1. Rock Creek Cyclery

    1. Rock Creek Cyclery

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    Hillsboro, OR

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    Rock Creek Cyclery

    4.6 (49 reviews)
    Open 12:00 pm - 5:00 PM
    Updated a few days ago

    Rock Creek Cyclery Photos

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    Reviews With Photos - Rock Creek Cyclery

    This is my bike after service " so fresh and so clean "

    Highly recommend - above 5 stars TL;DR: Everything was back in its place, washed, properly torqued, greased; it felt like I had a brand new bike again :'~] Full Context I brought my Surly Disc Trucker in to have an overhaul done and I cannot recommend this place more! I have a lot of custom parts and bells and whistles on this bike and they took it all apart, gave it some much needed love, attention and grease! They made the bike look newer than when I bought it! It is in tip top shape and my gears work perfectly. They paid so much attention to detail here, remembering every finite thing about how the bike was assembled. The greased my huns(which are so much quieter now, they fixed and aligned my front derailleur (which I could not for the life of my figure out how to adjust right on my own. And BEST OF ALL, they fixed my brakes without having to buy me new parts (which I thought for sure would have been a part of my bill). This was honest, thorough and consistent service that was delivered to me ahead of schedule - I cannot recommend this place enough. Get over here, support this business, they'll treat you and your bike with absolutely top-notch service quality.

    Hidden gem of a bike shop!

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    2 days ago

    great and they did everything I need! had a cool tank and service and was friendly. Only took a short time

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    2 years ago

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    10 months ago

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    3 years ago

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    1 year ago

    they help my kids bike brake and tire fixed, cost is low only $50 for two. 50% less than REI. thank you for keeping this business

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    My first choice for help with my bikes! Martin is a great bike mechanic and I recommend Rock Creek Cyclery to anyone in the area.

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    7 years ago

    Business owner information

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    Martin A.

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    7 years ago

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    3 years ago

    This was my first time getting bike repair, and they made it seamless. Super nice people and fair prices. I'll surely come back.

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    5 years ago

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    5 years ago

    Great people and fast service! Fixed my bike pedal and handle bars in 30 min. Thank you!!

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    6 years ago

    Went in today and had my flat tire fixed, took only about 10:-15 minutes. Very friendly staff, couldn't ask for more.

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    I've read that bike repairs have been tough during the pandemic, but fixing a flat here was quick, easy, and reasonable. Thanks!

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    4 years ago

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    6 years ago

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    9 years ago

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    Martin A.

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    4 years ago

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    7 years ago

    This place is great and it feels right to patron a family run business, thank y'all for your help & see you again.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Rock Creek Cyclery

    Review Highlights - Rock Creek Cyclery

    I have been an avid cyclist for 20 years and I am happy to trust Martin and his crew with any and all of my bike needs.

    Mentioned in 10 reviews

    Read more highlights

    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.4
    (47 reviews)
    $$

    I understand the customer isn't always right, but if your own receipt shows differently, maybe…read moredon't die on that hill and just ask for help or guidance. Over the weekend, our family decided to go to DSG, we ended up spending $149~, it was $100 gift cards and the rest was cash. I didn't realize my toddler slipped in some random $17 socks, so I went in the next day to return them. I was met with Oscar, he was nice. I asked if I could get a cash refund since it was a small amount, he said no, due to it's based on whatever majority payment method was used. I leave it at that, I am disappointed because I really don't need $17 gc, I would like cash back. As I am walking back I am reading the back of the receipt, where it says refund will be made on initial form of payment, not majority used like Oscar advised. I spoke with my husband who was frustrated, told him what I read and what was said. My husband thought of work around, we can buy a more expensive item, use cash first for the majority and use the gift cards for the rest. So my husband goes in to try that. Oscar explains, no we can't do that, that it's the system gravitating towards a card. My husband points out what the receipt says, Oscar says it shows on the website, but does not bring it up. My husband returns to the car frustrated, because Oscar just lied and instead of asking for helped, insisted on dying on the hill the customer isn't always right. At this point, I'm going back into the store. I see Oscar talking among his colleagues talking about what just happened with my husband. Im still nice, but I request a supervisor. Supervisor explains Oscar is wrong it's not Majority it's just how the system works. I ask him, how does he want to correct this, and he just offers to cash it. It was such a simple fix. Oscar just needed guidance on how to navigate. I felt like this issue didn't need us as many times going into the store, If Oscar just asked for guidance in the beginning. It was frustrating experience overall. I'm glad we got the result we wanted, but just having to go through hoops, and it was a waste of time. Personally for me, this location left a poor taste, just because I am in customer service. I felt like the training could have been better. I appreciate the supervisor making it right.

