Very poor experience - Absolutely fraud of a business. They sell crap products. My sister purchased…read morea battery for a Marijuana cart that broke after 1 week. Then fast forward I purchased a vape from them late in the evening on July 18th. On July 21st the vape died for the first time so I plugged it and after about 30 minutes I looked at it and it wasn't charging at all. So when I got off work in the evening I drove to the vape shop and brought it in. The man helping me was a taller white guy with brown beard who claimed he typically works at an alternative location. I explained the situation to him and he plugged it in and viewed the same issue - the vape wasn't charging unless you directly held the charger in place. He then told me that since it had been 2-3 days that he wouldn't replaced the vape but he would give me 20% off. Honestly after spending 26$ less than 3 days ago - I don't want to spend another 20$ - ESPECIALLY IN THIS ECONOMY. Anyways the clerk told me I should have tested it before leaving, I then asked him if the new standard was to bring a charger and test it that way too. He was aggressive, and not customer service oriented. He told me if I wanted any other help to call back in the morning when a manager is in. I let him know I called the morning of the 21st and no one had answered. Fast forward to the following day, I called when I was off work, asked to speak to a manager, the immediate response "STOP CALLING HERE" to which I said "Excuse me? I was instructed by you guys yesterday to call the manager today" He then said "What do you want a manger for?" at this point I'm already in tear honestly - The fact that they think it is okay to be that aggressive in general but also while at work and to a woman is disgusting. I will never shop here again and I will advise all my friends who are vapers to also not shop here. Please see photo's with attached proof below.

One of very few places that sells dunhills. Very friendly and helpful staff every time I have gone…read morein

The best kratom available! Grounded Organics…read more It comes in silver bags with 180 capsules and if I remember correctly it's grown locally or maybe Ireland. It's been the best non-narcotic pain reliever I've found. It was recommended by a friend who had broken his back racing motocross and was cut off from narcotic pain medication by his doctors because of the national oxycontin addiction problem and pressures that the DEA is putting on doctors and pharmacists. Red Vein Kratom is generally considered the most effective for chronic pain relief because the red strains have higher concentrations of 7-hydroxymitragynine, an alkaloid known for its potent analgesic (pain -killing) and sedative properties. Red Vein (Best for Chronic Pain) For: Deep relaxation, nighttime pain relief, and severe, chronic pain. Effects: Provides the strongest calming, seating, and pain relieving effects. Best Strains: Red bali = best for overall pain & relaxation Red Maeng Da=best for potent & fast acting relief Green Vein Kratom (Moderate/Daytime Pain) For: Mild to moderate chronic pain when you need to remain productive. Effects: Balance of pain relief with mild energy and focus. Best Strains: Green Malay = long lasting Green Maeng Da = Balanced White Vein Kratom For: Energy, focus, and mood improvement rather than pain. Effects: Least effective for pain, acting more as a stimulant. Do not exceed recommended doses as this may cause liver toxicity.

Hate making this kind of review because they have great products, always have what you need and the…read moremanager is super nice and friendly but the rest of the staff is soooo grumpy. They make you feel like you're an inconvenience as if it isn't their job, always have no expression on their face, huff and puff. It's terrible cuz the manager is awesome and the store is great.

Bought a vape and walked out into the parking lot and tried it. It didn't work. Walked back in and…read morethey told me all sales final. They have a whole selection of "sale" vapes they are selling that they know don't work. I'm leaving bad reviews across multiple platforms. Hope my $15 was worth the bad press. Absolutely shameful

Worst experience ever. The clerk tried to sell me a vape that was discouniteded and seemed like a…read moregood deal. when I opened it and tried to use it, it didn't work at all. Like... nothing. I went back to the shop and they insisted that all sales were final and that they knew it wouldn't work before they sold it to me but they just wanted to sell me their cheapest product. Basically just laughing at me. These people are scum bag con artists. Don't go there

Your friendly neighborhood vape shop!…read more I have been going here for a few years now but tonight I brought with me a friend who is a first time vaper. RANDY was super helpful with all the professional advice included detailed instructions for battery care, wicking advice and other technical info. If you're a first time vaper and need a hook, go to Serenity and ask for RANDY.

Short and Sweet! Always a positive experience. Reasonable prices (Oregon Tax Laws = 65%), save with…read morenon-expiring added points every time you shop, and conveniently close to home (why waste gas?). I'd have no problem recommending Serenity Vape as the Go-To. :D

Good local biz. Complete glass head shop. Friendly service…read more Extensive selection. Very glad I shopped here.

Great Great selection and wonderful and helpful employees . Thank You Torched Illusionsread more

I'm working on trying to salvage my lungs or whatever's left for the most part lol long story short…read moreI'm looking for more filtration cooler hits smoother hits, and there was one specific piece that I was particularly looking for and had searched all over the city been to several shops talk different people. No one can put me in the right direction and then I ended up at torched illusions. I met Matt the owner and even though Matt didn't have the exact piece I was looking for he did offer to order it and would happen in a couple days, but he went one step higher and we actually were able to build the piece I was looking for in three different pieces which was still close to what I was looking for and I was able to get me up and running again and each piece was very inexpensive quality glass decent prices. This shop has a lot of unique pieces comes with an knowledge and customer service. I highly recommend this show to anyone looking for any smoking related products. I definitely will see you in the future.

Great variety and very helpful owners and staff! This should be everyone's go to for great customer…read moreservice!

I'm so grateful to have this excellent tobacco shop in the neighborhood. I'm not an expert on…read morecigar shops, and go there for their loose tobacco, but it smells great in there and I've talked with them about how they keep the humidity fairly constant at around 70%. The two people that work there are both down-to-earth, friendly and knowledgable. It's small specialty shops like this that I hope will always be supported by the community, and not co-opted by larger interests. A big thumbs up for Timber Valley.

Ophelia was amazingly helpful! I'm super particular about…read morejuice/brand and have been unable to find anything close to Vaporlax nic salts that aren't being sold anywhere anymore and Ophelia was understanding about the type of juice I needed, knowledgeable, and really kind about my annoying super niche need. 10/10 employee.