Great value for the service provided. $5 good breakfast is cheaper compared to California even with the room that will be double there for a beautiful suites hotel. read more

Very reasonably priced ($129) during our Thanksgiving week stay. The resort is located on the outskirts of Ashland, and the surrounds are not as quaint and charming as the center of town...but they make up for this with lots of beautiful landscaping throughout the grounds. The room was clean and nicely decorated with a large soaking tub and fireplace adding to the romantic ambience. The staff gave us a bottle of bubbly since we were celebrating my birthday, such a nice touch. I had a nice massage at the on premises spa and my therapist Steve was great. All in all a lovely experience, but a little removed from downtown so keep that in mind if you're looking for a walkable location. read more

Lithia Springs Resort - Resorts Near Me - Ashland, Oregon

Always a nice place but I think it's trending down Charge $5 for a breakfast that is worth $5 and not a cent more They used to have a better breakfast and it was part of the stay The TP is cheap .,. Seems like they are trying to not be a resort anymore That said nice rooms, great pool read more

this hotel has gone way down hill the hot tub pool area is rusty and old. the rooms are great overall except we have been moved because of ants read more

Friendly staff. Nice amenities. Unique experience. We were given an early check in which allowed us time to get ready for our couples massage. Nite that the couples massage package at the resort is not the same accommodations as the downtown location. Lovely grounds to walk and explore. Some ants were found in the room but it was not a problem for us. read more

TLDR; Save your money. This place is no longer the gem it used to be. We came here for a romantic, restful Valentine's Day/Birthday retreat and have no hot water in our room. We notified the property of this when we discovered it on Friday 2/13. They told us to run the hot water on full blast for an hour and see if it comes through. After an hour and 10 minutes, we had no hot water. We were assured that it would taken care of at 6:00am when maintenance came in. When we woke at 8:30, we still had no hot water. When we inquired at the desk, they had nothing to tell us and asked us to check back in after breakfast. I checked back in after breakfast (after waiting for 10 minutes for a front desk person to appear) and they said they couldn't reach their property manager. I asked what we are supposed to do for showers and the front desk person told us we could try going to the YMCA. This property is full of water. There is a spa. There is a sister property in town. And their response was to try to get a shower at the Y. I reached out to Neumann properties (they own Lithia Springs), and there was no answer. They only have limited hours on Tuesday and Thursday. So I left a message telling them what was happening. I called their other property in town and asked if they had any room vacancies. They did. This was not offered to us, and I had to ask the other property to transfer our reservation. They did not. People come here for the literal water and they can't guarantee that you'll be able to use it. But they sure are happy to take all of your money and not offer any solutions when they fail to hold up a minimum standard of hospitality in the developed world--hot, running water. This has been an enormous let down and waste of our time, money, and resources. We chose Lithia bc of the amazing service in the past. It's been reliable. We have three kids and two dogs. Getting childcare for the weekend and kenneling dogs costs a small fortune and requires a lot of planning and coordination. I will not give another penny to this place, and will contest every single charge with my credit card company. We should have stayed home. read more

Probably the most friendly team of hoteliers I've met. Beautiful grounds, clean and inviting rooms, charming wine bar and nice breakfast. Beds are very comfy and parking is ample. It's obvious why this is a wedding destination place. Attention to detail is top-notch. Note: the only reason for 4 of 5 stars is because the water smells strongly of sulphur. We dunked our feet in the tub, which felt great, but I skipped the shower. Otherwise a terrific little hotel! read more

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Lovely gardens and comfortable suites. Housekeeping staff were terrific and met our every need. You can sometimes see wild turkeys or deer strolling through the property. read more

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The rooms are big and clean. I love the mineral tub for soaking. yes it smells bad but its good for you. The out door hot tub/pool is big and surrounded by the most beautiful garden. there is lots of room to sit outside and enjoy the garden area. The breakfast is delicious fresh backed pastry eggs dish fresh fruit yogurt granola good coffee! The staff is all very friendly. The best place to stay read more

I enjoyed my stay. I would recommend shopping around for the best price because it varies by who you book it through and although I stayed over the weekend it was way cheaper than their normal rates during the week days. read more

