I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

When my daughter got to WashU, I happen to find this place as she has suits that need frequent…read morecleaning. A gem of a place! Martin is one of the most uplifting charismatic persons we have met. He offers great service especially to WashU students by coming to pickup/dropoff which is huge for students that may not have cars and are in the business school/business frats. He and his family run the business quite well and they deliver as promised. Highly recommend not just for the cleaning but the invaluable advice he has given my daughter.

Used the cleaner to do show laundry for a band . 18 pieces,…read moredropped off, one had a ink stain, The removed all stains, and got my clothing done within 20 hours. Everything came back perrfect. Great value, quick service, and nothing is missing !!! Thank you!

They did a great job with two formal dresses I had . Reasonable price abd polite service .read more

Told me pleated shirt was too hard to clean. "Lot of work"…read more Who does that your a cleaners. She acted as if I was inconveniencing her by coming into her place of business and asking to get my skirt cleaned. I will not be returning to the cleaners and that sad because I work really close to this place.

They do wonderful job on dry cleaning and the service is always great. They might be higher than…read moremost cleaners, but it's worth it.

do not use Marquards dry cleaners. I left 2 linen shirts to…read morebe laundered and light starch. When I picked them up, it was $37! One had been dry cleaned and not very well pressed. They said it was because it was a silk blend which wasn't true. it was pure linen. They also charged extra because they said it was a woman's shirt and the darts were the issue. there are no darts in the shirt. They used to be the best dry cleaners in town. not anymore. One shirt looks terrible.

I've been going here for a few years and they are always friendly and on time!! They maintain your…read moreinformation and some remember you depending on how often you go!! Flat rate for specific items no matter the weight! It is very clean and fresh going in! They have pick up and delivery services but I've never tried those! Give them a try, I'm sure you'll be satisfied!

Been using cd one after the recommendation of a friend and it has been everything I need. Quick,…read morefriendly service with wonderful quality. The services are also great value. This will continue to be my go to for all my dry cleaning needs!

Good spot to do laundry. I went at around 6 on a weekday and it was pretty empty. Took 30 min to…read morewash my clothes and 25 to dry it. They attendant will break large bills and there's a quarter changer on site.

I had a carpet runner that I needed to wash and found this place through the strong Yelp reviews…read more After I got there, I wondered if I was at the same place that all the 5-star reviewers went to! There were no helpful attendants, just one young woman, for whom you had to ring a bell and then patiently wait for her to appear. There was some pantomime between us as her English wasn't good enough to fluently answer questions about USING THE LAUNDRY MACHINES!!! Argh... I just wanted to know which washer was big enough to handle my heavy runner... Anyway, I loaded a big washer, put in my money and detergent, and waited till it stopped spinning. It was the middle of a Monday afternoon and there were only three other customers. The Jerry Springer Show was blasting on the TV. There were numerous signs saying you had to wear a mask and to wait for your laundry to finish in your car, but no one was paying attention and the attendant was the only one without a mask. This place has a by-the-pound dry cleaning machine, which I'd never seen before. I'll try it out when winter's over and it's time to dry clean sweaters and coats but I think I'll go elsewhere for heavy laundry loads. There is no free dryer use here, like others I've been to.

This place is the absolute worst. Their service is so slow it is almost not to be believed, and the…read moresurly staff fails Customer Service 101 every time. Do not take your dry cleaning here. They don't value their customers and they don't do a quality job.

Great customer service! Old fashioned dry cleaning and pressing. Very happy customer.read more

Excellent service, above and beyond! Very fair pricing and great value! Excellent employees to help…read moreprovide great service!

Everything went well! The service was welcoming and the dry cleaning was done perfectly! I will…read moredefinitely be back!

Top dry cleaners in town! Nicest owners, friendly staff, and not to mention efficient and quality…read moreservices. Been dropping off my dry cleaning here for over 15 years.

Still the best in town, especially for theatrical costumes or formal wear. They will take really…read moregood care of your stuff!