Lydia and J has always been helpful and amazing since my move in process. The complex also has a very quiet and friendly community. The pool and gym would be my favorite amenities so far. read more

On 5/3/2026, an Hispanic male unlocked and began opening my front door without prior notice or permission. When he heard me inside the apartment, he immediately left. I had not submitted any work orders and did not receive any written or verbal notice that anyone would be entering my unit. Immediately after the incident, I contacted the leasing office. When I spoke with Lindia, my concerns were dismissed and the conversation shifted toward blaming me, despite my explanation that I still have the original keys issued at move in. Given my background in property management, I understand that maintenance staff commonly carry master keys for access. The individual appeared to be maintenance personnel. After waiting approximately 15 minutes to speak with a manager, I spoke with Shayla. She stated that it would be "impossible" for maintenance to have entered my unit because she has known them for a long time. When I requested corporate contact information to escalate the matter, she refused to provide any corporate details aside from a phone number. The voicemail for that number is automatically directed to Nick, who was already physically present in the office when I initially called. This effectively prevented me from escalating the issue beyond the on site staff. Her only response during the call was, "What do you want me to do?" I had to request that the locks be changed immediately. The handling of this situation was unacceptable. My safety concerns were minimized rather than investigated. The appropriate response should have included immediate verification of who accessed my unit, documentation of the incident, and prompt action to secure my home read more

Michelle is absolutely amazing. Due to having unfavorable apartment searching experiences in the past, I was skeptical initially but Michelle reassured me immensely when I was just viewing, following up even after the viewing and now that I've been here for a couple of months, I've grown fond of Michelle and Jade in the front office just to say hi! Maintenance requests and necessities on the grounds are nice especially the gym which I'm very grateful for. Wish I would have found this place sooner. Thank you so much, Michelle! read more

The very first week I moved in, one of the old pipes burst and completely flooded my apartment with 3-4 feet of water. It took hours for maintenance to even show up, and as a result my apartment reeked of mildew for weeks. I repeatedly begged management to replace the carpet, but they just kept sending people to "clean" it. After a month of me and my infant living with the horrible smell, they finally replaced it.Since then, the issues have never stopped. The AC unit constantly leaks water all over my bathroom. The building is completely roach-infested I fight them daily even though I've requested weekly pest control for the entire year I've been here. When the manager finally came to look, instead of addressing the problem, she pulled out my refrigerator, saw some crayons and markers my child dropped, and tried to blame me for the infestation. Total gaslighting.On top of that, the property is unsafe. A masked man chased me to my apartment, my neighbor's unit was broken into, cars are constantly broken into, and one resident even had all their tires stolen. The front gate is broken more often than it works, and they only ever have one security guard for the entire complex, which is huge.Management refuses to let me break my lease and insists I have to keep paying to stay in these awful conditions. This place is outdated, unsafe, and full of major maintenance issues. The manager is rude, unhelpful, and dismissive.Do not move here. Save yourself the headache, the health risks, and the stress. read more

This apartment complex stole my deposit after I told them I wasn't able to make it to Houston, the guy then lied and said he needed a signature in order to complete it. read more

everything is fine. However, not all rooms have washing machines and dryers. It's very boring. People there do not show respect. When the time is up, they do not take their clothes from the washing machines. read more

I have lived here for two year. It has gone down hill. The huge fire has turned this place upside down. They have started to rebuild the apartments that burned down.There is no parking other residents park in your spot. The office always say there's nothing we can do about it. They just say call the tow people. That turns into a burden especially when you work long hours.Then on top of all of that the water pressure is awful since the rebuild. I can't count on two hands how many times the water is turned off.Ive decided to move. My rest and being able to take a bath is important than fighting or complaining about things that will not change. So beware if you chose to lease here. read more

I just wanted to say this complex is very nice and the staff here is very helpful. I just moved in and thanks to Ms.Jazmyn my experience so far has been wonderful. If you thinking about moving her I highly suggest you do!! read more