Great value during the winter with a full breakfast included. I really wasn't expecting such a comfortable cozy clean suite and grounds especially as there is construction right before you enter the resort. I gave Lithia a five star even though things are a bit weathered here. Again, a great great value for this day and age! But low and behold, as mother would say, a gem was revealed. I booked this place through Hopper (on line booking agent) with a full expectation that things would be a little low brow. Not so! I was greeted by a friendly efficient staff-there was a line to register but not a bad wait. They offered an afternoon tea with strawberries and scones-cookies too! I am watching the ol' waistline so passed the sweets by but a nice touch. My room is very large-a suite for $100. One of the most comfortable beds I have ever slept in. I would give it a ten. I was traveling alone and it was quite a luxury to spread out. They have a kitchenette with cream for my coffee and two bottled waters. I didn't mind the tap water however. This is a great place if you are spending a weeks vacation. It's a little away from the bustle of downtown with ample parking and grounds to enjoy. It's winter so I did use the gym but no pool time-this time. Breakfast was available at 8am. There were cheesy scrambled eggs, whole wheat toast, yogurt, scones, fruit, sausages, potatoes hard boiled eggs and some kind of very yummy oatmeal which I didn't get as there was a long not sugar and apples-again watching my calories. But it looked delicious. Coffee and juice is offered beginning at 7am. The grounds are quiet, a faint smell of wilder upon arrival but no offensive. All in all I highly recommend. read more

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My husband and I have stayed here at the minimum 5 times and usually for more than 1 night. If you asked me how I liked this place before Oct 2023 I would have said I loved it for the sulfur springs water, lovely bath tubs, amazing breakfast service, pet friendly rooms but our last stay was totally ruined by bed bugs. I really didn't want this to be the case for Lithia Hot Springs as we really adore it. We didn't stay at any other hotels, we stayed at Lithia and at my mother-in-law's house, we couldn't have gotten bedbugs anywhere else besides Lithia Hot Springs. I wouldn't be writing this review today to tell you about it, if only the management bothered to care. They didn't care, they didn't call me back until I called several times. I didn't expect them to acknowledge that there were bedbugs, but I did expect them to go to the room and call me back and thank me for pointing out there maybe a problem so they could rectify it so no one else had to suffer through this nightmare, it's disappointing to say the least. I got three or four bites, but my husband was absolutely covered in them and he was absolutely miserable for almost 6 weeks. See photos for more, but this is six weeks minimum, he has scars from the bites to this day. We spent $100 at least for otc creams and lotions to help him with the pain and itching, insurance covered the doctor's appointment and prescription steroids and antibiotics. Again with management, I got crickets and so here we are. I guess on the upside we didn't bring any bedbugs home to our house. We should have immediately gone to our credit card company and sent them pictures of the bedbug bites and demanded a chargeback. I suppose that it may be too late to do that but at the very least Lithia could have comped a room for the trouble but again they did nothing. Two stars because it was really good until it was really bad. read more

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I stay regularly at Lithia Resort both solo and with my mom. I do business in Oregon and relocated to Northern California to care for my mom when she got sick. On this most recent stay at Lithia a huge storm blowing hurricane force winds followed me and my dog on the trip. We decided to stay longer to wait out the storm and to also enjoy Ashland, a favorite special place for me and my mom. She died unexpectedly last week. In the middle of the night (1:30am) my dog needed to go outside for a pee. I brought my keycard and took her outside in the cold wind and rain. My key did not work to let us back in the room. We walked to the office only to find it completely empty, no night auditor. What?!? Called the emergency phone and found out the resort has no protocol when something like this happens. Completely unacceptable. My dog and I were locked out of the room for a total of 1.5 hours huddled in the rain and wind before the manager came to give us a new key. She was completely rude, unprofessional and zero empathy for the situation. I asked for my stay to be comped and she said no. They might have done one night? But I do not think so. I will NEVER EVER stay here again. You do not leave paying guests out in the rain and wind in the middle of the night!!! Especially returning guests. Unprofessional to the core and now I get why they have new front desk workers every time I've ever stayed there. Horrid management. Shame on this establishment. Double think your stay here and why not patron a place that actually cares about their guests? read more