    Brandon was incredibly helpful in finding the right bat for my son. Even when we had an issue a…read moreweek after purchasing, he went out of his way to make it right and offered thoughtful, knowledgeable advice. I really appreciated his patience as I'm still learning the ins and outs of baseball as a newer baseball mom. Thank you again! My son ended up with his first Easton Hype Fire and is very excited about it. We are looking forward to a great baseball season thanks to the awesome customer service and knowledge Brandon provided. Store is clean and well stocked. Employees are always kind and ready to help!

    MotoSport Hillsboro

    MotoSport Hillsboro

    2.7
    (163 reviews)

    Listen, I get it. Buying a big ticket item like this is stressful. I understand that people go in…read morefeeling either puffed up because THEY'RE THE CUSTOMER or pre-angry because they're nervous. So, I took these reviews with a grain of salt. They didn't respond to your email, one star. You didn't get your price, one star. You didn't get approved for credit, one star. No one fawned over you for wanting to buy a motorcycle at a motorcycle dealership, one star. A thing broke on a bike you bought, one star. I drove over there anyway, prepared for the worst. The phones were ringing off the hooks in there. It's July. Middle of the day on a Tuesday, and they're fielding calls non-stop. Brandon welcomed me in. Asked me what I was looking for. Zero pressure. Without getting into it, it was a rough day for me, and I was looking for something to add a little joy to my life. We talked about family a bit, looked at the bike I had in mind, and I asked him to scratch me out the numbers to think about. He was very clear on the pricing, discounts, add-ons, options for titling, etc. Destination cost is a thing, friends. So is licensing and taxes. In a hot market for a hot bike, so is dealer markup. Welcome to capitalism. Everything was totally transparent and reasonable. So I paid it on the spot. Done. Came back with my wife and picked up a beautifully clean bike a couple of hours later. I genuinely don't know how that could've gone any better. Brandon was exceptionally cool and helpful through the whole transaction, I bought myself a little bit of happiness, and I came out of there with a new friend who I'd do business with again in a heartbeat.

    Classic dealer fee bait-and-switch. Watch your paperwork closely!…read more Because I absolutely hate haggling in person, I tried contacting MotoSport Hillsboro ahead of time specifically to get the total out-the-door price in writing. My plan was simple: get the final numbers, walk into the shop, hand them a check, and leave. Instead, they turned it into a textbook fee-padding game. After submitting inquiries through their portal, my communications were ignored for days. When the salesperson, Brandon, finally texted me, he tried to tack on a completely bogus $499 "setup fee" on a used demo bike that was already assembled and sitting on the showroom floor. Under Oregon consumer disclosure rules, assembly and setup fees cannot be weaponized as surprise add-ons to artificially inflate an advertised price. When I called out the illegitimate setup fee and management finally sent over a formal purchase order, they pulled a classic shell game. The setup fee was gone, but they immediately slid in a $200 "document processing fee" that Brandon had completely omitted in our prior conversations. When I pointed out that this fee wasn't mentioned upfront, Rob told me he would only remove the $200 if I took the title paperwork down to the DMV and processed it myself. Why should a customer pay a separate, surprise fee just for a dealership employee to do the clerical job they are already paid to do? They might use lower base pricing online to lure you through the door, but it doesn't matter if they just pad the final contract with hidden back-office fees and give you an exhausting customer service experience. If you are a cash buyer expecting basic honesty, pricing transparency, and respect for your time, go elsewhere. I have attached screenshots of the text history below so you can see the truth for yourself. Watch your contract numbers closely or just make it easier on yourself and get your bike elsewhere. I certainly will!

    Rock Creek Cyclery - bike_repair_maintenance - Updated July 2026

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