I purchased a home through Yancey Realty in February 2026. What I did not know was that Yancey…read moreRealty had also served as property manager for the prior tenant at the same property -- meaning they had direct written knowledge of the home's material defects before they listed and sold it to me. Their written communications to the prior tenant acknowledged "many issues" including specifically "the drainage issue," and offered her a lease termination because the owners could not afford repairs. Franklin Yancey, broker in charge and owner, personally acknowledged to the prior tenant that the HVAC was undersized and non-code-compliant. None of this was disclosed to me. The property was marketed as "turn-key" and "move-in ready." Cameron Frank told me the home was worth more than comparable homes in the neighborhood. The home did not appraise for anywhere near the selling price. When my inspection identified significant issues including electrical and plumbing code violations, Cameron Frank characterized them as "mostly optional" repairs common in older homes -- while simultaneously using claimed electrical and plumbing work as a negotiating tool to justify the price and limit my concessions. Public permit records confirm that work was forced remediation of an illegal wastewater discharge condition, not elective improvement. My formal request for $20,080 in concessions tied to documented inspection findings was countered with $1,000. When I raised concerns, Mr. Frank suggested that if I could not "overlook some things" I should consider new construction. He also referenced my buyer's agent's commission in an apparent attempt to pressure her to pressure me into accepting inadequate concessions. After closing I discovered the true extent of what had been concealed. I contacted Franklin Yancey directly, informed him I had filed a complaint with the NC Real Estate Commission and had already spent approximately $20,000 in repairs. He asked how much I was into it, offered nothing -- no investigation, no remediation, no follow-up of any kind -- and wished me well. I have since spent over $39,000 in repairs. A professional foundation inspector's written report states the damage is "clearly not new" and "has clearly been affecting this house for years." Neighbors approached me independently, offering to assist in holding Yancey Realty accountable because they had witnessed how the prior tenant was treated and were aware of the property's known problems. I have filed complaints with the NC Real Estate Commission against Yancey Realty, Cameron Frank, and Franklin Yancey. The prior tenant has provided a signed written statement and is willing to testify. I am sharing this so that no one else experiences what I have experienced

Very unprofessional. My agent left and Ive been harassed by another agent saying he heard I was…read moreselling my home. No he didn't. He got my number off of files that should be confidential. I would not recommend this agency.

Thomas Elrod leads High Performance Real Estate Advisors with professionalism and focus in…read moreHuntersville. His team is respected for their results-driven strategies and steady communication. Clients value the team's approachable style and commitment to success. With Thomas's leadership, every step of the process feels clear and well-supported.

For most of the 3 1/2 months that my home was listed, I felt like more concern was shown for the…read morepotential buyer, than for me. Just an example, 2 different inspections came up with bogus problems to get a price reduction. At additional cost to me, I hired my own inspectors to verify previous inspections were not legitimate. After losing earnest money from 1st potential buyer, and home was eventually sold I was told by agent, not to bother him again! .Case is going to court concerning earnest money and was told the agency could not help me, even though I was under contract at that time.

This is our second time working with this company, Reliance First Capital. We were pleased with how…read morewell they worked with us. Nicholas Raymond Eberwein, Nick, worked with us both times. He is knowledgeable and is very good at explaining any questions you have. He also looks out for you and will find the best solutions for your needs.

This was the most reliable company I have used in my experience with knowledgeable staff that goes…read morethe extra mile for you. Need a commercial letting America know just how great the company provides for it's clients. Me Clark and Ms Carolyn in the North Carolina Branch you are the best and forever blessings continues in your life and family. Keith

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

Legacy was very friendly and professional throughout the entire process of our kitchen remodel…read more They remained patient when other variables which were not in their control changed the schedule and delivery. The template and installation team were very efficient and professional as well. I highly recommend this company to my family, neighbors, and friends.

Needed about an 1/8 of an inch taken off of our countertops so our new stove would fit. (They…read moredidn't do our install, this is an older home.) Everyone I spoke to was very kind and we got on their schedule right away! The guys who came out to do the work did it quickly and all things considered, didn't leave too much dust! I would call them again if we ever need work done on our quartz again.

I have rented from them for close to 4 years now. They are very speedy at responding to any…read morecomplaints, and the maintenance is very good at repairs. URealty is a very fair and professional company. I would highly rank and recommend them to those who really care about the quality of their rental experience.

ONE STAR IS TO KIND!, let me first by saying the inconvenience this company has put on me and my…read morefamily is laughable. I expressed extreme interest in a rental property in Charlotte NC in the Mc Dowell Farms Community after researching the company I called them and left multiple messages explaining how I'd like to view the property so I can see if the floor plan meets my family's needs my mother called as well and we also sent emails. After weeks and weeks without any response I felt the need to pay the office a visit in the town of Pineville. Me and my mother were greeted by the receptionist whom was very shocked that I payed them a visit I told her that I was extremely interested in the property she told me to write down my contact information as well as my mother's I then received a text message asking that I set up an appointment to view the home I became very excited to be told that they have to reschedule. So I wait expecting to hear something.. NOTHING was heard SO I reached out and was then told that the property was given to another applicant I was immediately frustrated with the LACK of communication and customer service this company has. After expressing my frustration I then received another message saying "Bryan" wants to speak with me at 430pm Est I agreed I started to speak with Bryan and Immediately sensed that LOAD OF CRAP he was telling me and my mom on the phone I never heard a Land Lord moving one tenant from one property to another because they have been his renter for 5yrs and he's a great person. WHAT A BUNCH OF BALONEY! here's a little message for BRYAN " you need to get your team together or hire a team of call reps to handle everything because the communication SUCKS! I will NEVER recommend this company to anyone looking to rent or purchase a property!

We used Jasmine Garcia to sell and buy our most recent home. She helped us navigate a few issues…read morethat seemed to arise towards closing, and managed to make a confusing process as smooth as possible. I recommend her to all my family and friends when they are looking for houses because she's so consistent in the quality of service that she provides.

Jasmine Garcia did an amazing job of selling our home. She walked us through the preparation (and…read morehas a crew of painters, cleaners and handymen at the ready), gave us a reasonable idea of what to expect, and marketed our home brilliantly. Even at a price point of $900k, we had multiple offers within 48 hours! She broke down the offers for us and helped us determine which one was the offer with the most favorable terms. She truly understands South Carolina real estate contracts, buyer protections, seller implications, etc. Her negotiation skills are top notch and when tensions arose in negotiations, she was the calming, empowering presence we needed. We could not have asked for a better, more prepared, professional or personable Realtor to help us sell our beloved home. I highly recommend Jasmine Garcia!

Morgan and the team are amazing. They make the process very easy and handle all the minutia and…read moredetails behind the scenes. I love how they solved some tough condo terms for me and met my close timeline. Lenzie and Alex were great this time around as well. I have done a few mortgages now with Bridgewater and can't find a group that offers comparable rates / fees. Love them!

I can't express how grateful and happy I am to work with Morgan and her whole team!!! Every single…read moreteam member was Professional, Courteous and Quick!!!! They came through for my partner and I. They are honest and deliver on their word! I highly recommend Morgan & her whole team!!