Great customer service from George - Service Advisor. I got my truck serviced, they made sure I was…read morecompletely satisfied and went above and beyond. I would recommend them to anyone.

As another person put it in the best way they are "Hateful", nasty and liars. Do not attempt to buy…read morefrom this place because they are scum of the earth. They changed all the terms we had agreed to over the phone. They acted the entire time with such superiority it sickens you. I'm surprised they make any sales. Disgusting place to do business with. Save yourself the time of dealing with these people. Respect towards others is not something they practice at this dealership.

We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

Stopped by to take a look and possibly test drive a Kia Telluride. We were there 15 min.not one…read moresales person acknowledged us. I did see several sales persons sitting at their desks . Apparently business must be overwhelmingly busy.

For the record I live in S. FL. and drove 140 miles each way from home and back. I bought a New 26…read moreSilverado High Country today... The Experience was spectacular from start to finish! Salesperson Matt went above and beyond from my intial call a week ago to working on deal and completing the sale today, he showed great communications, was courteous and patient with me, rare these days!! Sheryl in finance was amazing working on my deal... she offered me different Financial and Service options, she wasn't just your average finance person in trying to sell you every thing in the book. I have purchased many vehicles in my life and this one was truly the best experience EVER!!

Just had to post another review for this wonderful organization. Came in this morning for an oil…read morechange check up and exterior detail. As usual, Jesus and Mark took incredible care of me. As a former dealer, I know exactly what to look for and if I had a dealership today, I would want Jesus Mark and Dennis, the detailer on staff! Mark got me a ride home rather than wait and make sure I got picked up just as soon as the vehicle was ready. Jesus followed through and check the vehicle before I even got there, and Dennis, who actually did the physical part of the detail using an incredible product called.REJEX, that I introduced them to was there to make sure I was satisfied with the work. So far, Alan, J organization from Mark to Jesus to Dennis to Maureen, who cashed me out, our exemplary employees. Thank you for spoiling me again!

thear new diesel tech they recently hired is no joke. fast and fixes it first time. id recommend…read morethis dealer if he works on your diesel.

If trying to purchase a car, don't go through them. Two separate agents contacted me about a…read morepurchase but neither actually responded to any inquiries past the initial email. Finally the sales manager contacted me and informed me my car had been sold, 4 days later. Poor customer service.

I would have told you to stay away merely for the fact that after I showed interest by emailing…read morethem about a vehicle that BEFORE I even got to the dealership, I received TWO emails and not one, not two, not three, but FOUR phone calls from "Theresa" and a VIDEO WITH HER HOLDING A SIGN WITH MY NAME ON IT (see attached screenshot) and the vehicle I was interested in...! Already turned off! My boyfriend and I drove from Sarasota (an hour and a half away) to look at a 2021 Ford Bronco they had for sale on their site for $38,970 ... I'm going to copy and paste his review so as to not repeat everything over but I do have to say this... the "manager" Santiago Hernandez needs to work on his management and personality skills. He also needs some help with his manners as even as a woman, I know to look others in the eye and shake their hand. That's just a matter of respect with anyone but more especially in a management position. Our salesman who was 1/3rd his age even showed us that respect. Not Mr. Hernandez. He spoke to us sternly, never smiled, and was extremely condescending. He also makes all his salesmen and employees wear masks yet he, himself, did not have one on. Here is a copy of my boyfriends review... Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a Bronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

I was driving my Lincoln Corsair to my son's college. I stopped for gas and coffee, and when I…read morereturned to the car, it had no electrical function. I was finally able to put car into Drive and continued north (no speedometer, AC, blinkers, and unable to open windows). Alan Jay Ford of Wauchula was a few miles away. I arrived in panic & tears. Service Manager, Teresa Simmons, listened patiently to my situation and my urgency to reach my son's school. She said they would take care of the problem as fast as possible. Within minutes, the Alan Jay team had my Corsair inside. They checked it thoroughly but couldn't find any reason for the electrical shutdown, but they were able to reset it, so the car ran fine. This was all within 40 minutes, and the did not even charge me! I cannot express how pleased I was with their quick service and dedication to outstanding customer interaction. I would highly recommend Alan Jay Ford of Wauchula!

