In the past week, I have had to take both my children to this emergency room. The doctors at both…read moresides were incredible. The registration process was fairly seamless, and the doctors were kind and focused on my children's experience. When we took my youngest child, it was a little bumpy, or than when we took my oldest last night. However, in both instances, the doctors were beyond excellent. The nurses were kind and responsive as well, but the bedside manner of the doctors was what stood out this trip. One concern I do want to notice is that there seems to be a glitch in their medication ordering system, which did not permit the nurse to get the medication needed within a timely manner. Apparently, this has been going on for days and the health staff have brought this forward for internal review multiple times. I hope this gets fixed as it does. Sit back there a patient's healing process when medical providers have to wait for medication.

I was seen at Riverside for the prenatal care and birth of my baby who spent considerable time in…read morethe neonate intensive care unit. I was seen by Molly S. She was an CNP- NURSE PRACTITIONER but she kept giving an impression that she was a doctor. a doctorate of nurse practitioner is not a DOCTOR, it's a level of education for nurse practitioner. She was arrogant and dismissive of concerns I had and was RUDE AS HELL. Never again will i be seen by her. The other nurses I encountered were great, Molly was awful.

I had back surgery last weekend and I was very pleased with the DR and nursing staff. They were all…read moreso friendly and helpful to me in my recovery. They all came right away when I called. I would definitely recommend the to others.

I'm in the hospital right now and I'm here for cardiology well they brought me up to a room let's…read morejust say is 880-08 I don't care I'm on warfarin they have to check the five or six time tonight so I'm not going to be sleeping good tonight and I'm here for cardiac surgery I've got two arteries that have a little bit of cholesterol and then they're very small so I have to have angioplasty I have to do a desensitation if we're aspirin thing and take it all day to see if it will actually not give me a rash or a sore throat which I highly doubt because I'm going to need Aspirin after this particular surgery everyday which is a bunch of crap and then they tell me tonight they're not giving me my diabetic medication they don't have it the doctor doesn't agree on giving it to me well my sugar was 124 and it's showed me to 144 right now and because my body is sitting here now it's 149 because my body is sitting here thinking that I have to eat something or they're missing something it's going to show up higher and higher it's about 250 to 300 and higher and then they're going to get their way they're going to stick me with a stupid stick pen and then give me insulin because that's the only way that they'll give it to me the South steaks the nurses the doctor that I'm seeing everybody is horrible and yeah this is a bunch of b******* so I'm going to sit there and show my sugar meter and say it's going up and up and off and it's flying up the way it's 149 now it's just jumped again and it's going to keep going up and I'm going to have to get Singapore and then have to get the insulin and it's really b******* I got 26 minutes left on my sensor before it shuts off completely and I will have no way to check my sugar or some being poked and they do my fingers and it hurts like hell and I'm not going to do this every day four times a day they're not going to get me here for four times a day and do 86 or a dozen sticks to my fingers that's not going to happen

My husband is 79, just moved from 11 years in Florida to Mn in January. Terrible healthcare in FL!…read more Zero annual physicals zero cardiologist. So 3 weeks after the 1600 miles he drove in 3 days ( fl to Mn), he had a MASSIVE heart attack right in the office ( 5 minutes fr HCMC ER) of our 25 year primary care doctor! WHAT luck! So in 10 minutes of the EKG test, he was in the ER!!! After 3-4 hours in surgery, one surgeon came out and said," his main artery in the rear of heart was 95% blocked and he would have survived for only 90 minutes... we put in two stints". HCMC ER is nationally rated as " the top ER Level One trauma center and number one in the entire Midwest ". Level one means they can handle anything - - gun shot wounds to head, chest, stomach the most deadly spots, falls out of buildings, MASSIVE car crashes, etc etc. My father taught biochemistry 40 years in a NYC med school and taught us how to care for all others in any situation. My husband post surgery, was hospitalized in HCMC for 4 days and entered their special Cardio Physical Therapy Program = 3X a week/full hour/for 3?months!! The hospital stay was outstanding in ALL respects. The nurses were attentive, and the post heart attack education done by a special doctor was SO excellent... my husband who has been a heavy smoker for 68 years... COLD TURKEY stopped smoking immediately. HCMC's post cardio physical therapy program is Rated NUMBER 1 in the Twin Cities. We agree 100%. First the 4 physical therapist's take your blood pressure and sugar/ glucose level every 15 minutes during the hour session. All of them are joyous, effervescent enthusiastic warm caring GENUINE folk! Just love them all! They play low, any kind of music you want and LIFT your spirits with their laughter. This is a major major reason why my husband recovered so completely. (And he contracted the same deadly pneumonia that killed the famous race car driver after just 5 weeks in physical rehab) We are most most grateful for this rare rare team of great folk.

