AVOID AT ALL COSTS!!
Took my lawnmower their back in May 2011 to get it fixed (it would not start), one month later, I had the same problem and also noticed the throttle cable was pretty much cut in half also. So i take it back to Gregory lawnmower shop and have them replace the cable. The next day I come back to pick up my lawn mower and he charges me $15 for the cable/installation of new cable. As I'm about to lift my mower up to my truck, i decide to try and see if it starts with this new cable. Nothing, does not start....So i take it back inside and tell them that it doesnt start and he has one of the guys start pulling stuff apart and randomly changing parts that were good to new ones. After all that he wanted another $10. I refused to pay and new the only problem was the connection of the spark plug boot, but he ended up changing the spark plug and some gasket. I told him to put the old spark plug back and the old gasket, where he then said he would have to charge for more labor to remove the new one and put the old one back in. I grabbed some pliers from my truck and removed those parts myself, put the old ones back and left the new spark plug boot cover. Lo and behold, the mower started right up! This guy was trying to convince me that the gasket and spark plug needed to be changed when they were working just fine. And when i asked him why he didnt initially test the lawn mower to see if it would start when he changed the cable, he says its because i didnt ask for that! Paid $40 the first time i took my lawn mower in, and all they did was change the air filter, when i had told them i was having trouble starting it, they did a half ass job fixing the problem, and every time i needed to start the mower, i had to squeeze the throttle by hand from the motor to actually get it to start. Worse service place i have ever been to, extremely bad attitude from the old guy, who im assuming is the owner, will never return to this place again, and i suggest if you do not want to be cheated out of your money, to do the same. read more