UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

Quick, friendly, reasonable, reliable. We ended up hitting him after he turned it green pool blue!read more

They started 3 months ago on a start up remodel pool, I have had three different people servicing…read moremy pool and as of today I have algae growing around the pool and no chlorine at all and they service the pool on Monday. It is Friday.

I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system,…read moreand I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

I needed a few repairs (valves and salt cell work). I am very happy with the service/repair…read more David was prompt, efficient and knowledgeable. I would highly recommend.

If your pool is acting possessed, call David…read more I had been chasing issues with my Pentair saltwater system, and David came out and had everything diagnosed in no time. He didn't just fix the problem, he explained why it was happening in a way that actually made sense. No upselling, no confusing jargon, just honest expertise. He also got my pool lights working again, which I honestly thought was going to be a much bigger (and more expensive) job. His pricing was incredibly fair, completely transparent, and there were no surprise charges. It's rare to find someone who's knowledgeable, trustworthy, and genuinely enjoys educating their customers. David checked every box. If you want someone who's honest, efficient, and won't leave you wondering what you just paid for, he's your guy. Highly recommend! My pool (and my wallet) are both happier because of him!

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

They do an awesome job and are super reliable! Pool is kept in tip top shape all year round. !read more

The 0-1 stars is for the customer service/admin side (I would give 4-5 for the technician service…read moreonce they finally came and completed the job). VERY poor service on the admin/customer service side. I honestly don't know how they have 5 star reviews with the very poor experience I had with them for TWO MONTHS. Note: My complaint is NOT about how long the parts took to arrive-- that was not the problem. The main problems were: 1) extremely poor communication, 2) total non-responsiveness to a majority of my follow-up attempts, 3) I had to follow up multiple times to even get responses, multiple steps throughout, 4) showing up on my doorstep with no scheduled appointment (after I'd tried for weeks to get any updates from them), and 5) not making things right, zero acknowledgment and zero apology when I gave them the opportunity by directly letting them know of these issues. Other than their first response the first time I reached out (when they responded quickly to get my business), every single time after that, they were very unresponsive for the full 2 months it took to get our jacuzzi repair completed. I had to follow up with them MULTIPLE, MULTIPLE times to get responses EVERY SINGLE step along the way (and I would typically wait ~3-4 or more days in between attempts to get a response from them, so they had PLENTY of time to respond). When they did finally respond, each time, communication was lacking-- very short and not helpful/informative in their responses. This unresponsiveness and poor communication was consistent all throughout, starting in mid-June. Because of their unresponsiveness and LONG delays, it took a full 2 months from the time I initially contacted them to completion of the fairly simple repairs that needed to be done. If I hadn't followed up MULTIPLE times each step of the way, NOTHING would have gotten done. In addition to that-- for the first of a two-part repair, they had said they needed to wait for the part to come in and would let me know when it did. The first visit was June 19. I didn't hear anything for over a week and followed up on June 30. Zero response. Followed up again July 6. ZERO RESPONSE. Followed up AGAIN on July 7 (ALWAYS very polite on my end, by the way). FINALLY they responded. Finally they ordered the part that was needed in late July and said "once it's in we will schedule the repair." After ZERO additional communication from them, still waiting to hear when they would schedule the technician to come out once the part came in, the technician SHOWED UP ON OUR DOORSTEP WITH NO APPT. I had not been notified in ANY way-- phone, text, email-- NOTHING-- that they were finally ready to schedule the appt.-- they just SHOWED UP UNANNOUNCED!! We had company that day and we were not expecting the technician to come. Fortunately for Aqua System Pool & Spa Repair, we were home that day. Afterward, I let them know, politely but clearly, what had happened. They had SO many chances to make things right. But even then-- ZERO ACKNOWLEDGMENT OR APOLOGY. Ridiculous!!! They ended up needing to come back for a second repair to finish the job and for that one as well-- same old story... I had to follow up MULTIPLE TIMES to get a response from them and for them to commit to a time they would come. I would never recommend this company to anyone. Absolutely terrible customer service... and when they were notified of our experience, they still chose to do ABSOLUTELY NOTHING. Terrible!!!

Stacy took over our account several months ago from our previous pool service company…read more He has been very consistent and super polite and professional. He and his team just recently upgraded our pump, and we couldn't be happier. He is now working with us to upgrade our remote system. We can't wait. Thank you Stacy at Best Life Pool Se ice for all you've done for us.. Looking forward to a long relationship.

From the owner: Best Life Pool Services wants you to enjoy the beauty of a balanced, clean sparkling pool all year…read moreround. We are reliable, certified, insured. We are family owned and operated. Let me come give you a free estimate. Call, text or email me!

I have nothing, but great things to say about Kenny. He is so easy to communicate with (which is…read morehard to come by these days) and really does care deeply about his client's. We've worked with Kenny for years now and each year we are so glad that we've maintained his trust, loyalty and commitment. If you're shopping around, please stop here! Kenny and his team will take care of your pool needs as he would if it were his own.

Kenny is the real deal. He's always on time and truly dedicated to his work. My daughter's birthday…read moreparty was only a week away and the pool was struggling with the heat. Kenny came out every single day until the water was crystal clear. Thanks to him, we were able to enjoy the pool by the weekend and the party went off without a hitch. Highly recommend!

They cleaned my pool filter and did an awesome job--super thorough and clearly knew what they were…read moredoing. The pool's running way better now, and they even gave me a few tips to keep things in good shape. Super easy to work with--highly recommend!

Daniel is the best! He has been such an instrumental person in fixing the pool which has included…read morechanging it from a green - to a beautiful sparkling Blue ! Daniel is efficient, professional, dedicated and so knowledgeable. He assembled the new pool cleaner and is absolutely wonderful. I appreciate his effective communication style , his suggestions and advice on how to maintain the pool functioning at its premium . I appreciate Daniel very much and I appreciate Don Perfecto, they are the BEST pool service! Their payment method is quick and user friendly, very professional and overall a wonderfully run business !

Our pool water was due for total replacement. Draining the 17k-gallon pool is not only expensive…read moreand risky (plaster may crack and empty pool could float out of place) but also not environmentally friendly. I came across this Puripool Reverse Osmosis pool water recycling process that turns existing pool water to better than what tap water offers. I called all operators offering the Puripool service and PoolSmart had a reasonable price tag and the earliest availability despite being outside their normal service area. Rick was very responsive at the get go during my evaluation phase, up until after I gave him my business and he completed the job. My pool water is now as good as new and I will recycle my pool water again between 3 to 5 years when it's due in a heartbeat. I highly recommend Rick and PoolSmart for this type of service.

Rick is a great guy! Super polite, so knowledgeable, and always helpful. PoolSmart has been…read moremaintaining our pool for the last five years and we are so fortunate to know Rick! He responds to any issue quickly no matter if it's something simple or a big deal like replacing your filter pump and piping. I would recommend PoolSmart to anyone looking for help with their pool.