Do yourself a favor and go some place else. Crystal is an awful human being. I called an spoke to…read moreCrystal and when I asked about my warranty on she cut my off and told me it was only a twelve month warranty. A week later I pull the battery out and it clearly states on the side 24 month warranty. I call back and ask to confirm if this is still under warranty. She told me they cannot look up my account as they are a "distribution center" and I must have my receipt to be considered for a warranty. I didn't have my receipt at this point but did have my credit card receipt showing it was purchased in January / 2023, less than the 24 months. And I purchased it at this store. Nope, more rude and condescending comments from superstar crystal. She answers the phone when you call in and is clearly not qualified for this job. Every other battery place I've purchased from keeps your information on file so you don't need a receipt. Go some place else, you'll be happy that you did. She is awful.

I bought a very expensive $300+ Interstate 48 month replacement warranty AGM battery for my 1979…read morePorsche 911SC . The battery has been weak for the past 6 months but I have been lax in doing anything about it. By the time I decided to look into the warranty I had owned the battery for 4 years and 3 weeks so I was past the replacement time. Well Interstate Battery in Commerce City, CO checked my battery out and told me it was bad and gave me a new one no charge. They did not have to do this. It is rare to run into a company that gives great customer service like this. I wanted to give them a great review since they deserve it. THANK YOU Interstate I will be shopping with you again.

Poor Customer Service - Won't Be Returning…read more Ladies, if you're looking for good customer service, this is not the place. I purchased a windshield wiper blade from this O'Reilly location about three weeks ago. Today, I tried installing it myself but couldn't get it on properly. I returned to the store -- which wasn't busy at the time -- hoping for some quick assistance. Instead of being greeted, I had to interrupt "Sheila," who was watching something on her phone. I explained the situation, and her response was, "They shouldn't have let you walk out without installing it for you." I asked if she could help me, and she followed me out to my car and said, "Give me a minute." Several minutes passed. I went back inside and found her helping other customers, with no explanation or follow-up. No one else offered to help, either. Frustrated, I left and drove to South Denver Automotive Garage -- not even a mile away -- where someone kindly installed the wiper blade in less than five minutes. I'll be taking my business there from now on. This O'Reilly location has lost a customer.

I came here for a battery for my Subaru and some fluids. Unfortunately this chain does not install…read morebatteries. I was happy to do it myself in their parking lot but needed a wrench or pliers. They say they will lend you the tools, but they did not have a ten mm wrench to loan me. Nor did they have a pair of pliers. So I returned the battery. They have a ridiculous set of priorities in my opinion. They lost a $160 sale because they did not have a $5 pair of pliers available. What a way to run a business!! Other auto parts chains are happy to install a battery for you - and I am heading to one of those.

Great service! Looked for a mobile service to come out and change out my car battery - called SJ…read moreMobile Auto Batteries, spoke with Sunil and he explained the process, and the cost. Made appointment, had to call back and ask them to change the appointment to the next day. Martin showed up on time, and it took minutes for him to change out my battery - he started the car, checked on how the battery was working, checked my alternator to make sure it was working well. Cost was same as quoted - across the board great people and great service! Thank you!

One of the few places where I truly felt I could trust the mechanics. Everything was done…read moreprofessionally, and the service quality was excellent.