Matt is our agent and always takes excellent care of our insurance needs! Everyone at this agency…read moreis kind, caring and eager to help us get the best insurance at the best price! Highly recommend!

From Matt to Dana, Alexander Insurance Agency offers unmatched brokerage services in the area…read more I have used them for Auto Insurance since I was a teenager. When I bought my first house with my husband back in 2011, we switched to a multi-policy for Home and (3 vehicle) Auto Insurance. When we became out-of-state landlords in 2013, she helped us through the tiny changes required when switching to a dwelling-only policy. And for the one car accident we were involved with years ago, she also counseled us through this hellish process too! Through it all... seamless transactions, thorough documentation, and the utmost willingness to educate me along the way. And may I even be unprofessional here and say prompt AF!? I thought I was fast!! But here's the thing, Dana's service didn't stop with my Missouri policies. While she couldn't insure my Renter's Insurance policies in the other states I've lived, she absolutely still held my hand when I ran into issues with other insurance agencies in CO, NY, and CA. Sometimes all it takes to solve a problem is a bit of guided expertise! And for 8+ years while living on the road, that's what she did! So you better believe when we made the abrupt decision to move home to Lake Saint Louis, Dana was our first call to discuss our new Home Insurance policy. And even after we closed, we had to make a quick change to expand coverage into an Auto policy within our first week, and what a breeze!! I just can't say enough!

This team is so great to work with, friendly and I feel like my best interests are always their…read morefirst priority. Would definitely recommend using AIB if you're looking for insurance!

I have been with State Farm for years and decided to switch agents from Illinois to this location…read more I already had my quote from Illinois and was to sign papers. Well, guess what, this office came back with $30 more a month, and I asked what do you mean, my quote was this $$. Then it was the excuse of moving from Illinois to Missouri. I had to explain myself again that my current Agent quoted me $30 cheaper and I was to sign papers. You really should be ashamed to do business with anyone. Boy was I wrong on the #'s just slide from one agent to the next. I would consider that a Commission of some sort. Do your homework First is my advice. And I think State Farm is Wonderful, some Agents should not be in practice, though.

I was beyond pleased with the level of support and guidance I received from the Agency. Not only…read moredid they help me with my personal affairs, they assisted me with safeguarding my business. I highly recommend the Elveeta Macon - State Farm Agency to anyone. Plus the location is very nice and conveniently located.

Steven is the best tax consultant around. His calm and cool demeanor always makes this entire…read moreprocess seamless! I have referred at least 5 people to him and they are all extremely satisfied! I have worked with Steven for a decade now. He is extremely knowledgeable and helped me create my LLC too!

I consulted with Steve (Pargo) on filing a personal tax return. During our free consultation, Steve…read morewas helpful and considerate; however, thereafter, he failed to conduct business in a professional and trustworthy manner. When asked about his price, Steve stated he does not have a set price, as it's based on the amount of work needed to compete the return (this seems fair). Steve further stated I would not be locked in on the price once he reviewed my tax documents and provided a price. Steve called approximately 1.5 weeks later and provided an estimated return based on my documents as well as a price of $800.00. Based on my prior professional accountants I've used (who all charged $200 or less), I believed this price to be unreasonable. I asked Steve what is hourly rate was and what his workload was in hours (so I could reverse engineer his seemingly outrageous number). Steve failed to address my questions, stating he charges a higher rate for professional work (which is a clear evasion to avoid the glaring issue). I informed Steve I did not want to proceed with the filing of the tax return, since the price seemed unreasonable (as well as of his lack of justification for such a price). Steve attempted to gaslight me by stating the work was done (implying I owed him because of the work) - contrary to our prior verbal agreement (per parameters he set). Steve further attempted to gaslight me by making the rhetorical remark: "if that's how you want to do business, then come get your documents." (He offered to mail them too). This is widely unprofessional given our initial agreement. In summation - Steve is either new at accounting and justified (in his mind) the high price, due to an unnecessary amount of time he spent trying to figure out how to properly file our taxes (because he lacks the knowledge on military-related services and capital gains, two intricacies involved with my return). Or, Steve attempted to swindle me for more money than what his services were worth (compared to the market), because he was aware I was getting ~23k back in taxes charged incorrectly to my wife's military medical severance pay. In either case, Steve failed to be honest about his price upfront and hoped I would be manipulated to pay it after he was done reviewing. This could have easily been avoided if Steve was honest about his hourly rate and/or a percentage he charges based on the total tax refund. This clearly shows Steve lacks professionalism, as he is looking to get the most amount on money based on the circumstances (and is willing to lie and omit facts to do so). At the age of 32, I have never worked with an incompetent and untrustworthy accountant - until Steve. You have been warned

Was ghosted by this insurance broker. Had been with them for a few years. Called to get new…read morecoverage. Never was called back. Called several times and nothing. Ended up just getting insurance on my own. Very frustrating.

I can't recommend this broker under good conscious. One time they sent me a termination of…read morecoverage. Letter. Because they mix my name up with someone else's several other times they failed to inform me of rate increases. And placed me into high risk pool insurance companies despite having a compact car no accidents no claims and good credit score.

I have been having Gene do my taxes for over five years- he does an awesome job- helps with every…read morequestion I have - makes everything go smoothly -

Amanda was great to work with, quick on sharing clarifications and quickly set up the coverageread more

I needed to do a review of my homeowner's policy. Let me say first that I hate insurance…read morecompanies. I find dealing with these things extremely anxiety-provoking. However, Tammy was assigned to help me with this task, and she was just wonderful. She was so patient with my questions. She made helpful suggestions, but didn't try to push anything on me. She made me feel completely calm and comfortable doing this task that I had truly been dreading. im not sure I would recommend State Farm as a company overall, but Tammy was absolutely fantastic.

Brian is very easy to understand and helps make your Medicare choices very clear. He uses…read morewhiteboards so that you can see the differences in insurances and what you will be covered for and paying for.

Brian set up the insurance for my medical practice and the building that I occupy. There were a…read morelot of requirements that needed to be met to suffice the bank for my business loan and he made all of them happen in a very short time frame. Brian took the time to meet me in person on several occasions during the process to make sure that I understood the differences between the policies that I had to choose from and helped me arrive at a decision of which one was the best fit for my situation and given the banks requirements. He is very compassionate about what he does and I feel very confident with him on my side! I would recommend anyone with insurance needs, business or otherwise, to Brian.