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    Greenwich Motor Sales

    3.7 (6 reviews)

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    11 years ago

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    10 years ago

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    10 years ago

    Service is terrible tow truck driver has a Major chip on his shoulder would never use them ever

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    DARCARS Lexus of Greenwich

    DARCARS Lexus of Greenwich

    2.8
    (106 reviews)

    The service department here is phenomenal! I brought in my bestie's card today for service as it…read morehad never been back to a dealership since the initial owner. Darcars Lexus service department was thorough, provided explanations for the list of opportunities presented, and even walked her through priority regarding safety and what can be left for owner's preference. Cesar was not only able to explain the what but the why behind each line item and never made us feel pressured to do anything. I sat and observed while my best friend handled her car business and was able to overhear the other service representatives providing the same level of exceptional service. Kudos to this service team!

    We would like to express our appreciation to Sales Consultant James Palmer at Darcars Lexus of…read moreGreenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We have purchased a pre-owned Lexus NX450H+ on-line. Huge thanks to Ashley Ramirez Ferrer, online consultant for helping with questions we had. Me and my wife have flown to New York from Houston to pick up our Lexus. Upon arrival the vehicle and all documents were ready and after signing all papers we started our 1600 mile trip back to Houston with no technical problems whatsoever. Please also extend our thanks to the mechanical team for their expertise. We will recommend our friends about the great service at Darcars Lexus of Greenwich. Great job all around! If you want honest and professional service, ask for James!

    New Country Audi of Greenwich

    New Country Audi of Greenwich

    2.3
    (199 reviews)

    I recently purchased a certified pre-owned 2015 Audi S5 and it was a pleasure to collaborate with…read moreJohnny Rosalino and Haris Deljanin. From the moment I called to inquire about the car's availability to driving the car off the lot, Johnny and Haris went out of their way to ensure my experience was positive. They explained the similarities and differences between the Audi I was purchasing versus my Audi trade-in, and the deal closing and transfer process took less than an hour. This is my third Audi and I was very impressed with the New Country experience. If you're looking for a great selection of pre-owned vehicles and a smooth acquisition process, Johnny and Haris deliver a very customer-centric buying experience!

    I had my Audi serviced at this dealership 10/9/25 and according to my repair order, the work was…read morehandled by Technician #909. Technician # 909 failed to provide the video of my car that is required for each service visit. Two months later, I discovered that all four of my tires were 20 PSI below the manufacturer's recommended pressure. This is a serious safety issue, and it should never happen after professional service. I expected a basic standard of care and attention to detail, and this situation clearly fell short. Customers should not have to double-check essential safety items after a dealership visit. I hope management reviews their quality-control procedures immediately, because this experience has caused me to lose confidence in the service department.

    Miller Motorcars

    Miller Motorcars

    3.4
    (46 reviews)

    Wonderful sales experience. Exceptional customer relations, professionalism and follow up.read more

    I had a Purosangue service scheduled with Miller. The appointment was booked roughly two weeks out…read more In the meantime, Wide World Ferrari was able to arrange transport and service the vehicle almost immediately, so I moved forward with them instead. On the day of the scheduled pickup, the flatbed driver called with an arrival window that did not begin for another hour, leaving roughly two hours before the truck would actually arrive. As soon as I learned the vehicle was actively being dispatched, I informed him that the Purosangue had already been serviced elsewhere so the truck could be reassigned. That detail is important because the truck was not sitting in my driveway and a driver was not waiting outside my house. There was still meaningful time to adjust the schedule. If the concern was truly that the truck could have been serving another customer, then notifying them while there was still time to reassign it seems preferable to saying nothing at all. Shortly afterward, I received a call from the service department. Rather than a professional conversation, I was met with a remarkably rude, confrontational, and condescending tone. The purpose of the call seemed less about understanding what had happened and more about lecturing a customer. I was told I had cost them money. I responded that if there was an actual cost associated with the dispatch, I would be happy to cover it. The conversation then shifted from money to time. When I asked whether the issue was time or money, there was no clear answer. The call felt less like a business discussion and more like an attempt to pick a fight. What made the interaction even more surprising was that between scheduling the service and the day of pickup, I received no reminder email, no text message, and no confirmation communication of any kind. For a service appointment scheduled weeks in advance, that seems like a fairly basic expectation. Unfortunately, this was not my first experience with Miller. My purchase experience on a brand new 296 GTS was poor enough that I ultimately moved my business elsewhere. The details are not particularly important today. What matters is that the recent service interaction felt entirely consistent with the attitude I encountered during the sales process. Since then, I have purchased six new Ferraris through other dealerships. For service, Aaron and the team at Wide World Ferrari have been exceptional. Over multiple vehicles and several years, they have delivered some of the best service experiences I have had in the automotive industry. Responsive, professional, customer-focused, and despite being significantly farther away, routinely able to arrange transport within hours. For sales, Ian at Ferrari of St. Louis and Pierre at Ferrari of Charlotte are outstanding. They understand something that should not be complicated: respect your customers, communicate clearly, and earn the relationship every day.

