Apparently if you bring your car into a Ford dealership and you say something to the service…read moredepartment because they screwed up your car spectacularly, they will call your work and inquire about why you're ticked off. I was ticked off because they screwed up my vehicle and apparently one of their service advisors is friends with my assistant manager and decided to call her on her day off to ask about me, which has now caused ALOT of tension at work. I feel like my privacy and personal business was breached. They screwed up my car. No one else has touched my vehicle where the rear dash cam is except for Weikert Ford. Phillip Weikert is the owner of the dealership who admitted this to me during a phone conversation on July 17 2026. No offer to do anything to do anything about the employee who breached my privacy.

Awesome experience. Easy to work with. Vehicle was perfect. Family will enjoy on our road tripsread more

My husband and I purchased a 2022 BMW M3 from this dealership and sales rep Chris Valle, and within…read morefour days of ownership the vehicle displayed a "Drivetrain Malfunction" warning and a check engine light. Since then, we have repeatedly contacted the dealership and management, giving them every opportunity to address the issue, yet our calls have gone unanswered and no effort has been made to resolve the situation. We traded in a reliable vehicle and trusted this dealership to sell us a vehicle that was safe and mechanically sound. Instead, we are left with a car that is experiencing serious mechanical issues less than a week after purchase and cannot be driven with confidence. The complete lack of communication and accountability is unacceptable. We will be filing a formal complaint with the Florida Department of Highway Safety and Motor Vehicles and pursuing every available avenue to have this matter investigated. We will also continue sharing our experience publicly so that other consumers are aware of how this situation has been handled. A dealership's responsibility to its customers should not end the moment paperwork is signed. We expected professionalism, transparency, and integrity. Unfortunately, our experience has been the exact opposite. They are now forwarding our calls and not even answering us. I will show up if my calls are not returned. It's ridiculous that they will not even attempt to talk to us at all before we file a complaint.

Every time I take my truck in it takes them forever to get it done. Last time I pick it up and…read moredrive home hear the same exact noise they said they fixed. Text the advisor no response. I am sure he probably stopped working their the service dept is all new faces every time you go there. Seems they have issues keeping people means they either pay like trash or have shitty management. It's sad it's a beautiful brand new facility. Do better dyer.

Always entertaining! Ted's insights are oftentimes…read morehilarious as well as insightful. A different and personal approach to all he does. I used to refer to Ted as a Renaissance Man! I have known Ted since high school! Ted was always Ted.....

They are not there anymore . It is a GM dealer now. There are no classic cars availableread more

I would give 0 starts if I could...RUN!!!!…read more My experience with Lake Wales Chrysler Dodge Jeep Ram was extremely disappointing. We were given a written out‑the‑door price of $47,000 that included a service contract at no additional cost. However, when the final contract was presented, the service contract appeared as a $2,984 added charge with no discount or price reduction to offset it. When I questioned the discrepancy, the dealership tried to explain verbally that they "discounted the truck to offset the service contract," but no such discount appears anywhere in the paperwork. The contract does not match the written agreement we were provided. I also requested that all communication be in writing and asked them not to call me. They continued calling, texting, and emailing after that request. I have filed complaints with the appropriate agencies and provided all documentation. I hope this review helps others avoid the same experience.

Brought my 2024 Grand Cherokee in because my 12volt outlet stopped working. I suspected a fuse…read moreproblem. The service writer checked the car in and took it to the shop. After about an hour and a half I was informed that it was repaired and they replaced the fuse. I was presented with a bill for $254 without any estimate prior to work being done. The detail was an hour labor for $189, a part for $15.43, a miscellaneous charge of $33.14 and $16.63 taxes. This is outrageous. $254 to change a fuse??? I live in a community very close to this dealer and will be certain to give them more than that amount of advertising about their service charges being outrageous. In addition I called the service manager the next morning to complain. He was busy. I left a message and now it is two days later and I have not received a call back.

super great people! Love spending my money in my own town…read morewith people that grew up here and have an investment in making the town great.

They cannot be trusted to sell you a reliable used car - even a Hyundai. Paid them over $ 16,000…read morefor a used 2018 Santa Fe and after the 30-day warranty expired the service indicator lights came on for ABS braking, oil, and more.

My car battery continually dies and has to be jumped started. Car is only 10 months old but it has…read morebeen jump stared 5 times already and 3 times in last two weeks. This dealers service department says nothing is wrong. Totally unhappy with this dealership and their responses.

Spoke with Victor about our NEW Honda Pilot Trailsport. Told him of the drivers seat quit working…read moreas we were leaving the dealer in Georgia. Made an appointment with Victor, met him upon arrival, service determined that seat track was defective. Waiting on a call from Victor to have seat track replaced. Service, so far has been great!

Mike Ash provided Probably the best dealership service I have experienced in my lifetime. Just…read moremoved to area, called to set appt., arrived a little early as I often do. Took vehicle right away work was done little earlier than quoted. Mike took me to cashier and informed me service today was complimentary. I will be returning, and will offer my low mileage vehicle to them 1st... Thank you