WONDERFUL complex, location, and management! My fiancé and I are going on 2.5 years at Greenridge and we've loved our time here. We've even referred a couple friends! PROS: -Incredible, accommodating staff (both management & maintenance) -Wonderful Galleria location -Beautifully-maintained landscaping and pool areas -Quick maintenance response time -Fair rent/utility rates -PARKING galore, unlike many nearby complexes... -Clean, Newly-renovated gym -Survived Harvey and Imelda w/o damage!! (As far as I know) CONS: -Some units have older appliances. However, they'll order you new appliances for a small rent upcharge. -It's an old complex, so plumbing isn't always the best read more

Ok... we just moved into this property 9/7/2019. We smelled a faint odor second day and as my wife was coughing uncontrollably I decided to investigate the smell. Removing the air vent in the bedroom I found what seemed to be Toxic Black Mold.... (please see pictures!) Now I sent an email on Sunday after speaking immediately with Andrew,( leasing office) on Sunday 9/8/2019, who was able to get a maintenance person out a few hours later, (Jessie, maintenance lead) who looked but did nothing in the apartment. Monday, 9/9/2019, apartment mgmt sent a work order, which I can post later, and the maintenance lead came and began taking pictures, other maintenance techs brought a ladder, plastic sheeting ( which they covered the floor with, an in labelled spray bottle with a yellowish liquid, a(1) hand towel, and after taking pics began to spray from the un-labelled plastic bottle and wipe the affected area. While videoing all this activity I asked first The lead tech Jessie if it was black Mold, ( several times I asked) he said ," no it's just some thing that..."then his voice trailed off. I asked him if he thought he needed PPE,I.e. tyvek suit, gloves, goggles, NIOSH Respirator for Mold. By the way what's the difference between," organic growth and the pictures I posted. That's what apartment called it," organic growth!" You know I kinda feel like the people of Flint, Michigan. After several communications back and forth, I get responses from mgmt that include," do you have a license...( in Mold remediation?) I've gotten response reciting company policy, and a whole bunch of words but not one piece of factual, scientific evidence of what GreenRidge maintenance was wiping up with the yellow liquid, if the environment of the apartment was fit to inhabit according to Texas law, only a response stating that me, the tenant would have to provide a hire a contractor for professional testing of the apartment and if anything is found ... then and only then would apartment management respond accordingly. I don't feel safe... Nor that this company is interested in any more than protecting their own interests... read more

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DO NOT MOVE HERE! I lived here for the past two years and please save yourself the pain. Not only is the management biased towards their own race but the maintenance staff follows you around the apartment complex like you are a prisoner. They make it seem all welcoming on the tour then you see what it really is like living there. They gained possession of my Unit the day the apartment complex had a fire. Coincidence... I think not. I had planned on staying there but the apartment complex did not like me so much that they set the apartment above mine on fire so I have to move out due to the building now being condemned. Dirty tactics to move residents out by housing complexes. God see's all Please it may look nice but don't let the Devil make a fool out of you, I learned the lesson for all. It's a pool of criminals harassing people and energy harvesting. DO NOT MOVE HERE! read more

DO NOT RENT HERE!!!!!!!!!!!!! do not let the website fool you. this place is poorly managed, poorly kept and very deceptive. plumbing is horrible. appliances are terrible, pool is always filthy. corporate management is even worse. very bad experience here & i know a few neighbors (and several strangers reviews on this company and the property management company) with the same issues. save yourself and go somewhere else! read more

