2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

We had a pretty big interior painting job with removal of some God-awful wall paper that was glued…read moreonto the drywall. The holy grail of the project - removing the popcorn on the ceiling. Jake, the owner, quickly responded to my request for a quote. He described how they would do the ceiling. He had a machine that had a vacuum attachment that removed nearly all of the dust. He showed us pictures of some of his recent work and we were sold. Although they were busy, we got on their schedule quickly. Tommy, the crew lead, was absolutely amazing. His team had a work ethic that you rarely witness. Their attention to detail was superb. Even after a couple of months, I walk into the redone rooms and just smile. They exceeded my expectations and I've recommended them to several friends. I strongly recommend them to you too.

Blue Jay Painting was recommended to me by my neighbor. I got a quote from them and it was very…read morereasonable. I also liked the owner so much that I decided to use them. Everyday they came on time and were very hardworking, professional and kind. It was refreshing to deal with people that were happy to work and appreciative of the work. You could tell that they enjoyed their job and took pride in doing a great job. They were attentive to details and did a stellar job. I couldn't be happier and have no complaints.

Very quick response for the inspection of a home we are purchasing. Report was very detailed and…read moreexplained all we needed to be aware of, and even checked items that we missed in our personal inspection. On the items that were an issue, there was a link provided for references to address the issue, which is extremely helpful, since we are not from the area. I would highly recommend your service to anyone looking to have a property inspected.

Thank you for a very detailed description of our home inspection. The pictures and explanations are…read morevery understandable.

I've used Wayne for 2 different projects. He originally came in and removed and replaced tile in…read moreour Kitchen and 4 bathrooms. I received multiple quotes and discussed the project with 3 flooring contractors. Wayne was the most knowledgeable and gave us a fair price. Wayne had excellent communication. I normally get very frustrated with contractors because they change the schedule along the way, don't show up on time, etc. Wayne did none of that, the ultimate professional. For the 2nd project, I didn't even get quotes from other contractors because I trust Wayne and knew he'd do a great job for a fair price. He replaced 1000 square foot of carpet with 3/4" hickory hardwood. We had a 2 week gap between buying our new house and moving out of our old house. Our painting contractor used up 8 days of that time and Wayne's crew came in (into an empty house) and completed the whole project in 1 day. It looks great even 4 years later.

Wayne's crews do high quality work for a reasonable price. His workers show up every day for work…read moreand are meticulous about doing their best job at pleasing the customer. The first job they did for us was the upgrade of our master bathroom floor tile and a complete overhaul of our master shower which turned out great. More recently, they put in new tile and backsplash in our kitchen which we are very pleased. Wayne is very good about purchasing all the required supplies at a reduced price and communicating with the customer about the progress completed. Wayne and his folks are hard workers and easy to work with. We totally recommend this company for any tile work you need done.

Great group of people and installation team! They installed carpet at our house and then…read moreinstalled carpet and tile at my mother's house. We are all thrilled at how our homes look! Honesty, care and professionalism - top notch!! They are the best!!!

Highly recommend Shane to do any exterior cleaning jobs you are looking at having done. He's…read moremeticulous and goes above and beyond your expectations. I had him do my property & rental property last year and I will definitely have it done again this year.

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.

Crouch and Sons is the ONLY plumber we will call for help. I have posted several examples of work…read morethey have done for our home. They also helped me at a local theatre which is very old. They installed a mop sink in the backstage area of the theater. It involved drilling through a very thick wall and installing new pipes to create proper drainage. They repaired old bathroom fixtures that required going inside the walls. During each service call they were never slowed down or frustrated with the conditions of old theatre plumbing. They really are the greatest in my opinion!!

Tim and crew did an outstanding job and we're very knowledgeable about specific aspects of the beds…read morethey were working on for me. I highly recommend and will have them doing monthly maintenance on my flowerbeds. Price and service was top notch!