I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

This place is the best cleaners around! They do great stain removal- quick turn around time, never…read morehad any issues! They offer great coupons with the app! They repair and alter clothes and all my stuff comes pressed and perfect! I think they do the best work for the best value!

Clothes were cleaned well. However, on two occassions I was given someone else's clothes during…read morevalet pick up. I had to return to exchange the incorrect order for my clothes. No refund or credit was applied for their mistakes. It was frustrating and making the return trip was an inconvenience. Unlikely to use in the future since this happened more than once.

I'm not sure how long we've been using West Oak, but it has been many years! We typically drop…read moreclothes off there weekly. The employees are friendly. The turnaround time is great. All good dry cleaners are not inexpensive and I feel like their pricing is in line with others. You can pay less, but you get what you pay for! Our clothes are often ready even sooner than quoted at drop off. My husband often has little things here and there on his dress shirts and they miraculously get most of it out! They've replaced buttons I didn't realized were missing. And they're really close to our house! Really couldn't ask for more from a dry cleaner!

I've been coming here for a while now, and each time I've received friendly, great service with…read morequick turnaround times. Not sure about you, but what more could you ask for when you're getting all of that? Highly recommend.

Awesome service. I left my old cleaner because of shorty service and lack of respect for my…read moreclothing. Not here...they take care of my clothes and do a great job.

We lived near Valley Cleaners for 14 years. They knew our names and were always friendly. I…read moretrusted them with everything we brought in. Three years ago I moved about 45 minutes away and forgot I gave them my daughter's wedding dress to preserve. They called out old home number trying to reach out to us. My son dropped something off yesterday and they asked if we were related. They said they had the wedding dress safely tucked away. I can't believe how wonderful and kind they are to hold onto the dress keeping it safe. I just picked it up today!

Got a coat dry cleaned for the holidays. Came out really well and was done in just a few days!…read moreThanks West Oak!

We have used them for years. My only complaint is that when something went wrong, they didn't take…read moreaccountability and blamed the manufacturer of the item. We still use them, but I no longer send any of my designer clothes to them.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

Beautiful store w drivethru!! Smells so gd and a ton of coupons available! Dropped off a king size…read moreugg comforter

I was very happy with the service at Dryclean 1-2-3 in Fenton. The dry cleaning was excellent…read more The clothes look great! Also, the clerks were helpful and willing to rush my order when I needed the clothes soon.

Great service with sincere appreciation . The owner is a caring person . Highly recommended this…read morebusiness

"Very Clean", Friendly Helpful Staff, Open On Time, Many Machines,…read moreHas Been The Best Laundromat I Have Ever Been To, Great Prices, Well Worth The Extra Distance. Also Many Other Shop's To Visit While You Are There, Or Dropping Off Laundry To Be Done By Them. A+++

Very clean place. Attendant was there and helpful. Dropped a king size comforter off and got it…read moreback so soft, no stains, smelled so good! Very reasonable!