I just got a new set of glasses and they could be no better. These new Zeiss lenses are ultra-thin…read moreand light and are far better than the ones I had. I had an issue with my other single vision made here in Chiraq where I could see distance fine but not near so I constantly had to take them off to see labels and things from about 5 feet away or nearer. But now this is remedied. And I got all the additional options I had on my previous glasses which made me most happy. Thank you. Great work.

Called BEFORE I made an appointment to see if they took my insurance, man took down all my info and…read moresaid "yes we do!" Had my appointment and the optometrist had on ONE shoe and was rude as rude could be screaming at me and pretty much calling me a liar saying I could see far away and not up close(why would I lie?!) then by the end of the check up she was like "I'm not giving you your full prescription because it will be too strong" then proceeded to give me readers I paid over $300 for that are NO HELP! I have a picture of her walking around with no shoe and a recording of her screaming at me. Then when I asked them to send me my prescription THREE times they refused....then send me it after I told them ITS LAW they gave to send it to me, it was a prescription for readers!!!! How did my eyes go from +2.00 and +3.00 10 years ago to almost perfect how?! Then they sent me a bill saying I owed more because they didn't take my insurance and argued with me saying they never checked and blah blah. Worst people I've ever encountered and the place is a mess!

I've been going to the Eye Care Center in Fridley for many years and have had excellent experiences…read moreeach time. Judy and Hannah have been attentive and professional. When a pair of sports glasses I ordered with prescription lenses did not fit, they refunded me the cost of the frame and lenses. And most recently, when I ordered new prescription lenses and the lab broke my frame, Brad was able to get a partial reimbursement for the cost of having to purchase new frames. I recommend this eye care center very highly!

So disappointed after going to this Eye Care Center for years, and they charged me twice when I had…read moreto go back because the prescription wasn't correct. I asked about a drooping eye, and they said they'd have to refer me somewhere else as they couldn't diagnose it. Well that cost me an additional $50 plus my insurance paid $119. I was struggling with the prescription, and that was my main concern. I was trying to figure out why it wasn't working for me - including the possible dropping eye. Turned out it was the prescription, and now I'm just fine, but it still cost me an extra $50 after I already paid $102 (insurance paid $367) so they made out $ on me. Needless to say, I'm switching eye care centers.

Dr Colby has been my eye doctor for decades now. This clinic has been top notch since it opened…read more I've never had a single complaint about this place. Even in times of emergency, they fit us in and truly care for our wellbeing. I have no plans of ever looking for a different clinic.

From Kansas City but Was in Minnesota this week for business. Realized waking up on Tuesday morning…read moreI had forgotten my contacts at home. After an all day training and major headache and a lot of traffic, I was frantically calling different eye doctors I googled in the area. When I called Eye West they were extremely helpful, kind and understanding on the phone. My fear was I either wasn't going to make it with traffic or walk in right when they were closing which is exactly what happened. Despite walking in 3 minutes before closing time, the kind and helpful attitude remained. They worked with me to find some sample contacts that matched my prescription. True life savers that week!! Thank you so much! Highly recommend Eye West if this is any indication of how they treat people!

I HIGHLY recommend North Suburban Eye!! 10 years ago, Dr. Lobanoff completed a procedure called…read moreICL and Lasix for me. It was far and away the best decision I had ever made and best money I ever spent. My eyesight was so bad, I couldn't find the broadside of a barn with 2 hands and a flashlight. Dr. Lobanoff was the best and only eye surgeon who would help me. I can now see without my coke bottle glasses/contacts. I literally wake up every morning and thank God for my eyesight. I follow up every year for my annual exam. Dr. Axelson and Dr. Kahil are both great as well. All of the staff are very friendly and helpful. If you need an eye doctor, North Suburban is the best!

I've been coming to see Dr. Hammond for my severe dry eyes for over 10 years. He came up with a…read moreplan to help me. For the first time in decades, my eyes don't feel like sandpaper with red eyelids. Thank you so much Dr. Hammond

** Update ** After I posted the review below (on Google),…read morethey sent me a certified letter saying they would no longer be able to provide me with vision services... So the old: "You're not breaking up with me, I'm breaking up with you..!!" Well good for you Kennedy Vision. It's alway better to get rid of nosey customers that question the services you provide than to try to address those tough billing & poor service questions. I will still need time to grieve over this breakup though... sniff sniff.. ***************** 20+ years of coming to Kennedy Vision and now I am done. I have been coming to Kennedy Vision for over 20 years -since they were up in Elk River off School Street. This past summer I came in for my annual checkup, purchased a couple pair of glasses, and ran into a few issues. This was the very first time I questioned the service I received in 20+ years. I listed out my issues in an email and requested the email be forwarded to Dr. Rossow as I was hoping to bring awareness of the concerns from a long-time customer. Here's my interpretation of the email I got back from the "Director of Operations" when I questioned the confusing invoice, the quality of service I received from the office staff, their BOHO program and being charged double what was reasonable for what I purchased. "I'm not going to pass your concerns on to your Dr. Rossow because we don't want him to know we don't care if you're unhappy / dissatisfied and if you go somewhere else..." "Eye insurance is very confusing....and even though we have 100% control over making your bill / invoice less confusing, we're not going to do it" "Your just one person and we don't care if we loose one good customer - our business model allows for disgruntled customers because we overcharge so much" There's a lot more that I could say, but I will just wrap this up by saying they've lost my business...and my wife's business....and my three daughter's business....so I hope that extra $200 you got from me was worth it... * I am sure someone from Kennedy Vision will respond to this review and express their sincere apologies for my experience and state their commitment to customer service...but remember, that's only when I am posting a review for others to see. They had no interest in resolving my issues over multiple emails and phone calls... Only when people complain out-loud do they feel apologetic. No refunds on this review Kennedy Vision.... I sincerely apologize, but it's my policy...

Great family run practice. Great on my eyes. Great cust service. They have a new building off hwy…read more55. Ask Orin and he will help you select the best frames to fit your face. Great place for vision checks, glasses, and contacts. They also have great coffee in the waiting area.

Went in for a semi yearly check up at 1:00pm. Did not get done till 2:45. Then waited over 1/2 for…read morethe dentist to look at my teeth. Got out at 3:30. 2-1/2 hours for a cleaning is totally crazy. My mouth was sore for a week. Will never go back.

Great, professional, kind, and thorough…read more They always explain every step before and after, are professionally courteous, and have top of the line equipment. The hygienists and dentists are very careful and gentle, and don't shame you. They just do their job, and they remember who you are when you come back. Occasionally they can run 15-20 minutes behind, but that's due to late patients, not them. I've recently had to move away and switch providers, but I can say it doesn't get better than them, and I miss them desperately!

Just Amazing from the beginning to the end. Go see her and you wont be disappointed…read more Really pleased with the outcome of the procedure I had done very pleased

My adult children and I have been going to 20/20 for almost 20 years. I have always had confidence…read morein Dr Justin Musland and Dr Angela Musland. After my yearly appointment in February, I cannot stop singing their praises. I am only 48 so when my vision got suddenly blurry, in my right eye, I just assumed I needed a new prescription. Dr Justin was able to recognize that I was experiencing a possible retinol dislocation and he called the surgery center (whose apts are 2 months out) himself and got me an immediate appointment with them. His experience, possibly, saved my right eye. Also, I have never had a problem with receiving my measurements.

Have been going to 20/20 Eyecare for years. I have always had great service there and they will…read moretake the time to get to know you. Not sure what the previous reviewer ran into but I had asked for my eye measurements and they were provided to me with no questions asked.