There's an ER doctor here who should not work in the hospitality industry…read more Beyond disturbing

My primary care provider is Dr. Sarah Olson and she is great! She is very communicative when I use…read moreEntira's online portal where you can ask questions to your provider and they answer within 24-hours. I enjoy the collective care of Entira as I have leveraged their after hour facility in NSP along with the Como location and receive consistent positive service at each. Today I had the pleasure of seeing Doctor Ian and he was gentle, kind and considerate. Additionally, this facility recently moved from Highland over to Snelling Avenue and offers more natural lighting and overall space. The parking is slightly tricky to enter but once you do, the rest is a breeze. Thank you, Entira staff!!

We get the very best care here. It is so much better than any place else…read more. We are all covered here. My Aunt is . My fiance is.

Went in to meet with a specialist about treatment options and surgery. Used valet parking which was…read moresimple and reasonably priced. Easy to find bathrooms and elevators. The receptionist on the 4th floor was efficient and moved people through quickly. The U of MN provides a comprehensive service to patients.

How is it to be a minority in 2026?…read more We brought my mom to her appointment and were denied check-in until an interpreter arrived, we never requested and did not need one. We formally waived the service once the interpreter arrived. Despite that, during the four hours we were at the clinic, we were asked five separate times by five different staff members, including a physician whether we needed an interpreter. At some point, repeated questioning stops feeling like policy and starts feeling like harassment. You said I was rude and short with your staff. How would you feel if someone repeatedly questioned your ability to understand English? How would you feel if a staff member began speaking in Hmong to you as if you couldn't comprehend what was being asked? She said having an interpreter would benefit us. Dr. Andrew Venteicher documented that I "demanded to be seen." The scheduling protocol required imaging first and then a follow-up appointment. Imaging ran behind, which made us late for the second visit, through no fault of our own. When I asked staff to communicate this delay to the other department, it was framed as me demanding immediate service. Advocating for my mother should not be mischaracterized. Policies should protect patients,not single them out. DO BETTER!

I went to Minnesota Craniofacial Center as a referral from my dentist back in 2023. The doctor I…read moresaw for my consultation and first initial appointments was very nice and laid out a treatment plan for me that she assured me would help my TMD. What the X-rays showed was my left TMJ had a misalignment and I was told that being fitted with an appliance, taking some cortisone shots for the pain, which actually did help! As well as doing a course of physical therapy exercises would re-align my jaw into the right position in the joint. The first few appointments went well, but the issues started when I came in for an appointment and I asked where the doctor I had started my treatment with was and they told me that she was no longer there, or no longer worked there, I don't remember exactly what they told me but as I understood it the doctor I had initially seen was no longer at the clinic. I wasn't sure what to do, I kept up with my treatment and went from wearing my appliance 24/7 to slowly working toward only wearing it at night. The treatment cost me $4,000 out of pocket because I was told they aren't covered by my insurance... which after reading some other reviews on this clinic, makes me very skeptical and concerned, and once I had finished the treatment plan it felt as though the follow-up appointments were completely pointless. I would go in and see someone different each time, so I had to explain what was going on to a new person over and over, they would test my bite, adjust the appliance, tell me to do some stretches and that was it. Each of these visits cost me over $300 each time. I was telling them that even though the pain was mostly gone I was still grinding my teeth, still having terrible tension in my jaw and that I had developed a gap, or malocclusion, on the right side of my mouth after doing their treatment. All they would offer is some stretches and more cortisol shots... no one seemed to really have an answer. In regards to the gap on my right side, they would adjust my appliance to be wider on the right side, so my appliance was not even... I strongly believe they caused the gap to develop by incorrectly adjusting my appliance. I had to pay off the $4,000 over the course of two years and only now am I able to seek alternative treatment because of the financial burden I was under due to all of this. They didn't solve my TMD like I was promised, they charged me $4k in a very strange situation where I was sat down with Genivive and told the cost and all the stuff about insurance not covering it, it felt so coercive and I was dealing with so much pain I was desperate to solve the problem... I truly wish I had waited to start treatment and gotten a second and third opinion before sinking so much money into this place with barely any results. I still deal with pain, much less severe than before so at least they did something, I still grind my teeth at night, I still have clicking and locking issues with my jaw and awful muscle tension, and they gave me a new issue to figure out with the malocclusion on my right side. I now have been talking with an oral surgeon and an orthodontist on how we can solve these issues, or at least improve them and make sure my jaw is in a healthier state. I will need some surgical intervention now, possibly an osteotomy but I will avoid that as much as I can. Be very wary of this business, do not let them push a treatment on you and get several other opinions before committing to their treatment. The fact that my insurance does indeed have TMJ care coverage and they told me my insurance wouldn't cover their services is very suspicious to me.