    DARCARS Infiniti of Greenwich

    DARCARS Infiniti of Greenwich

    3.2
    (61 reviews)

    We leased a 2026 QX60 from them. The salesperson was lovely but they are very disorganized and the…read moreentire process took 2 days, 3-4 hours each day & on the 3rd day the car was delivered to us, very late in the day & dropped off by a porter so no one went over anything on the car. The Finance Mgr was extremely rude & kept us waiting for at least 2 hours. We literally got everything signed & done at 5 minutes to 5pm when they closed. And that was after having arrived at 1pm that day to seal the deal. I love the car but o would not recommend that particular dealership

    I brought ny car in for servicing. Had a 9:30 appointment; was told it would take 90 minutes. Went…read moreto Starbucks to work. I get no call...At 12:00 after several attempts to reach them, I finally connect with someone. They tell me they are backed up and could probably get to the car in next 1-2 hours! MY FRIGGING GOD!!! No call at 11 or 11:30 to say, hey..we are delayed....if you need to make alternative plans...here is what is going on. UNFRIGGINGBELIEVABLE PATHETIC INEXCUSABLY BAD CUSTOMER SERVICE!!!!!!!! NO MORE! I'm going back for the car. These guys screwed my whole day 12:30 Update: Went back to grab car. Guy behind the desk gave me blank response to question why no call????? Then Sal the manager stepped in. Class Act! Sal apologized said they were wrong offered to give me a loaner, service my car and deliver it to me this evening! So 1 star for AM experience 5 stars for Sal in future, any potential issues, concerns, ask for Sal what happened this morning should not have happened....someone stopped reading the customer service manual early but Sal stepped up to turn the situation around Thank you Sal

    Carriage House Motor Cars

    Carriage House Motor Cars

    4.0
    (8 reviews)

    My experience with CHMC was FANTASTIC! My Salesman was Kyle…read moreDennis and he did an absolutely great job for me. It was a very family oriented experience. I bought a relatively expensive beautiful vintage 356 Porsche. After delivery we did find a minor problem and Michael, the owner stood behind it and supported me getting it fixed 100%. It was all I could have asked. He, his wonderful wife, Bebe and his whole staff were gracious, kind, knowledgeable and helpful throughout the transaction until delivery and beyond. I highly recommend them! Carriage House Motor Cars is an incredible place to see with all types of vintage and new collector cars. I could not have had a better experience buying my Dad's Dreamcar for him! Curtis S. Chastain, Lt. Col., USAF

    OK I cannot say enough good about these guys. I am on my 4th Ferrari so I know a little about these…read morecars but I am in Florida. They posted a 2009 F430 for sale. It's the last year of this model and very few were made. About 50 Spiders in all, because Ferrari was gearing up for the 458. This means if you want a 2009, you have to jump. The problem is, you can get stung. I asked a few important questions and jumped. I got lucky. Kyle answered fast and after getting my car, found out he was 100% truthful. The car was better than expected (really) and low miles 7500 and priced way lower than it should have been. That actually scared me but he offered to let me pay more if it would make me feel better :) They can feel free to use me as a reference and give potential customers my phone number. Eric in Orlando.

    Greenwich Motor Sales - car_dealers - Updated July 2026

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