We have been coming to Lithia for several years now. In fact, this is our third visit in under six months. Not once have I ever dealt with staff - both manager and night employee that are as rude or condescending as this trip. Check into the room after a multi hour drive, only to find a pile of hair on the back of the toilet and several hairs on the bedding. Call to the front desk, one person brings over replacement sheets and not enough pillow cases. Note - cleaning staff are not present in the evening. Sheets are the wrong size and pillow cases are insufficient for the pillows on the bed (wrong number, not all right size). Take wrong sized things back to office, get some help. Again wrong sized sheet. Repeat two more times. One of the front staff was helpful, one rolled their eyes and acted like it was a chore to help. When I asked if there was a way to contact the manager, she curtly said "no". Talk with the manager in the morning. I did not know the staff names, I pointed out there were two women and described them by race and hair color. The manager abruptly said "you do not need to bring race into it" and stared at me like "what now". We didn't want anything in return, just acknowledgement and some comment on how they will correct this. This incident will likely impact our return. read more

Spent an early birthday weekend here. It was very relaxing and peaceful. The people at the front desk were friendly, but I can't speak too much to their service as we didn't utilize it too much. The rooms were clean and well maintained. The only thing I might say is that if you are sensitive to noise you might consider the top floor. The walls seem pretty thin and we could hear the people above us walking around and kids playing. That being said, I don't mind noises like that so it didn't really bother me. The breakfast had a small but nice spread. I will also say that the employees working in the kitchen area were very friendly after breakfast, we got coffee to go and walked around the ground with absolutely gorgeous. I can only imagine what it looks like in the spring when all the flowers are fully bloomed- would absolutely stay here again! read more

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We've stayed at LS at least twice yearly for at least the last 5 years. On our most recent visit, I needed to remain in the room beyond the 11am checkout time, to handle a business call. It would not have been possible to move the call to the "Business Center", a small dark room with two PCs crowded inside. LS is not work-friendly. Front desk said that they could extend the checkout until 1130am, but that any additional time would require a $20 late checkout charge. Which was assessed, as my call didn't end until 1220pm. Seems a chintzy way to treat repeat customers, and because of this, we won't be repeat customers. So, if you stay there, set your alarm. And you might want to bring your own bananas for breakfast, as theirs were sad and bruised. read more

The grounds are lovely and the common areas are very pretty and welcoming. We stayed in a suite with some friends and we were all pleased with the floor plan. Everyone had their own small gripes about the place, but the lack of surfaces drove me to write this review. Yes, lack of surfaces. Our bedroom had two beds and two small nightstands taken up entirely by enormous table lamps. The whole place was like this. Sure it looked pretty, but I'd like somewhere to put my things other than the floor. read more

Nice room with bath tub that filled with the mineral water--which was a treat. Some of the staff was really nice and welcoming. read more

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I just stayed for a two night stay. If you are sensitive to smells be FORWARNDED! I could NOT brush my teeth with the water from the sinks. I literally almost threw up. I had to buy bottled water to brush my teeth. The sulfur smell is so overwhelming it's terrible. I did soak in the bath that we deemed "fart water" because of the smell. I didn't shower the entire weekend because I didn't want that smell in my hair. I only used face wipes to wash my face as well. The grounds are gorgeous. The amenities are nice. Our room needed some deep cleaning as there was spider webs on the crown molding, dust on the window sills, shelves and fireplace mantel that one swipe of your finger it was VERY noticeable it hadn't been done in a long while. The ghetto trailer park next to the resort is odd and the freeway is visible from our outdoor sitting area making it not a very relaxing outdoor area. However, in our room you couldn't hear the freeway. There was no extra sheets for the hideaway bed. They gave is champagne when we requested wine. They did replace is for the correct one promptly. Overly, it was ok but not for the price we paid. I just couldn't get past the smell!! So, if you are sensitive to smells this is not the place for you. I couldn't get a good picture of the spiderwebs on the crown molding but they were big and all over in the living room. read more

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We stayed here multiple times. However, the place is very dated and not very clean. The morning breakfast is so so. Do not even bother with coffee, it's toxic. I will stay here because of convenience read more

Great place to stay for a visit in Ashland! Relaxing, spotlessly clean, and comfortable. Love the afternoon tea and plentiful breakfast.