I suffer with TMJ and needed to find out my options. Dr. Lederman was very kind and generous with…read moreher time, made me feel safe and heard. For now, I know my options and what I can do to ensure my issue does not become worse, which is half the battle. Really looking forward to working more on solutions with Dr. Lederman.

Dr. Hicks is a ROCKSTAR with my kid. We travel 20 miles to work with her. The staff is always…read moreprofessional and friendly.

Last week I had called them to see if they would do a sliding fee scale for a tooth that was…read morebothering. They said over the phone "yes we do sliding feed scale" and then sent to me the paperwork that I had to fill out via fax. When I got there they accepted my filled out paperwork, my SSI award letter, made me answer a few more questions, and then finally got me back into a dental chair. When the actual dentist looked inside my mouth. He told me that I would be better off getting implants. The idea of getting implants was fine with me but that did not stop the fact that I was still in pain and needed to have that tooth removed. When I questioned that, they told me that they did not have the means to do so and referred me to the dentist school What a lie. When I questioned why they would not pull the tooth they told me that it would not be in my best interest. I knew what they really meant which was that it would not be in THEIR best interest since I do not have insurance. When I asked again about them accepting a sliding fee, they told me that every office is different in how they do that. Yes I understand that every office is different on how they do a sliding fee scale for payment but at the end of the day it is the same - they take a certain percentage off and the customer pays the difference. Instead, I was shuffled into an office where they told me that I needed to have insurance and the person sitting at the desk was suppose to help me but did not do so. Instead, he just kept staring at the paperwork that I had turned in. How anyone could give this place more than 3 stars is well beyond my scope of thought.

Do you have 30-40 minutes to sit and wait? Do you like dealing with frustrating lab techs that…read moredon't know what's going on? Do you enjoy being on time when no one has any regard for your time? If you answered "yes" to the previous questions, then this is the place for you. At least it's clean and has complimentary coffee though. Yay.

I go here often with my dad for numerous health issues. We are always treated with respect; staff…read moreis always friendly; and providers take the time to discuss all our questions and provide thorough care.

It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.

I had a really positive experience at my appointment. I met with the mental health nurse…read morepractitioner, and I needed to complete blood work, which is something that is usually very difficult for me. I'm so grateful for the kindness, patience, and support I received from Zayra, Elena, and Jessica. They were all wonderful and helped make the process feel much easier and more comfortable. Their compassion and professionalism truly stood out, and I appreciate the care they showed me. My only suggestion would be improving the front desk experience, as the interaction there did not feel as welcoming as the care I received from the rest of the team. They make you feel unwanted and like bother. From check in to check out. Especially one in particular. Overall, I'm very thankful for the wonderful people who supported me during my visit.

Terrible customer service. If I would give this clinic big O. I was on hold for 1 hour and 45…read moreminutes. They hang up on me after waiting so long.