Had my brakes replaced and two weeks later I noticed I'm missing a lug stem and nut and when I…read morebrake it seems my back end is swaying. So I take it to a local mechanic who shows me that the lug was clearly cut off and the swaying I was experiencing was due to my back wheels were both loose and ready to fall off. When I brought this to the attention of an employee at Monroe, they're excuse was my lug nuts must be old or it was over torqued and broke off but if I wanted it fixed I'd have to pay for it. Not happy that they won't correct their mistakes. I keep hearing bad experiences about them but didn't want to believe until it happened to me. I'm a believer now.

Everyone that goes in. There is always something wrong with everyone's car. "I've got to show you…read moresomething." Place is a joke, first and last time.

Very good shop very accommodating and very honest price for repairs were very fair. Explained…read moreeverything to me showed me the old parts couldn't ask for anything more

The customer service is great here and the prices are very reasonable. They are also one of the…read morefew places that sell used tires.

I've bought my last three vehicles from Frenchie's Ford and have been real happy with the…read moreno-pressure no-nonsense sales and a real good service department.

I stopped by here in the past and had a very nice discussion with a sale person about a truck. I…read morecouldn't pull the trigger but had a nice experience. The issue I have is with the Finance Manager who posted on social media that all Christians are con-men. Sorry, I just will not purchase a vehicle from a company that would support such ignorance.

I had an oil change and asked to have my front end checked out. I supplied the oil and filter. I…read morewas told nothing wrong with front end. All ball joints and stabilizer links were bad. I am ASE Master mechanic. When I was driving home the engine started smoking. Turned out the kid that worked on my truck who knew NOTHING first did not use the oil I gave them Royal Purple and over filled the engine and got some on the manifold. When I called to complain I was told Royal Purple oil is not colored Purple but it is. Clearly they are hiring unqualified workers and the owner's wife knew nothing about oil brands. They put inferior oil in my truck and instead of telling the truth that they could not check a front end they lied. it could have caused me to eventually get into an accident. Good thing I took it to a friends garage and checked out the front end myself.