I was excited about staying at LSR this past September, and soaking in the healing mineral water. I booked 3 days there in the online-looking beautiful Starlight Suite. When I got to the room I was a bit dismayed, the rug was stained, the mattress had no bedbug protective cover (read online that the hotel at one point did have bedbugs), the table had water stains under the glass the air conditioner was old and loud, the bathroom fan was loud, the old wooden toilet seat was worn, the lounge chair was stained, but still... the area near the jacuzzi with the skylights looked inviting. Until I noticed the skylights were filthy with debris. I ignored that and ran a tub of water. Before getting in, I decided to let the jacuzzi run. So glad I did. As the jets exploded into the water, so did all kinds of black crud and brown film. I freaked and went to the girl on duty. She was very kind and came and took a look. She then showed me other rooms without the jacuzzi jets. None of those rooms appealed to me. I decided to try to 'fix' mine. Sticking my arm into the disgusting water, I drained the tub and ran another tub. Turned on the jets, a little less debris. I then decided to go to the store and got 4 bottles of peroxide to clean the tub. With each bottle I poured in the filled the tub, more black crud, brown biofilm substance and detritus came out. I repeated this 4 more times, hoping I'd be able to clean it enough to take a relaxing mineral bath. No such luck. Each time it got worse as the peroxide loosened old crud from the jets. It was obvious this tub hadn't been properly cleaned in a while! There was no way I was going to get in that tub full of bacteria.The desk girl was wonderful and so apologetic, promising to leave a note for the manager in the morning. I told her I would be leaving in the morning and not staying the rest of my reservation. The next morning, when I spoke to the manager, she was business nice and did give me a 50% discount on my night's stay, but she didn't really want to hear my complaints or suggestions. I read online that a jacuzzis needs to be cleaned after each use, or at least once a week. This one obviously hadn't been cleaned at all. She tried to excuse it by saying it was the mineral water. Wrong! I explained that being a Biology major, that was not mineral calcification in the tub. it was bacterial crud. I pointed out that mineral calcification was what was going on with the shower in the room. The shower's nozzle's holes were plugged from mineral calcification, so that only about 4 holes worked, spitting water out at me. I read online that the black crap that comes out of jacuzzi jets is mold, mildew, bacteria and a mix of body secretions. (UGH) Basically, this place is NOT maintained or cleaned well. The lobby area is beautiful and stocked with freshly made cookies, but that beauty does not extend to the maintenance of the rooms - at least the room I was in. Keep your cookies and hire people who thoroughly CLEAN! God knows what I would've caught if I had gotten in that jacuzzi and turned on those filty jets! Like I said, the manager was kind enough to discount my one night stay, but didn't really care about doing anything about improving according to my suggestions. Unfortunate, this place could be wonderful if someone cared enough to CLEAN IT thoroughly. Added creep factor - HUGE spiders near the front doorway come out at night. Won't be going back there! read more

Lithia Springs Resort - Beautiful and inviting, but disgustingly filthy. - Resorts Near Me - Ashland, Oregon

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We love this place!! This was the perfect place for us to take a quick, relaxing, retreat, on our trip down from Portland. We occasionally take a road trip just to discover new places so this was our destination of the week. We were very happy with our find! Hot springs tubs in the rooms, comfy bed, comfy pillows, clean room and very friendly staff! That's a 5 star rating! Breakfast was served in the morning between 8-10am. It's a basic breakfast of eggs, bacon, hash browns, toast, fruit and yogurt with choice of juice and/or coffee. Everything we tried was very good and nicely prepared. The kitchen staff was very friendly and it was a nice, relaxing, and filling breakfast. The grounds are beautiful, even in the winter. It is located near the main road, and there is a car dealership near by, like some of the other reviews point out, but we didn't notice any noise from either. We'll definitely be back here when we need another relaxing get away. read more

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We checked in and were sent to a dirty room. They changed our room. There were ants all over the room. Woke up to all of our stuff covered in ants. Don't stay here, not worth the money to live with ants. Have stayed here alot but it is getting worse. read more

I spent a Sunday night here after driving 8 hours ...and it felt like I had booked the honeymoon suite. The main building has a wine tasting bar, they serve cookies and tea in the afternoon, and a complementary breakfast buffet. The rooms have uplighting, fireplace and 2 person bathtubs. Bathroom is beautiful with nice tile and amenities. We rarely ever take baths in California due to the drought so it felt luxurious to soak in a huge tub of mineral water which smells of sulfur (that's part of whole experience when staying here.) By the time we left it felt like a second honeymoon. I would love to come back in the spring and spend a weekend exploring the area while spending more time at the resort. The breakfast buffet is great: excellent coffee, healthy oatmeal with topping and the usual eggs and bacon as well. The staff are courteous and helpful. read more

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Where do I start, this place is pure magic. The waters are healing and the vibes are so homey. I come to this place often and I can never get enough. I love the afternoon tea and cookies, they are always so good. read more