I lived here for a year, place is cleaned in certain areas and maintenance crew comes and fixes any problems that you may have on the same day. The office people are nice and attentive to your needs and can answer most questions that you may have, plus they are open on the weekends from 1-6pm. After living here for 11 months my apartment got broken into from the patio, somehow someone came onto my patio and broke into my double bolt patio door and had stolen quite a ton of valuable items. Management said that they could accommodate to our needs due to the unfortunate events but then said otherwise after speaking to the owner of the property. We lived on the second floor and somehow no one noticed someone climbing or using a ladder to break into the apartment. Management asked the maintenance to fix the door but all he did was glue everything back and expect us to feel safe. Security was offered to the community after my incident which I felt like should've been offered to begin with. Plus having cameras at the entrance and exit, no one offered to aid any video evidence of the theft. Washing machines that were outside, that is available to everyone that doesn't have one in their apartment is fairly close but most of their machines don't work or it damages clothing. Usually only 3 out of 5 machines work so you'll have to wait for some time to do laundry. Upon leaving the place started to smell like mold, my downstairs neighbor smokes weed, so you get the drift after just coming outside the patio. My bathroom it leaks into the bottom floor and the issue was addressed plenty of times, so imagine how many times maintenance came through to fix it but the issue was eventually resolved after 4 months. Pets are definitely not allowed, well except cats than dogs, which I wasn't sure of the reason. Parking, if you're a guest, the person staying there must address that you need a parking pass, mainly because they have a towing company that would gladly tow your car. While living there, I've seen plenty vehicles getting towed Morning, Afternoon, Evening, and even late at night. So that's. must and it is only valid for 3 days. read more

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They keep raising the price unreasonably high. Our building was impacted by a fire twice within 3 years and it makes this difficult to have access to the laundry room and the trash chute is blocked. Management made us pay $48 increase while my building is under construction due to the fire, which is technically half of the building that I am living in. We never receive source of compensation for the mayor inconveniences due to the lack of access to the laundry and the trash chute and now we have to go downstairs from second and walk all the way to the end of the building to do laundry. We I moved into this apartment the only accepted cats and we have a dog park during the day. read more

I've lived in these apartments for almost a year. I have complained about the weed smoking that comes thru the vents. There have been several water leaks in my unit, one causing damage to my make up that they told me to file on my renter's insurance. Then, there is always something up with the water pressure. There is often times no hot water or water at all. Elevators are always out. The management staff responds but does very little to resolve issues. I wouldn't recommend these apartments. Make them your last resort. read more

I lived there for 3 years and it quickly became our safe haven as soon as we moved in Harvey hit. There was no flooding inside our 1st floor apartment whatsoever and we were safe the entire time. And then we had to move our mom in to help take care of her as she was bedridden because of a stroke for a year she was there with us and it became her safe haven too. Then Covid lockdown hit last March and it became our work place and safe haven again. Management are extremely friendly and helpful to us. Victoria the manager is awesome! She brought food after my mom died and was always very professional and nice to us. I highly recommend this apartment. read more

Management is awesome; very friendly, helpful and understanding staff. Outside of the issues an older complex will have maintenance is very fast and courteous. read more