I brought my car in for 4 different problems and all were fixed quickly and within the time they…read morequoted. The staff were exceptional courteous and were anxious to please at all stages from presenting them with the problems to receiving the bill. They provided clear explanations throughout the whole process. The shuttle driver was very pleasant and a safe driver. I will encourage my friends to use their service.

I drive 3 hours to go to this dealership, I haven't found another that has such an excellent…read morestandard of quality and service, you will not regret going here. Call ahead for service though, they book up fast cause they're that good.

Dear Mr. Jay, I had…read morethe pleasure of doing business at your Chevrolet, Cadillac, GMC dealership in sebring and I wanted to personally compliment your sales staff and all around management team for my amazing experience with Jason on sales, russell your GM and your gorgeous finance manager Ms.Sheryl who were all very informative and now I have my Buick enclave and I love it! P.S. this is the fourth vehicle I have purchased and I plan on doing more business with you in the future!

Bought my Buick Encore from Ferdinand (salesman). Nicest, most helpful experience ever. From the…read morefront to the back, everyone has been absolutely fantastic. The customer service two years later is as great today as it was when I bought the vehicle. I highly recommend doing business with this group of people.

Terrible service and quality. I don't recommend Bill Jarret Ford. They stand behind their workread more

Called this place on this car…read morehttps://www.jarrettfordavonpark.com/used-Avon+Park-2007-Mercury-Grand+Marquis-LS-2MEFM75V17X623567 and spoke with a sales rep, possibly Adam, bad with names. Explained to him that i was driving from Miami and would appreciate an honest review of the car, wanting to know what problems the car had so I wouldn't be wasting their time as well as mine. He sent me a video, some pictures and stated that the car was in great shape. My wife and I were in the car the next day driving the 140 plus miles to their dealership. When we got there, we were greeted and told that the vehicle was being detailed. After about a 10 minute wait they brought the car around and it looked great from a distance. Upon closer inspection I immediately noticed the trunk lid, and rear bumper appeared to be freshly painted. The vehicles external flaws were told to me on the phone, so I knew what I was walking into. When I discussed on the phone the condition of the AC, he said it was working great. Upon inspection, it appeared that there was some type of foam sealant used on the ac accumulator. When asked about it the sales rep told us he knew nothing of that. While it blew cold, it was apparent that there was an issue at some time, but no one knew anything about it. I checked under the car and it also appeared since it was a North Carolina car, there was rust under the car which may have been why the rear deck lid and bumper were painted. I asked him why were they painted and I got what has to be the most ridiculous answer ever from a car salesman and I quote "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" If that was the fucking case they should have done the whole car! Right then and there, we lost trust in both him and the dealership. We opened the trunk to find it extremely wet on both the carpet and deck lid. They took it back to the body shop and told us that they would let us know what the problem was. We left to go get something to eat and waited for their call. An hour and a half later I get a text that it was the studs holding the tail lights in and that it was fixed. Like I said earlier we lost trust with them, so we both decided to pass on the vehicle due to that loss of trust, NO MATTER HOW MUCH WE LIKED THE CAR! We both were quite pissed at the fact that we drove all that way fully expecting to leave with it, only to be mislead on what was actually wrong with the car. I called the dealership later to speak with the manager and left a message for Tim Masse the manager. I was told he would return my call, never did. Left another message yesterday, same result no call back. Left another this morning, still crickets. I'm sure that this dealership provides a great service to the local community that wants new cars? Used cars, another story. Would I do business with them? Not at this point. A simple inspection of the vehicle by one of their mechanics, listing what I found in a 15 minute inspection would have saved us a shit ton of time that I could have spent looking for an honest and reliable used car. I still cannot get over this statement; "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" Think about that before you venture out to see what they have to offer. Just not right to bullshit a customer with cash to spend! Time to hit social media to spread the word....... They chose to delete my honest review so I added it again plus an update. Thank you for turning me away otherwise I wouldn't have found this little gem in my backyard. 2006 Grand Marquis 60 thousand original miles with an extended warranty to 92 thousand miles as well as 4 additional new tires and rims. Thank You