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    Greyhound Bus Lines - Ashland

    3.0 (1 review)
    Open Open 24 hours

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    Lithia Springs Resort

    Lithia Springs Resort

    4.1
    (212 reviews)
    3.6 mi

    Wow! What a hidden gem. Nestled in natural gardens/water features thru out the grounds, this resort…read morehas a variety of room/cabin types. We stay in the spa bungalows, with the room jacuzzi's. I know, you're saying to yourself, "Ew, gross," but far from it. These are pristine clean, any temp you want , all jets working and strong. The rooms are immaculate, cold air conditioning, exercise room/laundry, pool and spa, free cookies, $5 breakfast ( we didn't have). The staff is welcoming. Reasonably priced, five minutes from Ashland. Pass on all the other hotels! We are making this our place.

    I rarely leave negative reviews, and I always try to give a business the opportunity to make things…read moreright before posting publicly. Unfortunately, Lithia Resort chose not to respond at all. During our two-night stay, the entire hotel lost water at approximately 10:00 PM, and it wasn't restored until around 6:30 the following morning. This wasn't a minor inconvenience. My daughter was in the middle of a shower with soap all over her body and had no way to rinse off except with bottled water. We couldn't flush the toilet in our room for the entire night and had no choice but to continue using it. It made for an incredibly unpleasant and unsanitary experience. Things happen. I understand that. Hotels can't always prevent emergencies. What matters is how they respond. When we checked out the next morning, the manager acknowledged the situation and told us they would be applying a discount to our stay. That never happened. After returning home, I sent a courteous email to the hotel explaining what happened and simply requested that they refund the one night that was affected. I wasn't asking for both nights. I thought that was a fair and reasonable request given that one of the most basic services a hotel provides, running water, was unavailable for nearly nine hours. They never responded. No refund. No discount. No apology. Not even the courtesy of a reply. The complete lack of communication is honestly more disappointing than the water outage itself. Problems happen. Ignoring your guests after promising to make things right is a choice. Based on our experience, I would highly recommend staying in a different hotel when visiting Ashland.

    Photos
    Wine room
    Wine room
    Photo op in the wine bar. Wine list was unusual and tasty.
    Photo op in the wine bar. Wine list was unusual and tasty.
    Lithia Springs Resort

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    Greyhound Bus Lines - Ashland - publictransport - Updated August 2026

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