I moved to Greenridge Place back in February of this year. It was July of the summer I realize I had rats living on my balcony and in my wall. My first complaint I sent to them by email was ignored. The second complaint I sent was in the office ( with proof of rat droppings) which they decided to put me down for pest control. The rat situation worsen. I paid my rent up 3-4 months in advance, therefore they already had my money and didn't want to put me in another building like I requested. Since they already had my October rent I told them I was leaving and I wasn't paying Novembers rent. I explained to them winter is coming and the rats will find a way in my apartment (which they did!) and that I was fed up with how they treated me. I have a 6 year old child and rats carry diseases. No one should have to live that way. After giving them my decision I asked to be let out of my lease with my deposit back. Irvin told me he needed to speak with manager Victoria. Not once did Victoria herself call me to see what the situation was. She passed a message back through Irvin asking for another chance to make the situation better and possibly reimbursing me for my damages. I passed one back saying I didn't care who she sent to the apartment to do whatever, I was still leaving and wanted my deposit back and to be let out of my lease. Irvin told me he would let her know and that they have to speak with a supervisor. In between that time frame they sent maintenance in my home without my permission or even a notice to clean up the rat droppings ( like I don't have pictures)and seal the holes (which he did a horrible job). I called the office to let them know this wasn't going to solve the issue and that the rats was already in the wall. I even went the office with a video proof so they can hear them for themselves. Tuesday (Nov 7) I come home and I can tell someone been in the apartment. I can see someone been through my boxes. I walked around and notice my balcony door was open and there was a broom that didn't belong to me. I called the office and spoke with Irvin and asked if someone was in home. He said no when I told him it was a lie and because of the broom that was left and that someone left the balcony door open. well Nov 8 I woke up to see droppings on my stove. Yes the rats are in the kitchen now!! I called the office to see if Victoria was in and she wasn't . I left a message and no call back the leasing agent gave me heads up that she wasn't going to let me out of my lease and I would be penalize for it. It would be a broken lease.. November 3rd is when the finally sealed the holes (which i have video proof). November 9th is when I moved out. Victoria came in with a crew to cut holes in the wall to see was there any rat activity (Like they didn't just seal the holes in the balcony on the 3rd). Of course she claim she didn't find any and I wouldn't know because I had moved out the same day. The Finger Companies may no effort to reach out to me after several attempts. I will not allow them to ruin my credit by trying to penalize me for their nasty apartments. Please look else where. Victoria is a piece of sh.T! All she does is lock herself in her office. They claim I only made one complaints about the rat trouble. I have video sounds and pictures as well. I've been complaining since the Summer she can go look back in her books. but of course she probably didn't with her lazy self. read more

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Great place to live, the staff is always attentive to us and the maintanence guys are awesome. We have been here for years and don't plan on leaving anytime soon. read more

I have lived at Greenridge Place for over four years, and I love living here. The management staff is friendly and responsive to my needs, and the complex is well maintained. The complex is quiet. This is a very diverse community in a very diverse neighborhood with wonderful restaurants from around the world. I highly recommend Greenridge Place Apartments. read more

I regret not researching these apartments more before I moved in. They're old and most of them have very old appliances. You have to pay a higher fee to basically get working appliances. My refrigerator leaks constantly. I have been fumigating the apartment for cocoroaches since I moved in and there are small centipede all over the building. Last week I found fleas and we don't have pets but many of the neighbors have cats. The pool has snakes so we can't even enjoy that about this complex. Disgusting place to live in unfortunately I have to wait until my lease is up. read more

I moved in, in 1979 just a few years after the property opened. I've seen staff come and go, and that is normal I guess as people move on. The property has undergone many changes, great ones and ones not so great. I do have to say though, that in the time I've been here, the staff that we currently have are the best we've had in a long time. They do listen to everything I have to say when I come in. They don't have to listen to my drawn out non-sense. They do anyway. They care. They always call to check in with me. They take care of my Maintenance items. They always make me feel welcome and part of their group. I am happy to call this place my home for the past 37 years. read more

I started living here in the beginning of August, and I have nothing negative to say about Greenridge Place! I do not suffer with any pests, and maintenance requests are fulfilled before the week is over. My neighbors are friendly and the office staff is professional and welcoming. Management seems to be on top of everything and very organized. They recently did some landscape changes that made the area look much better. This property is well attentive to the residents. read more

if i was you i would not move to greenridge place apartments!!!!! i have lived at greenridge place for 2 years 1 year by default, and i had not real problems until this new staff got here. when i tell you the regional manager is the most disrespectful man i have ever met, and he has the worst business sense. i had a issue with the previous staff filing my move out paper work and he was the man i needed to speak with, when i tell you he slammed the door in my face not once but twice and the other staff stuck up for him like he was slave master. i have never in my life felt so disrespected!!! i could have really hurt him. i can not wait to move out of these ratchet apartments!!!!!!!!!!!!!! read more