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It was my 2nd stay,and both stays were great. The Staff is exceptional in their attention to detail. The resort is a very nice semi rural property with beauifull gardens,with inviting areas to sit and relax. I loved the hot springs water piped into each unit. The water leaves your skin with a nice silky feel. I loved it. I have been to about 25 hot springs in the US, Canada, and Mexico. This is a nice one! The Afternoon tea and breakfast was a wonderfull, home made experience. Mart J read more

We had an AMAZING stay here. This little spa hotel is adorable and dog friendly. My fiancé, mom and brother were able to get this really cool room where we had a living room and kitchen and two separate rooms with his dogs. We felt that the price was very affordable with a wonderful breakfast. We took advantage of the bath to soak in the mineral water and the hot tub as well. We had such a nice and relaxing visit! We would stay again if ever in the area. read more

This review is specific to the new tasting room part of the resort that just opened in 2019. The wine garden tasting room at the Lithia Springs Resort is a fantastic experience, primarily made great by the sommelier and host, Joseph. Joseph will walk you through several options for flights of 3 local wineries that focus on biodynamic winemaking. At this time, that includes Quady North, Troon, and Cowhorn. While the wines themselves are pretty spectacular, the best part of the experience is the knowledge and hospitality that Joseph provides. If you are a wine nerd, you're getting a whole lot more than just the tasting. You're basically getting a wine class in the price of the tasting, with Joseph's knowledge and experience. The wines available here are sometimes very exclusive tastes that are unavailable elsewhere. You can get tastes, glasses, or bottles, as you see fit. During our tasting we indulged in the Quady North Flagship Syrah, which is limited to 50 cases, and there just might not be a better local wine. It's worth the visit just for the taste (or a glass) of this alone. If you happen to be staying here, definitely check out the tasting room as a launching point for further wine visits. I'm sure the host will give you pointers based on your palate. If you happen to be a local, then don't miss out on a visit to this tasting room either. Their hours for the wine garden are Th-Sunday, 2-8pm. read more

I've stayed here many times. The grounds are lovely and well maintained. The Hillside Queen/Queen rooms are my favorite. read more

Lithia Springs Resort - My grandchildren love exploring the gardens and the koi pond. - Resorts Near Me - Ashland, Oregon

I have been coming here for years and the high quality of service and amenities only increases. The rooms are lovely, and the in room mineral tub is a real treat! The Patio Bungalow rooms have an enclosed patio that is great for the doggies. I literally planned a five day getway JUST to rest here at LSR with my 99 yr old mother as our first fully vaccinated trip. read more

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There are many beautiful things about this resort but, unfortunately, some downsides that made it difficult for us to actually rest. We stopped in for one night on our way from Portland to the Bay Area. The resort is beautiful and the staff was very friendly. Our room was also really beautiful but, unfortunately, the sulfur smell was so overwhelming for us in the room in general it made it difficult to enjoy our time there. We realize it's a mineral springs and were anticipating some odor, but it was so strong it made us gag. Washing your hands, brushing teeth, showering, everything reeks of sulfur. The sulfur smell permeates everything in the room, even the bedding. We also had a spa bungalow with our two boys sleeping on the sofa bed and us in the separate bedroom. The window A/C unit in the living roo did little to cool the bedroom on a very hot summer day, especially with the door closed, and we were roasting most of the night. The following morning about five spiders joined the fun in the shower having crawled up from the shower drain. We really wanted to love this place, but we couldn't wait to leave unfortunately. Just a few things to keep in mind if you're planning to stay and have any sensitivity to smells, heat, or bugs. read more

The private baths in the rooms are the real highlight of this place. They're enormous with jets, and the water is super hot. The showers, tap, and bath are all sulfuric which i loved, but it'll tarnish your sterling silver jewelry in minutes! I thought that was kinda cool. The grounds are also gorgeous, the free breakfast isn't bad, kinda odd location but still worth it! read more

What a disappointment. Appeared to be a great property for a relaxing getaway but we arrived not only to no electricity in our room but a rave next door that staff at the hotel couldn't care less about. If you want to feel like you're in the city next to an overcrowded club, this is your spot. If you want an escape (which was our goal), go somewhere else. What a let down. read more

We got the king bed (very comfortable) honeymoon suite and it was really sweet. A sweet suite! Huge soaking tub with healing hot springs flowing right in. So invigorating! The breakfast left much to be desired, but it was free after all. Incredibly friendly staff, beautiful garden, and free lemonade and scones in the afternoon. All in all, a great visit and a great place to stay! read more

