Always a 5 star experience. The office is clean and well organized. Everyone is always very…read morecommunicative and there is collaboration when needed. The front desk is friendly and professional. All of the hygienists are well trained and pay attention to detail. The doctors are the best in the business and always super friendly.

I was a new patient here and have never been treated better in terms of explaining procedures,…read moreplans, and education for preventative care. Everyone was friendly and extremely knowledgeable. It felt like a dental health class as well as a general teeth cleaning. I'm a regular at the dentist, and still learned a lot; they prioritize educating every patient. The appointment took about two hours because they did absolutely everything I needed and was curious about as well as answering all of my questions. I was very well taken care of.

Chalk this up to another great find with the help of Yelp reviews…read more I was looking for a new dentist in my neighborhood. I used to live downtown but was growing tired of spending more time going to/from the appointment than actually in the chair. So, of course, I turned to Yelp. In the last two weeks I have had the most thorough cleaning ever and two old sliver fillings replaced. I'm very, very happy with both. Here are some of the highlights: * They use the latest in technology. That's great. But, what makes it even better is that everything that is being done is explained thoroughly and you have the chance to answer questions before you begin. * To compliment excellent technique, each and every person in the office has a customer service focus. The place is almost like a spa. It is calm and everyone is working to ensure a positive experience. * To top it all off, Dr Murray called after the fillings work to make sure everything was going well and to make sure no further adjustments were needed. Excellent customer service and far too rare the modern age. Bottom line, I recommend this practice without reservation.

Tom Murry and his staff are THE BEST. In a cultural climate where patients are being steadily…read moreremoved from their doctors, unable to communicate directly and get timely care, the team at Dental Innovations is ALWAYS responsive, ALWAYS communicative, and ALWAYS professional. They respond in a timely fashion to calls and emails, and always put my needs as a patient first. This week I was able to get in IMMEDIATELY when a crown came loose - they made it happen and even stayed late. Finally, and most importantly, the dental work is excellent, modeling the best and most recent in dental product and procedure innovation. I HIGHLY recommend Tom Murry and his team to anyone on Chicago's north side looking for excellent dental care.

He was thorough all looked at my son's tooth and gave us different options we would go backread more

Excellent staff and doctors! I feel like I am in good hands here. I didn't realize some of my…read moremedications could give me dry mouth and they recommended Biotine lozenges and gel and it works great.

Avoid this place - insurance issues not handled timely. Sent a bill 90 days after the procedure &…read moretold at time of service amount owed was pre-auth from insurance company. Also, myself & my 3 family members have all been told by their dentist that we needed crowns in the last year. On 2nd opinions, told otherwise. #ScamAlert

I was eating and my front lower tooth cracked creating a large gap…read more I got a same day emergency apppoinment. The situation looked bleak but Dr. Rhodes very skillfully repositioned the tooth tempoarily back into place using adhesive attaching it to a retaining wire. I'll still need further work and she referred me to a peridonatal colleague. She showed me my dental Xrays and explained thorougly the various treatment options and why the tooth failed.

The office people are discriminatory. They pick and choose who they accept as patients based on who…read moretheir personal choices over the phone.

After being assured that Dr Wier was in my network and my exam and cleaning would be covered 100%,…read moreas it has been with all other dentists in my insurance plan, the office proceeded to overcharge me $200+. My insurance company informed me that he is not in network. I would never have made the appointment if I had known the DR was not in network. The hygienist was good but Dr Wier interrupted her cleaning to briefly look at my teeth, then told me I needed 2 crowns and a filling after spending a few minutes in the exam room. I do not recommend this dental practice and I am very concerned about the billing system and the incompetence of the staff who told me the dentist was in network.