This place was horrible. Never ever ever rent an apartment here. My boyfriend and I lived here for five months in 2012. After we moved in, we discovered that the place was crawling with roaches. There would be dozens of them all around the kitchen, even during the daytime. When we'd ask maintenance to spray, they said that pest control only came out every other Thursday and we'd have to wait until then. When they did come out, they basically did nothing except spray a little raid around which was completely ineffectual. After three months, the air conditioning unit started pouring water all over the bathroom floor. It filled up a half-gallon pot every few hours. It took maintenance more than a week to fix this problem. After that, we noticed that the living room window was literally FALLING OUT OF THE WALL. Like, you could put your hand between the wall and the window frame and into outside. When the manager was notified, she said that a contractor would be needed to fix it and they couldn't do anything about it. Then we found a mouse nesting under the sink and it had pooped all over the living room. That was when we decided to move out early, after 5 months on our 6 month lease. I went into the office to tell them we were giving our 60 days notice, and she said fine she'd get everything in order. So we moved out, paid the month 6 rent, and thought everything was fine. A month later, they sent a DEBT COLLECTOR claiming that we owed them over $2000 for moving out without notifying them. We talked to them and they said they had no record of us giving our notice, even though I told the manager specifically. She said that we never signed the paperwork (that she never brought out in the first place) so the verbal notification didn't count. Later, when we asked to see an itemized receipt for the $2000 we owed, they refused to give us one. So we have no idea where they even got that number. It seemed so arbitrary, considering the rent was only $800. Needless to say, we refused to pay them and take the hit on our credit score instead, mostly because that was preferably over letting them have any money at all considering what a shithole they'd provided for us to live in. I should have known something was up when they didn't give us a copy of our lease after we signed it. What a scam. Life lesson - always get it in writing. read more

great staff, quiet place to live, 2min from Galleria.

This is the most HORRIBLE place to live in the Management in the Office are just So unprofessional. They ignore your complaints and always have a sad ass story not to help anyone there. the PARKING Sucks. you cant even have some visitors come to your house because there isn't any parking available. The laundry mat never works the water stinks like sewer when you open those washing machines but Yes they want you to pay the rent on the first ASAP or else they put stupid little notes on your door. No consideration for tenants. I have been waiting for weeks for them to come fix something in my apt. I am tired of reminding them already. Rude Staff and I am dying for my lease to finish to get the heck out of this Dump. Don't Move in this place you will regret it.. Sincerely, HONEST read more

This complex is well managed. Everything is clean and well cared for. Service is responsive and the people nice. The best part is NO DOGS. No barking dogs when their owners leave for work and no mess on the grounds. It's located a mile west of the Galleria off Westheimer and easy access to 59 at Fountain View. Wild West and Dave and Busters are two blocks away. Gated security has a security officer at night. Parking for guests is tight but they have acquired new land to expand. I like the privacy and good location. Prices are pretty good also. I just renewed my lease and am satisfied. read more

Renter Beware! Poor Management! In my short time there, management changed often. Just in the last few months, I've tried to unsuccessfully communicate with 4 property managers and 3 of their senior managers. Issues: 1) if you're on the top floor, and there is no tree blocking the sun then the apartment won't cool below 75 degrees during the day, and forget cooking as it will reach 80+ degrees 2) no insulation, not just for cooling/heating; neighbors will complain of noise even though security and management will stand outside your apartment and can't hear anything above a 70 decibels, the sound of talking 3) super hard water, good luck cleaning. Iron stains and mineral build-up 4) wall and ceiling joints cracking, which they say is settling but may be foundation issues. Final Straw, not only did they take all of my pet and security deposit which I didn't expect back, but to add injury to insult, they charged additional fees. They pretended to work with me, and I was waiting for the phone call promised from the property manager. I also left her supervisor a voicemail and NO ONE called back, then I get a COLLECTION Letter! I will pay it off and good riddance, that I will leave them behind me. KARMA will come back to them and I am already smiling as I've seen plenty of horrible managers let go. I DO NOT RECOMMEND Finger Properties nor Greenridge Place. The savings I thought I would get, went to the Utility Companies, and their final closeout bill. You get what you pay for! Cheap apartment, horrible service. read more