charged for the following but didn't show up or respond to several emails asking for updates. The bug issue didn't get better (I'd say it actually got worse). When I called their own customer service line I just got attitude and told that they couldn't help me but they'd have a sales rep reach out instead - they were looking at my account. Instead of providing a service that was detailed in the sales pitch, they just collect your money and then charge you to cancel when the service isn't what they said it would be. It was a costly mistake, but I'll do more research before signing up for another company. Don't fall for the sales pitch.