Toplines: Don't Walk, (Run) Away from ORA Surgery and Implant Studio…read moreI think most people would agree, negative Yelp reviews shouldn't be thrown around if you had one bad experience at a crappy pizza place or maybe a restaurant where you landed a server that was just having a bad day. On the other hand, dental work in general, but especially the process of getting a dental implant and all of the phases and costs that go along with it, merits warning for others that are about to go down this road. How did I choose ORA Surgery? It was recommended to me by my dentist, who I really love and who represents quite the opposite of my experience here. Having not a clue as to how many appointments and how much money and time this was going to take, I didn't second guess or do my due diligence. That's on me. All in, I spent a fortune (over $6,000) out of pocket over a process of (over 3 years now) on an implant that failed and now I'm starting from square one. That doesn't include all the money they made from billing insurance, which it seems they stopped doing altogether from what I was told on my last and final visit. I thought I was going crazy, but I have seen some of the other reviews now it looks like I'm not alone. 1) ORA is way overpriced and the whole point is profit - not well-being, not customer satisfaction. I have now had time to do comparisons on rates for procedures with other providers and these rates (apples-to-apples) are way above the norm. They push the "boutique, LEED-certified, green, sustainable" claptrap on you to distract you from terrible service, price and results 2) MY IMPLANT FAILED LESS THAN A YEAR AFTER PLACEMENT - literally fell out of my jaw while I was sleeping - after I reported this, THEY did not rush to get me in - I had to bug them (several times) to get back in 3) Once I was able to get back in I was met with nothing more than a shoulder shrug, a restatement of "how rare" implant failures are, and a not-so-subtle inference that it must have been something (I did) to make the failure happen 4) As of even a few months ago, I was having to call and BEG THEM to send over a treatment plan with estimates. Called, emailed twice, never received them 5) The staff is insufferable - my process was long enough to see the front desk turnover TWICE. Rude wouldn't be the correct word - you can tell they have had complaints because you can physically see them biting their tongue to stop themselves from unloading. CREDIT: There were a couple "back of the house" assistants that were kind, professional, and seemed to understand that some patients may ask questions about why a procedure or timeline was necessary 6) The disconnect between the front desk staff and the knowledge of financials (or even how to get an invoice) is so very suspicious, but I now realize it's probably the point. 7) Good luck with any insurance - if they do submit they will remind you that the insurance probably won't pay, you have to pay them in full NOW, and they will do so in a way that says "we are doing you a really big favor" 8) You WILL get nickel and dimed. There is a 2% charge on cards - EVEN DEBIT! I asked if I could go grab some cash to avoid this (because who carries that much cash?) and they acted as if I were shoplifting 9) The process WILL NOT be explained to you, and they will shuttle you in to do an x-ray/exam/some other arcane procedure, and the main point is they want to do it before you find out how much it is going to cost you or if it's even necessary 10) The general vibe of the experience: "You should be so lucky we are even going to see you, now please pay us and don't ask any questions" Steer clear of this one, and I am imploring those that are about to start the implant process - take some time to do comparative research, it's a huge investment of time and money, and if you miss, it's a big miss.

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

unfortunately, i haven't had the best experience with dentists. i was looking for a new dentist but…read morewas a bit wary of five star reviews. my coworker who i trust recommended dr lee and wow, she has gone above and beyond my expectations. she is incredibly personable and knowledgeable. she is honest and makes great recommendations. she understands going to the dentist can be a nerve wracking thing and is incredibly patient. i drive all the way from glenview to see her. highly recommend and wish i found her sooner!

I am going to tell everybody about how great the care is at Wellness Dental. I have a lot of…read moreapprehension about going to the dentist bc of a mishap at another dentist, but Dr Lee and her staff have helped put me at ease on multiple occasions. As others with anxiety know, it can be easy to not always catch everything that is being told to you at the doctor's but I love how Dr. Lee never makes me feel rushed. She always takes the time to check if I have any questions. The woman at the front desk (Addy?) is always bubbly and helpful as well. Everything there looks so clean and they even have La Croix and in the waiting area. I can't imagine a better experience at the dentist

Very disappointing experience. The bad reviews are right. During my exam, the manager stood in the…read moreback of the room for majority of the appointment and never introduced herself. I asked the assistant who it was and she stated it was the manager. I was also given conflicting information about rescheduling, first told I had 24 hours, then told it was four days. When I asked to speak with the manager, she did not return my call until the next day. When we finally spoke, I tried to calmly explain the situation and find a solution, but she repeatedly interrupted me. Instead of helping me resolve the issue, she repeatedly interrupted me and talked over me. When I asked her to let me finish, she called me "aggressive" and refused to continue treating me. I repeatedly asked what I had done that was aggressive, but she could not give me an answer. As a person of color, being labeled "aggressive" while simply advocating for myself was extremely concerning. Asking clarification questions is not being aggressive. I had to call a few times due to the terrible service in my office. When talking with the host prior to this, our calls were disconnected due to service at my job.Kat/Cat the manager stated that calling back to continue the dropped call was harassing them. I left feeling disrespected and uncomfortable with how I was treated. I would not recommend this location, under the management of Cat/Kat especially to other people of color.

I had a crown placed in August 2025, and it fell out less than a year later. When I first called to…read morereport the issue, I was told a manager would call me back, but no one did. I had to follow up myself. When I eventually spoke with a manager, I was told there was no warranty or coverage available because "services had already been rendered." I understand dental work can fail, but a crown coming out in under a year is unacceptable, especially after I contacted another dentist, who confirmed that many practices stand behind this type of work for at least the first year. The lack of accountability and dismissive response were just as disappointing as the failed crown. I strongly encourage anyone considering major dental work here to think twice and get a second opinion.

Home of the Painless Root Canal !…read more Dr Nick is a man who absolutely loves what he does for a living. And it shows in the quality of care you receive when you make an appointment. It's a family affair now that his daughter Cathleen has become a partner. Michael has moved down the street to 2150 W Lawrence. Great new facilities that are state of the art. But more importantly Michael treats all his clients like family. Explains everything each procedure entails and listens to whatever your concerns are. His staff of Julie, Carita and Carol are excellent. They are all long term too. If you're looking for a great dentist...Mike is the man to see. Your teeth will thank you for it.

Claudia is the BEST dental hygienist I've ever had, hands down. Dr. Nick makes everything fast,…read moreeasy, and as painless as possible. And even after not seeing them in like 2 years after the pandemic, they remembered me upon my walking in the door. Amazing.