I really like the spa like feel of Lithia and the private tubs are great. I'm giving 3 stars only because our stays have been hit or miss. The first time, they were over booked and we didn't end up with the room type we wanted, the 2nd trip was amazing, and the most recent one wasn't so good. The spa in our room broke and they put us in a different room, but this person next door let her dumb kids run around and knock on everyone's door screaming and yelling..talk about an ambiance killer. Then we went to check out and someone had charged a bottle of champagne to our room. The front desk made it right but still, that was sketch. read more

Wonderful stay. Awesome staff. Bear creek greenway is across the road, so perfect if you wanna run or walk & then get to the dog park. I'd opt for the studio plan. Feels much more open. I like that they restrict the pool hours to 9a open, so it's not loud. Breakfast was avg. scones were delicious!!! Definitely recommend to anyone. Very pet friendly. read more

We just love returning here. Upon arriving, a feeling of happiness and bliss descends upon us, and it's become a favorite destination for a quick overnight getaway. We love the garden suites especially. Service is great; I do miss the buffet breakfast and the expanded afternoon tea, so hopefully those will return once the covid situation clears up. The grab and go breakfast is decent, though, and I greatly appreciate the non dairy yogurt option. I do wish they'd use more sustainable packaging and cutlery. Lots of single use plastic. read more

Beautiful resort with well manicured grounds, fire pits and outdoor seating everywhere. Breakfast was delicious with a variety of healthy and not so healthy but delicious items. Many welcoming areas to sit and have conversations with people inside the lobby and eating areas. So why the 3 stars...Although our King room is beautiful, there was no room for our luggage which cramped our style a bit. Also we asked our room to be refreshed and came back to an unmade bed which we were told they only make beds on the third day (we weren't asking for new sheets just the standard made bed) and we had to ask for toilet paper the first day. These are little things but start to add up. Additionally we were told that if we wished to enjoy some wines in the Wine Garden that we would be able to taste them before we purchased. This was not true and we ended up purchasing one flight of four 1-oz pours for $30 and they all tasted like vinegar. After choking down an ounce while playing cards with my hubby, I ended up returning the wine. I let the hotel know and asked for a refund but to no avail even though they were the ones asking for my feedback. I would not recommend going to their wine garden as there are other wines in the area that are better. Just wanted to provide all this information so you can be prepared for both the good and bad. read more

I'm definitely not the intended use case of this place,I have no idea about or interest in all the hot spring and spa stuff, I'm just moving from one night shift job to another and in this season it was a competitively priced place to get some sleep in between night-time drives with a safe parking lot for a car loaded with basically everything I own. Room (cheapest available) was up a little stairwell near the lobby, next to another. If accessibility is a concern, most of the rooms don't appear to be like that, just those two as far as I could tell. Clean, nice looking, lots of sunlight if you want it, blinds if you don't. Excessive amount of pillows, if the bed feels small, push some out of the way and it won't anymore. They're flexible about early checkins, just let them know it's desired and they'll put you on a call list to inform you once housekeeping knows the room is ready. Majority end up ready around 2, I assume the official check-in time of 4 is in case of spa-related cleaning disasters. All water flowing into the room is straight from the hot spring-- the shower, the tub (I assume for people who prefer the private equivalent of soaking directly in the spring), the sink, what have you. If that turns you off, because of the smell (sulfur, like basically every hot spring), or taste or whatever, I assume no room in this place is for you. There may be a knock on your door an hour after an early check in if, like me, you are too stupid to notice the available privacy sign. If you state "occupied," they will apologize and politely go away. No big deal, no more knocks the rest of the stay, noise was minimal (although due, I think, more to generally polite guests-- the design was certainly not remotely soundproof). Desk is closed at night. There's a jar to put your key in, I left one of their business cards with a note on the back saying I checked out on the desm, I'll update this review if I find out that was the wrong procedure for an after-hours checkout. At least for these particular rooms, frequent coming and going after hours is probably out of the question-- you need to enter the lobby to get into your room, your room key doesn't operate the lobby locks. Not something I needed, but something you might want to know. It has a number left there for emergencies for a nearby hotel with shared management and,I assume, a manned desk at night, if the lack of nighttime staff concerns you for whatever reason. read more